Kiosks in retailing: the quiet revolution

Kiosks have the potential to be a significant application of IT in retailing, information provision and service delivery. This article discusses and analyses the application of kiosks as a channel for in-store service delivery. For these kiosks a taxonomy that characterises kiosks by their function: inform, interact, transact and relate is proposed. Eight case study examples of in store kiosks are analysed in using a framework that includes environment, task, audience, and technology. Included are: kiosks used by Halifax, Daewoo, Argos, Ikea, Debenhams, GNER, Sainsbury’s. and Boots. Both the taxonomy and the framework provide a basis for further analysis of the role of kiosks in service delivery, by allowing analysis and discussion of individual kiosks to be contextualised within a wider framework. </p

Data Gaps in Evidence-Based Research on Small Water Enterprises in Developing Countries

This paper assess the literature on small water enterprises -- water delivery operations that predominantly provide water at the community level. A research agenda is recommended to advance knowledge on effective SWE service

The Decentralized Water Market: Assessing and Overcoming the Hurdles to Scale in Kenya

International Financial Corporation and Safe Water Network undertook this assessment to identify options for attracting greater commercial investment in the water sector, in Kenya and elsewhere. This includes an examination of the policy environment and of the populations' ability to pay for water at prices necessary to fund private investment, as well as a review of existing models to determine which are scalable in this context

Building a Multimodal, Trust-Based E-Voting System

This paper addresses the issue of voter identification and authentication, voter participation and trust in the electoral system. A multimodal/hybrid identification and authentication scheme is proposed which captures what a voter knows – PIN, what he has – smartcard and what he is – biometrics. Massive participation of voters in and out of the country of origin was enhanced through an integrated channel (kiosk and internet voting). A multi-trust voting system is built based on service oriented architecture. Microsoft Visual C#.Net, ASP.Net and Microsoft SQL Server 2005 Express Edition components of Microsoft Visual Studio 2008 was used to realize the Windows and Web-based solutions for the electronic voting system

Encourage. Empowering People. Annual Report 2012

Peter Löscher, President of the Siemens Stiftung Board of Trustees, on behalf of the Board: Siemens Stiftung aims to contribute to positive changes in society with technical solutions, concrete concepts, and platforms for knowledge transfer. Cooperating with various stakeholders is a fundamental requirement for increasing the impact of its projects and anchoring them for the long term. For that reason, Siemens Stiftung seeks to cooperate with other foundations and non-governmental organizations as well as with government institutions, businesses, and the scientific community. Partnerships allow complementary approaches, skills, and resources to be bundled and sustainable programs to be developed. The previous fiscal year, in particular, delivers impressive examples of how such partnership models can increase the effectiveness of project work