An investigation of requirements traceability practices in software companies in Malaysia

Requirement traceability (RT) is one of the critical activity of good requirements management and an important part of development projects. At the same time, it improves the quality of software products. Nevertheless, industrial practitioners are challenged by this lack of guidance or results which serve as a rule or guide in establishing effective traceability in their projects. The outcome of this is that practitioners are ill-informed as to the best or most efficient means of accomplishing their tasks, such as found in software companies. Notwithstanding the lack of guidance, there are a number of commonly accepted practices which can guide industrial practitioners with respect to trace the requirements in their projects. This study aims to determine the practices of RT through conducting a systematic literature review. Also, this study conducted a survey for investigating the use of RT practices in the software companies at northern region of Malaysia. Finally, a series of interviews with practitioners were carried out to know the reasons that influence on the use of these practices in software development. The findings showed that majority software companies do not use traceability practices for tracing requirements due to financial issues and the lack of knowledge of these practices. This study presented empirical evidence about the use of RT practices among software companies. Thus, the findings of this study can assist practitioners to select RT practices, and also enables researchers to find gaps and pointers for future study in this study domain