A systematic review of knowledge sharing challenges and practices in global software development

Abstract not availableMansooreh Zahedia, Mojtaba Shahinb, Muhammad Ali Baba

Doctrina perpetua: brokering change, promoting innovation and transforming marginalisation in university learning and teaching [Editors introduction]

Doctrina perpetua—translated variously as “forever learning” (Cryle, 1992, p. 27), “lifelong learning” and “lifelong education”—is the Latin motto of Central Queensland University (CQU), an Australian regional university with campuses in Central Queensland and the metropolitan and provincial cities of Brisbane, the Gold Coast, Melbourne and Sydney and with centres in China, Fiji, Hong Kong and Singapore. During its early development the institution was small and regional; in many ways it was an institution at the margins of higher education. For only a third of its 40-year life has it been recognised as a university. However, the vision of both its founders and its continuing staff has been that of an institution that actively brokers change, promotes innovation and seeks to transform marginalisation— for students, for its community and for itself. Its short life on the edge of the universe of higher education has promoted a culture of innovation and an acceptance that change is a necessary and positive aspect of life on the edge. Embracing change, CQU has become a complex institution, a notion well expressed in a speech in August 1999 by former Vice-Chancellor Lauchlan Chipman on Visioning Our Future: I have often remarked that I do not see CQU as “the last university of the old millennium” but rather as “the first university of the new millennium”. One of our greatest strengths in making the transition is our relative immaturity as a university. The more mature a university, especially if it is successful, the less agile it is when it comes to the need to change. So far as the future of universities and change is concerned, my position is unequivocally Heraclitean: change is the only thing that is permanent. Applying to itself the motto “doctrina perpetua” over its short life, the agile University has become a “complex and diverse organisation” (Danaher, Harreveld, Luck & Nouwens, 2004, p. 13). This overview of CQU seeks to provide readers with a short description of the current state of the institution and the story of its development to provide a context for understanding the chapters that follow, and to assist readers to reflect on how these developments at CQU relate to higher education generally, and to the universities with which they are more familiar

Information Systems Offshoring—A Literature Review and Analysis

IS offshoring has become one of the most discussed phenomena in IS research and practice. Particularly due to its rapid evolvement, current research on IS offshoring lacks a consolidated view on existing results. The article at hand seeks to meet this need by systematically reviewing and analyzing prior academic literature on IS offshoring. Based on a review of top-ranked IS and management journals as well as IS conference proceedings, we compile an exhaustive bibliography of ninety-six publications solely focusing on IS offshoring from a (project) management perspective. To adequately address the immense diversity of these publications, a multi-perspective research framework consisting of three perspectives, namely, research focus, research approach, and reference theory, is introduced and forms the basis for our literature analysis. The analysis results confirm the appropriateness of our framework and reveal directions for future research along the framework perspectives: Most importantly, in an effort to increase the significance and the trustworthiness of their results, researchers should apply a more theory-driven approach and provide a better description of their research context. Moreover, future research needs to pay particular attention to the pre-implementation stages of an IS offshoring initiative as well as the special nature of nearshoring and captive offshoring. Across all project stages, researchers should not only concentrate on the client point of view but incorporate multiple points of view

Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study

Context: The progress of Information and Communication Technologies has greatly promoted the relationships among people of different geographical regions. Under this novel context, new settings of software development arise, known as virtual teams, a team of geographically dispersed developers. Objective: to assess the impact of virtual team’s interper-sonal trust on software development process. Method: We conducted a systematic mapping study of peer-reviewed literature up to August 2016. Results: We reviewed 41 primary studies. Some highlights are that virtual team effectiveness is the most affected aspect by the lacking of interpersonal trust, while face-to-face meeting is the most mentioned work strategy to mitigate this problem. Conclusions: This study corroborates the impact of interpersonal trust on virtual software development teams. We identified some work strategies but few advanced tools to mitigate the problems derived from the lack of interpersonal trust.Sociedad Argentina de Informática e Investigación Operativ

Interpersonal Trust in Virtual Software Development Teams: A Systematic Mapping Study

Context: The progress of Information and Communication Technologies has greatly promoted the relationships among people of different geographical regions. Under this novel context, new settings of software development arise, known as virtual teams, a team of geographically dispersed developers. Objective: to assess the impact of virtual team’s interper-sonal trust on software development process. Method: We conducted a systematic mapping study of peer-reviewed literature up to August 2016. Results: We reviewed 41 primary studies. Some highlights are that virtual team effectiveness is the most affected aspect by the lacking of interpersonal trust, while face-to-face meeting is the most mentioned work strategy to mitigate this problem. Conclusions: This study corroborates the impact of interpersonal trust on virtual software development teams. We identified some work strategies but few advanced tools to mitigate the problems derived from the lack of interpersonal trust.Sociedad Argentina de Informática e Investigación Operativ

Managing Distributed Teams Using Agile Methods: An Implementation Strategy for Regulated Healthcare Software

Omega is a small medical software company focusing mainly on highly customized software solutions around patient communities, telemedicine and workflow optimization. The company has been in operation for nearly 10 years, with many successful project implementations, but has had little growth in this period. A set of recommendations are established for setting up an offshore team for software development, as well as moving infrastructure to the cloud to decrease costs. An analysis of strategy and process revision is required to ensure that this risky transition is effective. This paper will analyze risks and objectives in regards to moving to offshore development for a portion of software development. It will dentify necessary corporate structure, roles and processes to ensure efficient development with virtual teams. It will outline the use of ‘agile’ methodologies for software development in regards to offshore teams, as opposed to traditional project management methodologies. In addition, it will establish an analysis of costs and return on investment for moving to cloud for server hosting and corporate IT infrastructure

The Future of Outsourcing in the Asia-Pacific Region: Implications for Research and Practice—Panel Report from PACIS 2014

This paper summarizes a panel discussion held at the 18th Pacific Asia Conference on Information Systems (PACIS) in Chengdu, China, 2014, with the same title. The panel discussed the future of outsourcing in the Asia-Pacific region (specifically the importance of outsourcing, new trends, and issues in outsourcing). This paper provides directions for future research that surpasses regional specificity (i.e., the Asia-Pacific region), and contributes to research interests on outsourcing in general

A United States Air Force Site Selection Methodology in a Contested Agile Combat Employment Environment

The United States Air Force’s (USAF) Agile Combat Employment (ACE) strategy relies on host country access and underlying local infrastructure to facilitate airpower. However, numerous factors, including peer-to-peer threats, complex geopolitics, and intricate supply chain management, often complicate site access and thwart site selection decisions. When shaping the battlespace for future conflict, strategists and planners face the difficult task of identifying optimal locations to conduct adaptive basing operations given these complicating factors. Multi-Criteria Decision Analysis (MCDA) can help strategists appropriately account for competing objectives and maintain a competitive advantage with theater adversaries. This thesis presents an MCDA model that evaluates ACE site selection alternatives within the Pacific Air Forces (PACAF) Area of Responsibility (AOR) using a geographic information system (GIS) enabled analytic hierarchy process (AHP) methodology and open-source data pertinent to the theater. The model analyzed 576 airports in 26 countries and compared alternative locations based on runway length, the Fragile States Index (FSI), the population center of the People’s Republic of China, construction equipment dealers, and natural water resources. The results demonstrate the framework’s efficacy and utility in identifying existing airports best suited for the deployment of USAF combat and support assets. The methodology is expected to provide invaluable support to Combatant Commanders as they optimize ACE infrastructure, preserve resources, and minimize risk to United States Armed Forces