Real-Time Emotion Recognition via Attention Gated Hierarchical Memory Network

Real-time emotion recognition (RTER) in conversations is significant for developing emotionally intelligent chatting machines. Without the future context in RTER, it becomes critical to build the memory bank carefully for capturing historical context and summarize the memories appropriately to retrieve relevant information. We propose an Attention Gated Hierarchical Memory Network (AGHMN) to address the problems of prior work: (1) Commonly used convolutional neural networks (CNNs) for utterance feature extraction are less compatible in the memory modules; (2) Unidirectional gated recurrent units (GRUs) only allow each historical utterance to have context before it, preventing information propagation in the opposite direction; (3) The Soft Attention for summarizing loses the positional and ordering information of memories, regardless of how the memory bank is built. Particularly, we propose a Hierarchical Memory Network (HMN) with a bidirectional GRU (BiGRU) as the utterance reader and a BiGRU fusion layer for the interaction between historical utterances. For memory summarizing, we propose an Attention GRU (AGRU) where we utilize the attention weights to update the internal state of GRU. We further promote the AGRU to a bidirectional variant (BiAGRU) to balance the contextual information from recent memories and that from distant memories. We conduct experiments on two emotion conversation datasets with extensive analysis, demonstrating the efficacy of our AGHMN models.Comment: AAAI 2020, 8 pages, 5 figure

Deep Emotion Recognition in Textual Conversations: A Survey

While Emotion Recognition in Conversations (ERC) has seen a tremendous advancement in the last few years, new applications and implementation scenarios present novel challenges and opportunities. These range from leveraging the conversational context, speaker and emotion dynamics modelling, to interpreting common sense expressions, informal language and sarcasm, addressing challenges of real time ERC, recognizing emotion causes, different taxonomies across datasets, multilingual ERC to interpretability. This survey starts by introducing ERC, elaborating on the challenges and opportunities pertaining to this task. It proceeds with a description of the emotion taxonomies and a variety of ERC benchmark datasets employing such taxonomies. This is followed by descriptions of the most prominent works in ERC with explanations of the Deep Learning architectures employed. Then, it provides advisable ERC practices towards better frameworks, elaborating on methods to deal with subjectivity in annotations and modelling and methods to deal with the typically unbalanced ERC datasets. Finally, it presents systematic review tables comparing several works regarding the methods used and their performance. The survey highlights the advantage of leveraging techniques to address unbalanced data, the exploration of mixed emotions and the benefits of incorporating annotation subjectivity in the learning phase

A Transformer-Based Model With Self-Distillation for Multimodal Emotion Recognition in Conversations

Emotion recognition in conversations (ERC), the task of recognizing the emotion of each utterance in a conversation, is crucial for building empathetic machines. Existing studies focus mainly on capturing context- and speaker-sensitive dependencies on the textual modality but ignore the significance of multimodal information. Different from emotion recognition in textual conversations, capturing intra- and inter-modal interactions between utterances, learning weights between different modalities, and enhancing modal representations play important roles in multimodal ERC. In this paper, we propose a transformer-based model with self-distillation (SDT) for the task. The transformer-based model captures intra- and inter-modal interactions by utilizing intra- and inter-modal transformers, and learns weights between modalities dynamically by designing a hierarchical gated fusion strategy. Furthermore, to learn more expressive modal representations, we treat soft labels of the proposed model as extra training supervision. Specifically, we introduce self-distillation to transfer knowledge of hard and soft labels from the proposed model to each modality. Experiments on IEMOCAP and MELD datasets demonstrate that SDT outperforms previous state-of-the-art baselines.Comment: 13 pages, 10 figures. Accepted by IEEE Transactions on Multimedia (TMM

Multimodal Content Analysis for Effective Advertisements on YouTube

The rapid advances in e-commerce and Web 2.0 technologies have greatly increased the impact of commercial advertisements on the general public. As a key enabling technology, a multitude of recommender systems exists which analyzes user features and browsing patterns to recommend appealing advertisements to users. In this work, we seek to study the characteristics or attributes that characterize an effective advertisement and recommend a useful set of features to aid the designing and production processes of commercial advertisements. We analyze the temporal patterns from multimedia content of advertisement videos including auditory, visual and textual components, and study their individual roles and synergies in the success of an advertisement. The objective of this work is then to measure the effectiveness of an advertisement, and to recommend a useful set of features to advertisement designers to make it more successful and approachable to users. Our proposed framework employs the signal processing technique of cross modality feature learning where data streams from different components are employed to train separate neural network models and are then fused together to learn a shared representation. Subsequently, a neural network model trained on this joint feature embedding representation is utilized as a classifier to predict advertisement effectiveness. We validate our approach using subjective ratings from a dedicated user study, the sentiment strength of online viewer comments, and a viewer opinion metric of the ratio of the Likes and Views received by each advertisement from an online platform.Comment: 11 pages, 5 figures, ICDM 201