743 research outputs found

    Understanding user experience of mobile video: Framework, measurement, and optimization

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    Since users have become the focus of product/service design in last decade, the term User eXperience (UX) has been frequently used in the field of Human-Computer-Interaction (HCI). Research on UX facilitates a better understanding of the various aspects of the user’s interaction with the product or service. Mobile video, as a new and promising service and research field, has attracted great attention. Due to the significance of UX in the success of mobile video (Jordan, 2002), many researchers have centered on this area, examining users’ expectations, motivations, requirements, and usage context. As a result, many influencing factors have been explored (Buchinger, Kriglstein, Brandt & Hlavacs, 2011; Buchinger, Kriglstein & Hlavacs, 2009). However, a general framework for specific mobile video service is lacking for structuring such a great number of factors. To measure user experience of multimedia services such as mobile video, quality of experience (QoE) has recently become a prominent concept. In contrast to the traditionally used concept quality of service (QoS), QoE not only involves objectively measuring the delivered service but also takes into account user’s needs and desires when using the service, emphasizing the user’s overall acceptability on the service. Many QoE metrics are able to estimate the user perceived quality or acceptability of mobile video, but may be not enough accurate for the overall UX prediction due to the complexity of UX. Only a few frameworks of QoE have addressed more aspects of UX for mobile multimedia applications but need be transformed into practical measures. The challenge of optimizing UX remains adaptations to the resource constrains (e.g., network conditions, mobile device capabilities, and heterogeneous usage contexts) as well as meeting complicated user requirements (e.g., usage purposes and personal preferences). In this chapter, we investigate the existing important UX frameworks, compare their similarities and discuss some important features that fit in the mobile video service. Based on the previous research, we propose a simple UX framework for mobile video application by mapping a variety of influencing factors of UX upon a typical mobile video delivery system. Each component and its factors are explored with comprehensive literature reviews. The proposed framework may benefit in user-centred design of mobile video through taking a complete consideration of UX influences and in improvement of mobile videoservice quality by adjusting the values of certain factors to produce a positive user experience. It may also facilitate relative research in the way of locating important issues to study, clarifying research scopes, and setting up proper study procedures. We then review a great deal of research on UX measurement, including QoE metrics and QoE frameworks of mobile multimedia. Finally, we discuss how to achieve an optimal quality of user experience by focusing on the issues of various aspects of UX of mobile video. In the conclusion, we suggest some open issues for future study

    Content-Aware Multimedia Communications

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    The demands for fast, economic and reliable dissemination of multimedia information are steadily growing within our society. While people and economy increasingly rely on communication technologies, engineers still struggle with their growing complexity. Complexity in multimedia communication originates from several sources. The most prominent is the unreliability of packet networks like the Internet. Recent advances in scheduling and error control mechanisms for streaming protocols have shown that the quality and robustness of multimedia delivery can be improved significantly when protocols are aware of the content they deliver. However, the proposed mechanisms require close cooperation between transport systems and application layers which increases the overall system complexity. Current approaches also require expensive metrics and focus on special encoding formats only. A general and efficient model is missing so far. This thesis presents efficient and format-independent solutions to support cross-layer coordination in system architectures. In particular, the first contribution of this work is a generic dependency model that enables transport layers to access content-specific properties of media streams, such as dependencies between data units and their importance. The second contribution is the design of a programming model for streaming communication and its implementation as a middleware architecture. The programming model hides the complexity of protocol stacks behind simple programming abstractions, but exposes cross-layer control and monitoring options to application programmers. For example, our interfaces allow programmers to choose appropriate failure semantics at design time while they can refine error protection and visibility of low-level errors at run-time. Based on some examples we show how our middleware simplifies the integration of stream-based communication into large-scale application architectures. An important result of this work is that despite cross-layer cooperation, neither application nor transport protocol designers experience an increase in complexity. Application programmers can even reuse existing streaming protocols which effectively increases system robustness.Der Bedarf unsere Gesellschaft nach kostengünstiger und zuverlässiger Kommunikation wächst stetig. Während wir uns selbst immer mehr von modernen Kommunikationstechnologien abhängig machen, müssen die Ingenieure dieser Technologien sowohl den Bedarf nach schneller Einführung neuer Produkte befriedigen als auch die wachsende Komplexität der Systeme beherrschen. Gerade die Übertragung multimedialer Inhalte wie Video und Audiodaten ist nicht trivial. Einer der prominentesten Gründe dafür ist die Unzuverlässigkeit heutiger Netzwerke, wie z.B.~dem Internet. Paketverluste und schwankende Laufzeiten können die Darstellungsqualität massiv beeinträchtigen. Wie jüngste Entwicklungen im Bereich der Streaming-Protokolle zeigen, sind jedoch Qualität und Robustheit der Übertragung effizient kontrollierbar, wenn Streamingprotokolle Informationen über den Inhalt der transportierten Daten ausnutzen. Existierende Ansätze, die den Inhalt von Multimediadatenströmen beschreiben, sind allerdings meist auf einzelne Kompressionsverfahren spezialisiert und verwenden berechnungsintensive Metriken. Das reduziert ihren praktischen Nutzen deutlich. Außerdem erfordert der Informationsaustausch eine enge Kooperation zwischen Applikationen und Transportschichten. Da allerdings die Schnittstellen aktueller Systemarchitekturen nicht darauf vorbereitet sind, müssen entweder die Schnittstellen erweitert oder alternative Architekturkonzepte geschaffen werden. Die Gefahr beider Varianten ist jedoch, dass sich die Komplexität eines Systems dadurch weiter erhöhen kann. Das zentrale Ziel dieser Dissertation ist es deshalb, schichtenübergreifende Koordination bei gleichzeitiger Reduzierung der Komplexität zu erreichen. Hier leistet die Arbeit zwei Beträge zum aktuellen Stand der Forschung. Erstens definiert sie ein universelles Modell zur Beschreibung von Inhaltsattributen, wie Wichtigkeiten und Abhängigkeitsbeziehungen innerhalb eines Datenstroms. Transportschichten können dieses Wissen zur effizienten Fehlerkontrolle verwenden. Zweitens beschreibt die Arbeit das Noja Programmiermodell für multimediale Middleware. Noja definiert Abstraktionen zur Übertragung und Kontrolle multimedialer Ströme, die die Koordination von Streamingprotokollen mit Applikationen ermöglichen. Zum Beispiel können Programmierer geeignete Fehlersemantiken und Kommunikationstopologien auswählen und den konkreten Fehlerschutz dann zur Laufzeit verfeinern und kontrolliere

