Models of motivation in software engineering

Motivation in software engineering is recognized as a key success factor for software projects, but although there are many papers written about motivation in software engineering, the field lacks a comprehensive overview of the area. In particular, several models of motivation have been proposed, but they either rely heavily on one particular model (the job characteristics model), or are quite disparate and difficult to combine. Using the results from our previous systematic literature review (SLR), we constructed a new model of motivation in software engineering. We then compared this new model with existing models and refined it based on this comparison. This paper summarises the SLR results, presents the important existing models found in the literature and explains the development of our new model of motivation in software engineering

Women Working in the IT Industry: Challenges for the New Millennium

Despite increased female participation in the workforce, including some non traditional areas such as law and medicine, female participation in the Information Technology (IT) industry is declining. A longitudinal study (WinIT) commenced in 1995 has explored Australian student’s and working women’s perceptions and experiences, and the factors which have influenced them to enter and persist in the IT field. This paper reviews recent research and describes the latest results from the authors' study of professional women in the Australian IT industry, focusing on the contradictions in the way that women represent their experiences. These contradictions indicate that polarised views of gender in the IT workforce are being undermined, but also that IT personnel have difficulty reconciling their personal and work lives and coping with the rapid rate of change in the industry. The implications for human resources management in the volatile IT industry as well as some possible solutions to the problem are also discussed

Organizational justice, role stressors job satisfaction and turnover intention among IT professions in Thailand's ICT industry

Although turnover intention has been studied widely in Western countries, such studies are still small in number in Asia countries like Thailand. The aims of this quantitative research were: to empirically determine the significant predictors of organizational justice (distributive justice and procedural justice) and role stressors (role ambiguity, role conflict, work-overload and work-family conflict); to examine the mediating effect of job satisfaction on the relationship between predictors and turnover intention, and to investigate the applicability of the Social Exchange Theory (SET) in explaining turnover intention in Thailand. A survey was conducted among 342 IT professionals in 21 ICT organizations located in Thailand‟s ICT industry‟s four sub-sector (Computer Hardware, Computer Software, Technology Information (IT) Services and Communication). Data were analyzed using the Structural Equation Modeling (SEM). Out of the 13 hypotheses regarding turnover intention, seven had significant direct effects (distributive justice, procedural justice, role ambiguity, role conflict, work-overload to job satisfaction; job satisfaction to turnover intention). The finding of this study revealed that there is a positive significant relationship between distributive justice and procedural justice with job satisfaction. This study also revealed that there is a negative significant relationship between role ambiguity, role conflict, work-overload and work-family conflict with job satisfaction. This study found a statistically negative significant relationship between job satisfaction and turnover intention. The study also found that job satisfaction was a full mediator of the relationship between distributive justice, procedural justice, role conflict and work-family conflict with turnover intention. Finally, job satisfaction partially mediated the relationship of role ambiguity and work-family conflict with turnover intention. The present study also highlighted the implications of the study, future research work as well as its limitations

Career orientations and turnover intentions of information systems professionals in South Africa

Bibliography: leaves 93-103.Managing Information Systems (IS) personnel has frequently been cited as a major challenge for organisations, particularly with respect to reducing and controlling the high rate of turnover that IS personnel have historically displayed. In the past, with demand for qualified IS personnel outstripping supply, alternative job openings were plentiful and organisations found it difficult to attract and retain sufficient staff. However, the last few years have seen significant cutbacks in IS spending, resulting in declining growth rates and a reduced demand for IS personnel. Although the South African IS job market does not appear to be as severely affected as in other parts of the world, and there are still pockets of high demand worldwide, it seems unlikely that the IS industry will return to its former glory in the foreseeable future. Despite these stringent market conditions, organisations continue to be plagued with high, and even more surprisingly, increasing turnover rates. This trend is particularly perturbing for organisations that are highly dependent on IS because of its negative implications. Employee turnover is costly and disrupting, often leading to delays in project completion, there is a loss of valuable expertise and productivity of the IS department is reduced. Although, this research project only considered IS personnel turnover at the individual level, there are many other factors related to the work and external environments that are believed to affect IS personnel turnover in South Africa. However, these factors which include organisational structure, perceived job market and government policy, are very difficult to measure and are often beyond the control of organisations endeavouring to reduce and control turnover; and as such were not explicitly studied

Why are Women Underrepresented in IT? The Role of Implicit and Explicit Gender Identity

