Service workload patterns for QoS-driven cloud resource management

Cloud service providers negotiate SLAs for customer services they offer based on the reliability of performance and availability of their lower-level platform infrastructure. While availability management is more mature, performance management is less reliable. In order to support a continuous approach that supports the initial static infrastructure configuration as well as dynamic reconfiguration and auto-scaling, an accurate and efficient solution is required. We propose a prediction technique that combines a workload pattern mining approach with a traditional collaborative filtering solution to meet the accuracy and efficiency requirements. Service workload patterns abstract common infrastructure workloads from monitoring logs and act as a part of a first-stage high-performant configuration mechanism before more complex traditional methods are considered. This enhances current reactive rule-based scalability approaches and basic prediction techniques by a hybrid prediction solution. Uncertainty and noise are additional challenges that emerge in multi-layered, often federated cloud architectures. We specifically add log smoothing combined with a fuzzy logic approach to make the prediction solution more robust in the context of these challenges

An Elasticity-aware Governance Platform for Cloud Service Delivery

In cloud service provisioning scenarios with a changing demand from consumers, it is appealing for cloud providers to leverage only a limited amount of the virtualized resources required to provide the service. However, it is not easy to determine how much resources are required to satisfy consumers expectations in terms of Quality of Service (QoS). Some existing frameworks provide mechanisms to adapt the required cloud resources in the service delivery, also called an elastic service, but only for consumers with the same QoS expectations. The problem arises when the service provider must deal with several consumers, each demanding a different QoS for the service. In such an scenario, cloud resources provisioning must deal with trade-offs between different QoS, while fulfilling these QoS, within the same service deployment. In this paper we propose an elasticity-aware governance platform for cloud service delivery that reacts to the dynamic service load introduced by consumers demand. Such a reaction consists of provisioning the required amount of cloud resources to satisfy the different QoS that is offered to the consumers by means of several service level agreements. The proposed platform aims to keep under control the QoS experienced by multiple service consumers while maintaining a controlled cost.Junta de Andalucía P12--TIC--1867Ministerio de Economía y Competitividad TIN2012-32273Agencia Estatal de Investigación TIN2014-53986-RED