Recruitment Methodology based on a "Reskilling" and "Upskilling" Strategy

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementIn the era of “Digital Transformation”, new technologies have emerged in recent years, which have provided organizations with the opportunity to efficiently evolve their operations, transform their business models or even create new ones. The possibilities are enormous, but for this digital transformation process to happen, digital skills are essential, particularly highly qualified ICT professionals capable of implementing new technologies. The demand for these professionals is high, especially in Europe, and the scarcity is increasing. To face this shortage and respond to organisations’ needs, a reskilling and upskilling strategy can be a solution to bring more qualified professionals to the ICT labour market with these new technologies. However, hiring professionals to be trained in new technologies is challenging and risky to succeed. Therefore, the recruitment process needs to be more precise to select and validate candidates who can quickly and successfully acquire new technological skills. This research intends to create a method that can help in this process, applying a systematic approach to selecting and validating candidates with the most adequate technical and interpersonal skills for their requalification in new technologies. With the application of this method, a competency model is created for the target job, candidates are evaluated, and gaps are identified. In case of the feasibility of requalifying the candidate, a training plan is developed to acquire new technological skills