This study demonstrates that gender identity is an important factor affecting female university students’ decisions to major in IT and join the IT profession. It introduces the concept of implicit gender identity, defined as the degree to which people unconsciously, automatically, and uncontrollably associate themselves with their biological sex. Data were obtained from 185 students by means of a survey and the Implicit Association Test. The findings reveal that gender identity plays different roles between men and women in its influence on IT major and career choices. Implicit gender identity is a strong predictor of IT major and career choices for women but not for men. Explicit gender identity influences IT career choice only for women. Males’ and females’ IT major and career choices are influenced by normative pressures to the same degree. This study shows that gender identity can be a reason driving women away from the IT field

Minding the IS Soft Skills Gap: Evidence of Discourse Convergence and Organizational Field Structure

IS continually struggles with the ‘gap’ between academic preparation and industry needs. To close this gap, we need to better understand its causes. Recent IS research suggests that gaps may arise when issues receive attention in only practitioner or academic discourses. Institutionalism suggests that gaps can be attributed to the structure of the organizational field. We conduct two studies to investigate these rival explanations. In Study 1 we analyze the practitioner and academic discourses on the need for soft skills in IS. In Study 2 we identify important actors in the IS field and the degree to which they are tightly coupled as evidenced by linkages in their discourses. We then present a process model of the identification, development and assessment of requisite IS skills. We conclude that convergence between academic and practitioner discourses alone cannot close the gap between preparation and industry needs in a loosely coupled organizational field

Girls from Low Socio-Economic Backgrounds: Factors Influencing their Interest in ICT Study and Career

The under-representation of women in information and communication technology (ICT) fields of study and occupations has attracted considerable attention of researchers in higher education. This paper discusses findings of a preliminary investigation aimed to investigate further study and career preferences of female students in one of Melbourne’s all-female secondary schools and determine factors that might influence their decisions. The investigation focused on female students from schools in the Western suburbs of Melbourne, Australia, home to families with low socio-economic status and students exposed to “educational disadvantage”

Understanding turnover intentions and behavior of Indian information systems professionals: A study of organizational justice, job satisfaction and social norms

Despite the phenomenal growth projected for the Indian information technology (IT) industry, one of the biggest challenges it faces is the high rate of turnover in offshore Indian-based supplier firms (Everest Research Group 2011). In this dissertation, we explored the following determinants of turnover intentions—social norms job attributes, job satisfaction, organizational alternatives, first order supervisory justice dimensions (distributive, procedural, interpersonal and informational justice) and second-order organizational justice measured by the first order justice dimensions. The research design was longitudinal to assess turnover behavior and its relationship with turnover intentions. Telephonic interviews were conducted with 75 Indian IS professionals based in India. Ten months later the respondents were contacted again to determine their actual turnover behavior. Data was quantitatively analyzed using PLS graph. Qualitative analysis using content analysis was also performed to gain deeper insights. Seven out of the 11 hypothesized relationships were supported. Three out of 4 dimensions of justice were found to be significantly and negatively related to turnover intentions- distributive, procedural and informational justice. Also, the second-order latent construct of overall organizational justice was found to be negatively related to turnover intentions. The hypothesized relationships between social norms and turnover intentions and between organizational alternatives and turnover intentions were not supported. Job attributes for tasks not involving client interaction (programming, testing and project management tasks) was found to be negatively related to job satisfaction. Finally, turnover intentions was found to positively relate to turnover behavior. We made important contributions to the literature of turnover by being one of the few studies actually measuring turnover behavior. Also, we addressed a gap in the literature of IS turnover of studying IS populations across different nations. We contributed to theory by testing a model of turnover that had new constructs not tested before, like overall organizational justice (second-order) and supervisory focused four first-order justice dimensions, and social norms. For future research, revised model of turnover relevant for Indian IS professionals is proposed-this involved adding new constructs like work life balance, stress, organizational satisfaction and removing constructs that did not find support in Indian contexts like organizational alternatives and social norms

Making the Case for a Business Intelligence Framework

This research is intended to develop evidence for whether or not large organizations should spend a large amount of time and resources on building Business Intelligence Frameworks by examining Project Manager’s perceptions of complex information systems. Project Managers in a large organization provide a cross functional reporting role that requires them to delve into information technology systems in complex ways when querying for simple metrics related to projects they manage. Using an online survey, this study found that project manager’s perceptions changed more positively towards IT systems performing automatic queries, web based queries, IT systems, and business intelligence system dashboards if they did not already have a business intelligence framework in place, and if they were less experienced. More experienced project managers had lower perceptions of current IT systems, automatic queries, web-based queries, and dashboards. There is evidence to suggest that business intelligence frameworks will be positively perceived for project managers with lower experience, and where these systems have not already been introduced