PERFORMANCE EVALUATION ON QUALITY OF ASIAN AIRLINES WEBSITES – AN AHP PPROACH

In recent years, many people have devoted their efforts to the issue of quality of Web site. The concept of quality is consisting of many criteria: quality of service perspective, a user perspective, a content perspective or indeed a usability perspective. Because of its possible instant worldwide audience a Website’s quality and reliability are crucial. The very special nature of the web applications and websites pose unique software testing challenges. Webmasters, Web applications developers, and Website quality assurance managers need tools and methods that can match up to the new needs. This research conducts some tests to measure the quality web site of Asian flag carrier airlines via web diagnostic tools online. We propose a methodology for determining and evaluate the best airlines websites based on many criteria of website quality. The approach has been implemented using Analytical Hierarchy Process (AHP) to generate the weights for the criteria which are much better and guarantee more fairly preference of criteria. The proposed model uses the AHP pairwise comparisons and the measure scale to generate the weights for the criteria which are much better and guarantee more fairly preference of criteria. The result of this study confirmed that the airlines websites of Asian are neglecting performance and quality criteria

MSUO Information Technology and Geographical Information Systems: Common Protocols & Procedures. Report to the Marine Safety Umbrella Operation

The Marine Safety Umbrella Operation (MSUO) facilitates the cooperation between Interreg funded Marine Safety Projects and maritime stakeholders. The main aim of MSUO is to permit efficient operation of new projects through Project Cooperation Initiatives, these include the review of the common protocols and procedures for Information Technology (IT) and Geographical Information Systems (GIS). This study carried out by CSA Group and the National Centre for Geocomputation (NCG) reviews current spatial information standards in Europe and the data management methodologies associated with different marine safety projects. International best practice was reviewed based on the combined experience of spatial data research at NCG and initiatives in the US, Canada and the UK relating to marine security service information and acquisition and integration of large marine datasets for ocean management purposes. This report identifies the most appropriate international data management practices that could be adopted for future MSUO projects

An Assessment of the Quality of the Romanian Urban Web Sites

The local authorities are giving increasing prominence to provision of information online through websites. Seen in a wider perspective, the urban web sites play a key role in allowing every citizen to achieve their full potential and to participate fully in society. Conversely, citizens' awareness and expectations of Internet based online public services have also increased. Although the numbers of the different urban web portals have increased rapidly in the last years, the success of these sites will largely depend on their accessibility and quality. The purpose of this report is to present the results from a comprehensive assessment of the urban web sites across Romania. An instrument has been developed for evaluating the quality of the websites. It is based upon approaches to evaluation that have been documented in the published literature, interviews of people responsible for websites, and testing of websites at different levels of local government. Results show that not only are there wide variations in the spectrum of information and services provided by these urban web sites, but that significant work still needs to be undertaken in order to make these sites examples of "best practice" e-Government services. The overall picture shows that there is still much work to be done, but the study identifies key areas of concern which, if dealt with, would lead to the situation improving significantly.urban web sites, e-government, quality

Models of Dynamic Data for Emergency Response: A Comparative Study

The first hours after a disaster happens are very chaotic and difficult but perhaps the most important for successfully fighting the consequences, saving human lives and reducing damages in private and public properties. Despite some advances, complete inventory of the information needed during the emergency response remains challenging. In the last years several nationally and internationally funded projects have concentrated on inventory of emergency response processes, structures for storing dynamic information and standards and services for accessing needed data sets. A good inventory would clarify many aspects of the information exchange such as data sets, models, representations; a good structuring would facilitate the fast access to a desired piece of information, as well as the automation of analysis of the information. Consequently the information can be used better in the decision-making process.\ud This paper presents our work on models for dynamic data for different disasters and incidents in Europe. The Dutch data models are derived from a thorough study on emergency response procedure in the Netherlands. Two more models developed within the project HUMBOLDT reflect several cross border disaster management scenarios in Europe. These models are compared with the Geospatial Data Model of the Department of Homeland Security in USA. The paper draws conclusions about the type of geographical information needed to perform emergency response operations and the possibility to have a generic model to be used world-wide

Presenting the networked home: a content analysis of promotion material of Ambient Intelligence applications

Ambient Intelligence (AmI) for the home uses information and communication technologies to make users’ everyday life more comfortable. AmI is still in its developmental phase and is headed towards the first stages of diffusion. \ud Characteristics of AmI design can be observed, among others, in the promotion material of initial producers. A literature study revealed that AmI originally envisioned a central role for the user, convenience that AmI offers them and that attention should be paid to critical policy issues such as privacy and a potential loss of freedom. A content analysis of current promotion material of several high-tech companies revealed that these original ideas are not all reflected in the material. Attributes which were used most in the promotion material were ‘connectedness’, ‘control’, ‘easiness’ and ‘personalization’. An analysis of the pictures in the promotion material showed that almost half of the pictures contained no humans but appliances. These results only partly correspond to the original vision on AmI, since the emphasis is now on technology. The results represent a serious problem, since both users, as well as critical policy issues are underexposed in the current promotion material

The Development and the Evaluation of a System for Extracting Events from Web Pages

The centralization of a particular event is primarily useful for running news services. These services should provide updated information, if possible even in real time, on a specific type of event. These events and their extraction involved the automatic analysis of linguistic structure documents to determine the possible sequences in which these events occur in documents. This analysis will provide structured and semi-structured documents in which the unit events can be extracted automatically. In order to measure the quality of a system, a methodology will be introduced, which describes the stages and how the decomposition of a system for extracting events in components, quality attributes and properties will be defined for these components, and finally will be introduced metrics for evaluation.Event, Performance Metric, Event Extraction System