HCI Requirements for eBusiness Computing

This paper provides an examination and categorization of Human Computer Interaction (HCI) requirements for the support of Electronic Business (eBusiness) and Electronic Commerce (eCommerce) in the context of intranets, extranets, and the Internet. The relationship of these HCI requirements to eBusiness is explored. Several methods are used to develop the requirements, including the application of grounded theory. The requirements uncovered are included in a framework to better enable the understanding of eBusiness requirements for the computer desktop

Enterprise application reuse: Semantic discovery of business grid services

Web services have emerged as a prominent paradigm for the development of distributed software systems as they provide the potential for software to be modularized in a way that functionality can be described, discovered and deployed in a platform independent manner over a network (e.g., intranets, extranets and the Internet). This paper examines an extension of this paradigm to encompass ‘Grid Services’, which enables software capabilities to be recast with an operational focus and support a heterogeneous mix of business software and data, termed a Business Grid - "the grid of semantic services". The current industrial representation of services is predominantly syntactic however, lacking the fundamental semantic underpinnings required to fulfill the goals of any semantically-oriented Grid. Consequently, the use of semantic technology in support of business software heterogeneity is investigated as a likely tool to support a diverse and distributed software inventory and user. Service discovery architecture is therefore developed that is (a) distributed in form, (2) supports distributed service knowledge and (3) automatically extends service knowledge (as greater descriptive precision is inferred from the operating application system). This discovery engine is used to execute several real-word scenarios in order to develop and test a framework for engineering such grid service knowledge. The examples presented comprise software components taken from a group of Investment Banking systems. Resulting from the research is a framework for engineering servic

Information Outlook, May 1997

Volume 1, Issue 5https://scholarworks.sjsu.edu/sla_io_1997/1004/thumbnail.jp

e-DOCSPROS : exploring TEXPROS into e-business era

Document processing is a critical element of office automation. TEXPROS (TEXt PROcessing System) is a knowledge-based system designed to manage personal documents. However, as the Internet and e-Business changed the way offices operate, there is a need to re-envision document processing, storage, retrieval, and sharing. In the current environment, people must be able to access documents remotely and to share those documents with others. e-DOCPROS (e-DOCument PROcessing System) is a new document processing system that takes advantage of many of TEXPROS\u27s structures but adapts the system to this new environment. The new system is built to serve e-businesses, takes advantage of Internet protocols, and to give remote access and document sharing. e-DOCPROS meets the challenge to provide wider usage, and eventually will improve the efficiency and effectiveness of office automation. It allows end users to access their data through any Web browser with Internet access, even a wireless network, which will evolutionarily change the way we manage information. The application of e-DOCPROS to e-Business is considered. Four types of business models re considered here. The first is the Business-to-Business (B2B) model, which performs business-to-business transactions through an Extranet. The Extranet consists of multiple Intranets connected via the Internet.The second is the Business-to-Consumer (B2Q model, which performs business-to-consumer transactions through the Internet. The third is the Intranet model, which performs transactions within an organization through the organization\u27s network. The fourth is the Consumer-to-Consumer (C2C) model, which performs consumer-to consumer transactions through the Internet. A triple model is proposed in this dissertation to integrate organization type hierarchy and document type hierarchy together into folder organization. e-DOCPROS introduces new features into TEXPROS to support those four business models and to accommodate the system requirements. Extensible Markup Language (XML), an industrial standard protocol for data exchange, is employed to achieve the goal of information exchange between e-DOCPROS and the other systems, and also among the subsystems within e-DOCPROS. Document Object Model (DOM) specification is followed throughout the implementation of e-DOCPROS to achieve portability. Agent-based Application Service Provider (ASP) implementation is employed in e-DOCPROS system to achieve cost-effectiveness and accessibility

Factors affecting the adoption of intranets and extranets by SMEs: a UK study

The adoption of intranets and extranets involve major organisational innovation. Intranets alter the flows and content of internal communications, while extranets alter communications between the firm and its clients and suppliers. The paper identifies a number of potential factors that may affect adoption. These include internal and external business drivers, the role of the CEO/owner, firms’ absorptive capacity, firm size amongst SMEs, and business activity. Neither the relative size nor the business activities of SMEs have been considered in previous studies. Logit regressions are run on factors influencing the adoption of intranets and client extranet for a sample of 164 UK SMEs. The findings challenge two oft-stated views. First, that ICT adoption in SMEs depends on the CEO/owner being the ICT decision-maker. The findings clearly indicate that adoption is positively related to firm size. Larger sized SMEs firms have more complex organisational structures in which a specialist manager – typically holding the title ‘IT Manager’ – is the key decision-maker on ICT investments. Adoption depends on the quality and drive of these managers, not the CEO/owner. Second, the myth that services are technological laggards is clearly exposed. Knowledge intensive service firms, not manufacturing firms, are the champions of extranet technologies in this sample. In addition, both knowledge intensive service and manufacturing SMEs are key champions of intranet adoption. Expansion of national, not global, market share is the most important strategic objective identified in the study. The ability to integrate previously separate ICT systems is another important factor for intranet adopters. The results differ with respect to external customer and competitor pressure. These are found to be important in intranet adoption but not in extranet adoption. Only very weak support can be identified for the importance of absorptive capacity. A clear problem remains with regards to identifying a clear set of instruments with which to test for absorptive capacity.economics of technology ;

Solving Organisational Problems with Intranet Technology

Information serves as an essential intermediate input in decision-making for any business process. It is an essential requirement not only for effective and efficient management but also for medium and long term planning. In this era of technological advancement the rapid growth of information flow has contributed significantly in the expansion of business, commercial, industrial, financial, educational and research organisations. Electronic communication provides the ability to overcome many organisational problems. In recent years, an easy and inexpensive access to information through the Internet and e-mail has created an atmosphere of strong competition among organisations. In this competitive environment, the organisations need an efficient, productive and competent internal set-up based on a well-informed workforce. In the absence of effective co-ordination, the expansion of an organisation may result in inter-group conflicts, unhealthy bureaucratic activities, and various complexities in decision-making [Telleen (1996)]. This applies even more to organisations in developing countries such as Pakistan that are in need of efficient ways to improve governance and enhance institutional reforms.

Collaborative knowledge management - A construction case study

Due to the new threats and challenges faced by the construction industry today, construction companies must seek new solutions in order to remain ahead of the competition. Knowledge has been identified to be a significant organisational resource, which if used effectively can provide competitive advantage. A lot of emphasis is being put on how to identify, capture and share knowledge in today's organisations. It has been argued over the years that due to the fragmented nature of the construction industry and ad-hoc nature of the construction projects, capture and reuse of valuable knowledge gathered during a construction project pose a challenge. As a result critical mistakes are repeated on projects and construction professionals have to kee

A model for assessing the impact of electronic procurement forms

This paper aims to contribute to the development of a model for assessing the direct and indirect impact of various forms of electronic procurement (EP) on a firm¿s integral purchasing (-related) costs. The model builds on existing classifications of purchasing costs and benefits and is illustrated by means of a number of empirical cases