A strategy to effectively manage the disaster recovery plan (DRP) at the city of Johannesburg: roads sector

Electronic information is critical to Municipalities, the City of Johannesburg (Road sector) rely on computerised systems to perform their operations and deliver services to its inhabitants. Disaster recovery planning for the City of Johannesburg is crucial and urgent, as it will ensure that the organisation is able to recover the core business functionality of its software, data, and systems after the occurrence of a natural or man-made disaster. Municipalities should have adequate recovery strategies in place in case of disasters. Planning for recovery from a disaster is quickly becoming recognized as a necessity, however organisational leaders are not putting recovery strategies as a priority and thus result in challenges when implementing the recovery processes i.e. Lack of resources, overlooking risk management, lack of leadership commitment to continuity processes and lack of understanding the concept of DRP and BCP. Disruption can happen when not anticipated, It is impossible to foresee what may hit an organisation. It is thus necessary and compulsory for organisation to plan for disasters most especially with ever-increasing dependence of business processes on technology services. The purpose of this research was to assess the adequacy of the Disaster recovery plan at the City of Johannesburg (Road sector) and to develop a strategy to effectively manage the DRP. The research revealed that the DRP at the City of Johannesburg (Road sector) is not comprehensive and that there are other processes that are not effectively implemented. There is a lack of resources for implementing the DRP. The dedicated staff is not adequately technically skilled to implement the disaster recovery processes. This study has revealed that the challenges noted were common to other institutions. An adequate DRP is crucial; capacity management and seamless procurement processes are also crucial for the success of the disaster recovery processes. Theoretically, this research adds to the literature on disaster recovery management and highlights the challenges and complexities involved. Practically, the research provides several lessons and guiding principles that the organisation may consider around disaster recovery management