The Influence of Personality Type on Organizational Stress and Turnover Intention

Most of the previous researchers have identified the factors of organizational stress which apparently are common factors all around the world. Kebanyakan penyelidik terdahulu telah mengenal pasti faktor-faktor yang menyebabkan tekanan organisasi yang merupakan fenomena biasa di seluruh dunia

Business Models and their Implications for Skills

The dominant political-economic narrative of our time is that, under conditions of global competition with low-wage economies able to undercut even efficient western firms, the only viable and sustainable route to competitiveness is to trade on high value-added goods and services and that these in turn require enhanced skills and knowledge. This kind of analysis finds echo and sustenance in the management literature concerning 'knowledge'. Drawing upon a series of case studies this monograph reveals a more varied and complex pattern of possibilities

The Australian workplace barometer: report on psychosocial safety climate and worker health in Australia

The Australian Workplace Barometer project aims to provide science driven evidence of Australian work conditions and their relationships to workplace health and productivity, through a national monitoring and surveillance system. This report was commissioned by Safe Work Australia to provide a summary of the results from data obtained from six Australian states and territories: New South Wales, South Australia, Western Australia, Tasmania, the Australian Capital Territory and the Northern Territory. The data provides evidence relating to psychosocial risk factors in the working Australian population as well as an analysis of relationships between risk factors and employee health and motivational outcomes

Reducing Youth Unemployment in South Africa

South Africa is faced with a crisis of high and rising youth unemployment. Throughout the country, only 1 in 3 young people of working age is employed. This distressing statistic not only plays out through the limited earnings potential and future prospects of these youth, but also emerges within stymied business growth and unsustainable pressure on governmental social programs. The solution will take action from a variety of sectors and actors in order to turn the tide.This report, funded by The Rockefeller Foundation, highlights two cross-sectoral partnerships—the EOH Youth Job Creation Initiative and the Mentec Foundation—that have seen success in placing these disadvantaged youth in jobs throughout South Africa. The report concludes with a table of recommendations for employers, training providers, philanthropic funders, and government officials to begin growing and replicating these efforts.Top TakeawaysThroughout their lives, youth within South Africa are put at an employment disadvantage due to inadequate education and recruiting systems. Despite an estimated 500,000 entry-level vacancies throughout the country, young people often lack the necessary problem-solving skills, business acumen, technological savvy, and communication skills needed for the workplace, and structures that would enable this on-the-job learning (training, mentoring, and coaching) are not standard practice for most workplaces.In order to place more youth in jobs, sectors can bring their unique skills to bear while complementing one another's efforts: government incentives can encourage employers to take calculated risks and reform HR practices; training providers can focus more on skills, including job-readiness skills, that are directly demanded by employers and work with these employers for placement; and funders can strategically deploy grants to such programs and collaboratives.Youth who participate in demand-driven training programs and are then hired into jobs become valuable staff in short order: the youth were more motivated to perform well and assimilated quickly to the work environment

Work Organisation and Innovation

[Excerpt] Innovations in work organisation have the potential to optimise production processes in companies and improve employees’ overall experience of work. This report explores the links between innovations in work organisation – under the broader label of high performance work practices (HPWPs) – and the potential benefits for both employees and organisations. It draws on empirical evidence from case studies carried out in 13 Member States of the European Union where workplace innovations have resulted in positive outcomes

Human Resource and Employment Practices in Telecommunications Services, 1980-1998

