Semi-Automated Text Classification

There is currently a high demand for information systems that automatically analyze textual data, since many organizations, both private and public, need to process large amounts of such data as part of their daily routine, an activity that cannot be performed by means of human work only. One of the answers to this need is text classification (TC), the task of automatically labelling textual documents from a domain D with thematic categories from a predefined set C. Modern text classification systems have reached high efficiency standards, but cannot always guarantee the labelling accuracy that applications demand. When the level of accuracy that can be obtained is insufficient, one may revert to processes in which classification is performed via a combination of automated activity and human effort. One such process is semi-automated text classification (SATC), which we define as the task of ranking a set D of automatically labelled textual documents in such a way that, if a human annotator validates (i.e., inspects and corrects where appropriate) the documents in a top-ranked portion of D with the goal of increasing the overall labelling accuracy of D, the expected such increase is maximized. An obvious strategy is to rank D so that the documents that the classifier has labelled with the lowest confidence are top-ranked. In this dissertation we show that this strategy is suboptimal. We develop new utility-theoretic ranking methods based on the notion of validation gain, defined as the improvement in classification effectiveness that would derive by validating a given automatically labelled document. We also propose new effectiveness measures for SATC-oriented ranking methods, based on the expected reduction in classification error brought about by partially validating a ranked list generated by a given ranking method. We report the results of experiments showing that, with respect to the baseline method above, and according to the proposed measures, our utility-theoretic ranking methods can achieve substantially higher expected reductions in classification error. We therefore explore the task of SATC and the potential of our methods, in multiple text classification contexts. This dissertation is, to the best of our knowledge, the first to systematically address the task of semi-automated text classification

Increasing the Efficiency of High-Recall Information Retrieval

The goal of high-recall information retrieval (HRIR) is to find all, or nearly all, relevant documents while maintaining reasonable assessment effort. Achieving high recall is a key problem in the use of applications such as electronic discovery, systematic review, and construction of test collections for information retrieval tasks. State-of-the-art HRIR systems commonly rely on iterative relevance feedback in which human assessors continually assess machine learning-selected documents. The relevance of the assessed documents is then fed back to the machine learning model to improve its ability to select the next set of potentially relevant documents for assessment. In many instances, thousands of human assessments might be required to achieve high recall. These assessments represent the main cost of such HRIR applications. Therefore, their effectiveness in achieving high recall is limited by their reliance on human input when assessing the relevance of documents. In this thesis, we test different methods in order to improve the effectiveness and efficiency of finding relevant documents using state-of-the-art HRIR system. With regard to the effectiveness, we try to build a machine-learned model that retrieves relevant documents more accurately. For efficiency, we try to help human assessors make relevance assessments more easily and quickly via our HRIR system. Furthermore, we try to establish a stopping criteria for the assessment process so as to avoid excessive assessment. In particular, we hypothesize that total assessment effort to achieve high recall can be reduced by using shorter document excerpts (e.g., extractive summaries) in place of full documents for the assessment of relevance and using a high-recall retrieval system based on continuous active learning (CAL). In order to test this hypothesis, we implemented a high-recall retrieval system based on state-of-the-art implementation of CAL. This high-recall retrieval system could display either full documents or short document excerpts for relevance assessment. A search engine was also integrated into our system to provide assessors the option of conducting interactive search and judging. We conducted a simulation study, and separately, a 50-person controlled user study to test our hypothesis. The results of the simulation study show that judging even a single extracted sentence for relevance feedback may be adequate for CAL to achieve high recall. The results of the controlled user study confirmed that human assessors were able to find a significantly larger number of relevant documents within limited time when they used the system with paragraph-length document excerpts as opposed to full documents. In addition, we found that allowing participants to compose and execute their own search queries did not improve their ability to find relevant documents and, by some measures, impaired performance. Moreover, integrating sampling methods with active learning can yield accurate estimates of the number of relevant documents, and thus avoid excessive assessments