    Improving perceptual multimedia quality with an adaptable communication protocol

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    Copyrights @ 2005 University Computing Centre ZagrebInnovations and developments in networking technology have been driven by technical considerations with little analysis of the benefit to the user. In this paper we argue that network parameters that define the network Quality of Service (QoS) must be driven by user-centric parameters such as user expectations and requirements for multimedia transmitted over a network. To this end a mechanism for mapping user-oriented parameters to network QoS parameters is outlined. The paper surveys existing methods for mapping user requirements to the network. An adaptable communication system is implemented to validate the mapping. The architecture adapts to varying network conditions caused by congestion so as to maintain user expectations and requirements. The paper also surveys research in the area of adaptable communications architectures and protocols. Our results show that such a user-biased approach to networking does bring tangible benefits to the user

    Advanced solutions for quality-oriented multimedia broadcasting

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    Multimedia content is increasingly being delivered via different types of networks to viewers in a variety of locations and contexts using a variety of devices. The ubiquitous nature of multimedia services comes at a cost, however. The successful delivery of multimedia services will require overcoming numerous technological challenges many of which have a direct effect on the quality of the multimedia experience. For example, due to dynamically changing requirements and networking conditions, the delivery of multimedia content has traditionally adopted a best effort approach. However, this approach has often led to the end-user perceived quality of multimedia-based services being negatively affected. Yet the quality of multimedia content is a vital issue for the continued acceptance and proliferation of these services. Indeed, end-users are becoming increasingly quality-aware in their expectations of multimedia experience and demand an ever-widening spectrum of rich multimedia-based services. As a consequence, there is a continuous and extensive research effort, by both industry and academia, to find solutions for improving the quality of multimedia content delivered to the users; as well, international standards bodies, such as the International Telecommunication Union (ITU), are renewing their effort on the standardization of multimedia technologies. There are very different directions in which research has attempted to find solutions in order to improve the quality of the rich media content delivered over various network types. It is in this context that this special issue on broadcast multimedia quality of the IEEE Transactions on Broadcasting illustrates some of these avenues and presents some of the most significant research results obtained by various teams of researchers from many countries. This special issue provides an example, albeit inevitably limited, of the richness and breath of the current research on multimedia broadcasting services. The research i- - ssues addressed in this special issue include, among others, factors that influence user perceived quality, encoding-related quality assessment and control, transmission and coverage-based solutions and objective quality measurements

    Transport of video over partial order connections

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    A Partial Order and partial reliable Connection (POC) is an end-to-end transport connection authorized to deliver objects in an order that can differ from the transmitted one. Such a connection is also authorized to lose some objects. The POC concept is motivated by the fact that heterogeneous best-effort networks such as Internet are plagued by unordered delivery of packets and losses, which tax the performances of current applications and protocols. It has been shown, in several research works, that out of order delivery is able to alleviate (with respect to CO service) the use of end systems’ communication resources. In this paper, the efficiency of out-of-sequence delivery on MPEG video streams processing is studied. Firstly, the transport constraints (in terms of order and reliability) that can be relaxed by MPEG video decoders, for improving video transport, are detailed. Then, we analyze the performance gain induced by this approach in terms of blocking times and recovered errors. We demonstrate that POC connections fill not only the conceptual gap between TCP and UDP but also provide real performance improvements for the transport of multimedia streams such MPEG video

    User Quality of Experience-aware Multimedia Streaming over Wireless Home Area Network

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    For multimedia streaming over wireless networks, there is a trade-off between the capacity of the wireless links and the end-user perceived-quality, which can be affected by the compression scheme used, content characteristics and adaptation algorithm (if any). In this paper, this trade-off is investigated for streaming various motion content multimedia over an IEEE 802.11b-based Wireless-Home Area Network using the Quality-Oriented Adaptation Scheme (QOAS). QOAS performance is compared to that of a non-adaptive scheme when using MPEG-2 and MPEG-4 encoding in terms of average end-user perceived quality, number of streaming sessions concurrently supported, loss rate, delay, jitter and total throughput. Simulation results show that by using QOAS and MPEG-4 encoded streams a much higher number of concurrent streams are supported at an average quality above “good” level on the ITU-T five-point quality scale in comparison with other situations. In this case all the other streaming performance parameters were also significantly better
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