[Excerpt] In the academic literature on manufacturing, much research and debate have focused on whether firms are adopting some form of “high-performance” or “high-involvement” work organization based on such practices as employee participation, teams, and increased discretion, skills, and training for frontline workers (Ichniowski et al., 1996; Kochan and Osterman, 1994; MacDuffie, 1995). Whereas many firms in the telecommunications industry flirted with these ideas in the 1980s, they did not prove to be a lasting source of inspiration for the redesign of work and employment practices. Rather, work restructuring in telecommunications services has been driven by the ability of firms to leverage network and information technologies to reduce labor costs and create customer segmentation strategies. “Good jobs” versus “bad jobs,” or higher versus lower wage jobs, do not vary according to whether firms adopt a high- involvement model. They vary along two other dimensions: (1) within firms and occupations, by the value-added of the customer segment that an employee group serves; and (2) across firms, by union and nonunion status. We believe that this customer segmentation strategy is becoming a more general model for employment practices in large-scale service | operations; telecommunications services firms may be somewhat more | advanced than other service firms in adopting this strategy because of certain unique industry characteristics. The scale economies of network technology are such that once a company builds the network infrastructure to a customer’s specifications, the cost of additional services is essentially zero. As a result, and notwithstanding technological uncertainty, all of the industry’s major players are attempting to take advantage of system economies inherent in the nature of the product market and technology to provide customized packages of multimedia products to identified market segments. They have organized into market-driven business units providing differentiated services to large businesses and institutions, small businesses, and residential customers. They have used information technologies and process reengineering to customize specific services to different segments according to customer needs and ability to pay. Variation in work and employment practices, or labor market segmentation, follows product market segmentation. As a result, much of the variation in employment practices in this industry is within firms and within occupations according to market segment rather than across firms. In addition, despite market deregulation beginning in 1984 and opportunities for new entrants, a tightly led oligopoly structure is replacing the regulated Bell System monopoly. Former Bell System companies, the giants of the regulated period, continue to dominate market share in the post-1984 period. Older players and new entrants alike are merging and consolidating in order to have access to multimedia markets. What is striking in this industry, therefore, is the relative lack of variation in management and employment practices across firms after more than a decade of experience with deregulation. We attribute this lack of variation to three major sources. (1) Technological advances and network economics provide incentives for mergers, organizational consolidation, and, as indicated above, similar business strategies. (2) The former Bell System companies have deep institutional ties, and they continue to benchmark against and imitate each other so that ideas about restructuring have diffused quickly among them. (3) Despite overall deunionization in the industry, they continue to have high unionization rates; de facto pattern bargaining within the Bell system has remained quite strong. Therefore, similar employment practices based on inherited collective bargaining agreements continue to exist across former Bell System firms

Post-traditional Learners and the Transformation of Postsecondary Education: A Manifesto for College Leaders

Our traditional system of two- and four-year colleges and universities is not well-suited to educate post-traditional learners, writes Louis Soares. Postsecondary education leaders need to be challenged to embrace a future of innovation that may put their current institutional, instructional, and financial models at risk. This paper includes a brief primer on innovation, a profile of post-traditional learners, a look at the U.S. investment in postsecondary education and training, and concludes with three principles to "catalyze a manifesto for college leaders on how to proceed.

Workplace Flexibility Practices in SMEs: Relationship with Performance via Redundancies, Absenteeism, and Financial Turnover

This workplace flexibility study uses primary data on private sector small and medium-sized enterprises (SMEs) in Lancashire, United Kingdom, collected in 2009 during the recent “credit crunch” recession. Key features include: (1) objective measures of SME performance; (2) a focus on the previously relatively neglected relationship between workplace flexibility practices (WFPs) and three SME performance indicators, namely, redundancies, absenteeism, and financial turnover; and (3) a timely contribution to research on SMEs. Numerical, functional, and cost WFPs analyses, via zero-inflated Poisson and linear regressions, control for SME and market characteristics. Despite SMEs having limited resources, the results show a significant section of SMEs to be innovative and entrepreneurial organizations, embracing advancements in employment relations regarding employee discretion, training, participative working arrangements, and/or job security. Moreover, results indicate that WFPs have the potential to assist SMEs in responding to periods of constrained demand. Flexitime and job sharing are associated with low permanent-employee redundancies. Training, job security, and family-friendly practices relate to low absenteeism with reductions of up to six annual days per worker. Job security and profit-related pay are associated with high financial turnover. Staff pay-freeze links with high financial turnover, but to the detriment of redundancies and absenteeism, whereas management pay-cuts or management pay-freeze relate to low financial turnover. On a cautionary note, spending cuts, often enforced by policymakers, may be of limited benefit to SMEs, and thus other approaches would appear more fruitful