The impact of reneging in processor sharing queues

We investigate an overloaded processor sharing queue with renewal arrivals and generally distributed service times. Impatient customers may abandon the queue, or renege, before completing service. The random time representing a customer’s patience has a general distribution and may be dependent on his initial service time requirement. We propose a scaling procedure that gives rise to a fluid model, with nontrivial yet tractable steady state behavior. This fluid model captures many essential features of the underlying stochastic model, and we use it to analyze the impact of impatience in processor sharing queues. We show that this impact can be substantial compared with FCFS, and we propose a simple admission control policy to overcome these negative impacts

Fluid Limits for Processor Sharing Queues with Impatience

We investigate a processor sharing queue with renewal arrivals and generally distributed service times. Impatient jobs may abandon the queue, or renege, before completing service. The corresponding stochastic processes are represented by measure valued Markov processes on R^2_+. A scaling procedure that gives rise to a fluid model with a nontrivial, yet tractable steady state behavior, is presented. This fluid model model captures many essential features of the underlying stochastic model, and it is used to analyze the impact of impatience in processor sharing queues