The effects of the use of a conversational model and opportunities for reflections in computer-based role playing

This study examined the effects of an instructional program on 21-year-old students' interpersonal skills development (N = 104). The HyperCard 2.1 program ¿Telling bad news¿ could contain a conversational model that informed students about the main moments and actions in conducting a bad-news conversation. In addition, the program could vary the students' opportunities for reflection by slowing down the dialog. It was expected that the conversational-model-present groups and the high reflection groups would show more effective interpersonal skill acquisition, knowledge acquisition, and a more complete understanding of the skill (better tests results) than the conversational-model-absent groups and the low reflection groups. Both elements were found to affect the students' interpersonal skill development. The presence of a conversational model significantly improved the students' role-play, F(1, 94) = 8.79, p < .01, and their performance on the knowledge test, F(1, 94) = 115.28, p < .001. When also given opportunities for reflection, the students' performance in a roleplay and on the knowledge test improved even more, F(4, 91) = 2.69, p < .05. The instruction program with the presence of a conversational model in combination with opportunities for reflection is, therefore, considered as having the potential to assist in realizing effective gradual lead into interpersonal skills learning and instruction for novices

Smart Conversational Agents for Reminiscence

In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social and emotional well-being of older adults. However, the technology support, valuable in many different ways, is still limited in terms of need of co-located human presence, data collection capabilities, and ability to support sustained engagement, thus missing key opportunities to improve care practices, facilitate social interactions, and bring the reminiscence practice closer to those with less opportunities to engage in co-located sessions with a (trained) companion. We discuss conversational agents and cognitive services as the platform for building the next generation of reminiscence applications, and introduce the concept application of a smart reminiscence agent

Crowdsourcing for Reminiscence Chatbot Design

In this work-in-progress paper we discuss the challenges in identifying effective and scalable crowd-based strategies for designing content, conversation logic, and meaningful metrics for a reminiscence chatbot targeted at older adults. We formalize the problem and outline the main research questions that drive the research agenda in chatbot design for reminiscence and for relational agents for older adults in general

A model of the dynamics of organizational communication

We propose a model of the dynamics of organizational communication. Our model specifies the mechanics by which communication impact is fed back to communication inputs and closes the gap between sender and receiver of messages. We draw on language critique, a branch of language philosophy, and derive joint linguistic actions of interlocutors to explain the emergence and adaptation of communication on the group level. The model is framed by Te'eni's cognitive-affective model of organizational communication

Visual Literacy and New Technologies

This body of research addresses the connection between arts, identity and new technology, and investigates the impact of images on adolescent identities, the relationship between online modes of communication and cyber-bullying, the increasing visualization of information and explores the way drawing and critical analysis of imagery develops visual literacy. Commissioned by Adobe Systems Pty Ltd, Australia (2003) to compile the Visual Literacy White Paper, Bamford’s report defines visual literacy and highlights its importance in the learning of such skill as problem solving and critical thinking. Providing strategies to promote visual literacy and emphasizing the role of technology in visual communication, this report has become a major reference for policy on visual literacy and cyber-bullying in the UK, USA and Asia

Collective awareness platforms and digital social innovation mediating consensus seeking in problem situations

In this paper we show the results of our studies carried out in the framework of the European Project SciCafe2.0 in the area of Participatory Engagement models. We present a methodological approach built on participative engagements models and holistic framework for problem situation clarification and solution impacts assessment. Several online platforms for social engagement have been analysed to extract the main patterns of participative engagement. We present our own experiments through the SciCafe2.0 Platform and our insights from requirements elicitation

On the design of knowledge tranfer mechanism: applying the incomplete contracts model to developments in biotechnology.

This paper proposes a framework on how different mechanisms for knowledge transfer can be linked to the underlying technological life-cycle. Drawing on recent insights from the organizational economics literature, we analyze the design of knowledge transfer mechanisms and structures from an incentive point of view. The basic version of the incomplete contracts model (or property rights model) was adapted to include knowledge as an asset. Several empirical hypotheses can be derived from this model. They are contrasted with other theoretical approaches to model organizational growth and development, as we are specifically interested in the use of new ventures creation as a technology transfer mechanism. Using this framework as a starting point, a limited empirical test is two sub-fields of modern biotechnology : monoclonal antibodies and protein engineering. The results are interesting: the property rights model may add to current insights on spin-offs as a mechanism for knowledge transfer as well as to a better understanding of the incentive structures that influence an organization's decision to enter a technological collaboration with a university or another biotech firm.Model; Knowledge; Biotechnology;

Perceptually smooth timbral guides by state-space analysis of phase-vocoder parameters

Sculptor is a phase-vocoder-based package of programs that allows users to explore timbral manipulation of sound in real time. It is the product of a research program seeking ultimately to perform gestural capture by analysis of the sound a performer makes using a conventional instrument. Since the phase-vocoder output is of high dimensionality — typically more than 1,000 channels per analysis frame—mapping phase-vocoder output to appropriate input parameters for a synthesizer is only feasible in theory