Large-Scale Goodness Polarity Lexicons for Community Question Answering

We transfer a key idea from the field of sentiment analysis to a new domain: community question answering (cQA). The cQA task we are interested in is the following: given a question and a thread of comments, we want to re-rank the comments so that the ones that are good answers to the question would be ranked higher than the bad ones. We notice that good vs. bad comments use specific vocabulary and that one can often predict the goodness/badness of a comment even ignoring the question, based on the comment contents only. This leads us to the idea to build a good/bad polarity lexicon as an analogy to the positive/negative sentiment polarity lexicons, commonly used in sentiment analysis. In particular, we use pointwise mutual information in order to build large-scale goodness polarity lexicons in a semi-supervised manner starting with a small number of initial seeds. The evaluation results show an improvement of 0.7 MAP points absolute over a very strong baseline and state-of-the art performance on SemEval-2016 Task 3.Comment: SIGIR '17, August 07-11, 2017, Shinjuku, Tokyo, Japan; Community Question Answering; Goodness polarity lexicons; Sentiment Analysi

Word Embedding based Correlation Model for Question/Answer Matching

With the development of community based question answering (Q&A) services, a large scale of Q&A archives have been accumulated and are an important information and knowledge resource on the web. Question and answer matching has been attached much importance to for its ability to reuse knowledge stored in these systems: it can be useful in enhancing user experience with recurrent questions. In this paper, we try to improve the matching accuracy by overcoming the lexical gap between question and answer pairs. A Word Embedding based Correlation (WEC) model is proposed by integrating advantages of both the translation model and word embedding, given a random pair of words, WEC can score their co-occurrence probability in Q&A pairs and it can also leverage the continuity and smoothness of continuous space word representation to deal with new pairs of words that are rare in the training parallel text. An experimental study on Yahoo! Answers dataset and Baidu Zhidao dataset shows this new method's promising potential.Comment: 8 pages, 2 figure

Understanding and exploiting user intent in community question answering

A number of Community Question Answering (CQA) services have emerged and proliferated in the last decade. Typical examples include Yahoo! Answers, WikiAnswers, and also domain-specific forums like StackOverflow. These services help users obtain information from a community - a user can post his or her questions which may then be answered by other users. Such a paradigm of information seeking is particularly appealing when the question cannot be answered directly by Web search engines due to the unavailability of relevant online content. However, question submitted to a CQA service are often colloquial and ambiguous. An accurate understanding of the intent behind a question is important for satisfying the user's information need more effectively and efficiently. In this thesis, we analyse the intent of each question in CQA by classifying it into five dimensions, namely: subjectivity, locality, navigationality, procedurality, and causality. By making use of advanced machine learning techniques, such as Co-Training and PU-Learning, we are able to attain consistent and significant classification improvements over the state-of-the-art in this area. In addition to the textual features, a variety of metadata features (such as the category where the question was posted to) are used to model a user's intent, which in turn help the CQA service to perform better in finding similar questions, identifying relevant answers, and recommending the most relevant answerers. We validate the usefulness of user intent in two different CQA tasks. Our first application is question retrieval, where we present a hybrid approach which blends several language modelling techniques, namely, the classic (query-likelihood) language model, the state-of-the-art translation-based language model, and our proposed intent-based language model. Our second application is answer validation, where we present a two-stage model which first ranks similar questions by using our proposed hybrid approach, and then validates whether the answer of the top candidate can be served as an answer to a new question by leveraging sentiment analysis, query quality assessment, and search lists validation

Review Paper on Answers Selection and Recommendation in Community Question Answers System

Nowadays, question answering system is more convenient for the users, users ask question online and then they will get the answer of that question, but as browsing is primary need for each an individual, the number of users ask question and system will provide answer but the computation time increased as well as waiting time increased and same type of questions are asked by different users, system need to give same answers repeatedly to different users. To avoid this we propose PLANE technique which may quantitatively rank answer candidates from the relevant question pool. If users ask any question, then system provide answers in ranking form, then system recommend highest rank answer to the user. We proposing expert recommendation system, an expert will provide answer of the question which is asked by the user and we also implement sentence level clustering technique in which a single question have multiple answers, system provide most suitable answer to the question which is asked by the user