Knowledge aggregation in people recommender systems : matching skills to tasks

People recommender systems (PRS) are a special type of RS. They are often adopted to identify people capable of performing a task. Recommending people poses several challenges not exhibited in traditional RS. Elements such as availability, overload, unresponsiveness, and bad recommendations can have adverse effects. This thesis explores how people’s preferences can be elicited for single-event matchmaking under uncertainty and how to align them with appropriate tasks. Different methodologies are introduced to profile people, each based on the nature of the information from which it was obtained. These methodologies are developed into three use cases to illustrate the challenges of PRS and the steps taken to address them. Each one emphasizes the priorities of the matching process and the constraints under which these recommendations are made. First, multi-criteria profiles are derived completely from heterogeneous sources in an implicit manner characterizing users from multiple perspectives and multi-dimensional points-of-view without influence from the user. The profiles are introduced to the conference reviewer assignment problem. Attention is given to distribute people across items in order reduce potential overloading of a person, and neglect or rejection of a task. Second, people’s areas of interest are inferred from their resumes and expressed in terms of their uncertainty avoiding explicit elicitation from an individual or outsider. The profile is applied to a personnel selection problem where emphasis is placed on the preferences of the candidate leading to an asymmetric matching process. Third, profiles are created by integrating implicit information and explicitly stated attributes. A model is developed to classify citizens according to their lifestyles which maintains the original information in the data set throughout the cluster formation. These use cases serve as pilot tests for generalization to real-life implementations. Areas for future application are discussed from new perspectives.Els sistemes de recomanació de persones (PRS) són un tipus especial de sistemes recomanadors (RS). Sovint s’utilitzen per identificar persones per a realitzar una tasca. La recomanació de persones comporta diversos reptes no exposats en la RS tradicional. Elements com la disponibilitat, la sobrecàrrega, la falta de resposta i les recomanacions incorrectes poden tenir efectes adversos. En aquesta tesi s'explora com es poden obtenir les preferències dels usuaris per a la definició d'assignacions sota incertesa i com aquestes assignacions es poden alinear amb tasques definides. S'introdueixen diferents metodologies per definir el perfil d’usuaris, cadascun en funció de la naturalesa de la informació necessària. Aquestes metodologies es desenvolupen i s’apliquen en tres casos d’ús per il·lustrar els reptes dels PRS i els passos realitzats per abordar-los. Cadascun destaca les prioritats del procés, l’encaix de les recomanacions i les seves limitacions. En el primer cas, els perfils es deriven de variables heterogènies de manera implícita per tal de caracteritzar als usuaris des de múltiples perspectives i punts de vista multidimensionals sense la influència explícita de l’usuari. Això s’aplica al problema d'assignació d’avaluadors per a articles de conferències. Es presta especial atenció al fet de distribuir els avaluadors entre articles per tal de reduir la sobrecàrrega potencial d'una persona i el neguit o el rebuig a la tasca. En el segon cas, les àrees d’interès per a caracteritzar les persones es dedueixen dels seus currículums i s’expressen en termes d’incertesa evitant que els interessos es demanin explícitament a les persones. El sistema s'aplica a un problema de selecció de personal on es posa èmfasi en les preferències del candidat que condueixen a un procés d’encaix asimètric. En el tercer cas, els perfils dels usuaris es defineixen integrant informació implícita i atributs indicats explícitament. Es desenvolupa un model per classificar els ciutadans segons els seus estils de vida que manté la informació original del conjunt de dades del clúster al que ell pertany. Finalment, s’analitzen aquests casos com a proves pilot per generalitzar implementacions en futurs casos reals. Es discuteixen les àrees d'aplicació futures i noves perspectives.Postprint (published version

Architecture value mapping: using fuzzy cognitive maps as a reasoning mechanism for multi-criteria conceptual design evaluation

The conceptual design phase is the most critical phase in the systems engineering life cycle. The design concept chosen during this phase determines the structure and behavior of the system, and consequently, its ability to fulfill its intended function. A good conceptual design is the first step in the development of a successful artifact. However, decision-making during conceptual design is inherently challenging and often unreliable. The conceptual design phase is marked by an ambiguous and imprecise set of requirements, and ill-defined system boundaries. A lack of usable data for design evaluation makes the problem worse. In order to assess a system accurately, it is necessary to capture the relationships between its physical attributes and the stakeholders\u27 value objectives. This research presents a novel conceptual architecture evaluation approach that utilizes attribute-value networks, designated as \u27Architecture Value Maps\u27, to replicate the decision makers\u27 cogitative processes. Ambiguity in the system\u27s overall objectives is reduced hierarchically to reveal a network of criteria that range from the abstract value measures to the design-specific performance measures. A symbolic representation scheme, the 2-Tuple Linguistic Representation is used to integrate different types of information into a common computational format, and Fuzzy Cognitive Maps are utilized as the reasoning engine to quantitatively evaluate potential design concepts. A Linguistic Ordered Weighted Average aggregation operator is used to rank the final alternatives based on the decision makers\u27 risk preferences. The proposed methodology provides systems architects with the capability to exploit the interrelationships between a system\u27s design attributes and the value that stakeholders associate with these attributes, in order to design robust, flexible, and affordable systems --Abstract, page iii

Sistema multiagente para modelar procesos de consenso en toma de decisión en grupo a gran escala usando técnicas de soft computing

[ES]La presente Tesis se centra en el campo de los Procesos de Alcance de Consenso en Toma de Decisión en Grupo. En la literatura se han propuesto diversos modelos y enfoques para dar soporte a dichos procesos en problemas de toma de decisión en grupo reales, los cuales normalmente se han centrado en pequeños grupos de expertos. Sin embargo, dichos modelos presentan algunas dificultades:::;. y limitaciones para la gestión de grandes grupos. Dado que los problemas de toma de decisión en grupo a gran escala, en los que participa un elevado número de expertos, están cobrando una relevancia cada vez mayor en múltiples entornos tecnológicos, en esta investigación se propone un Sistema Multiagente basado en técnicas de soft computing, capaz de dar soporte en procesos de negociación semisupervisados, para alcanzar el consenso en problemas reales en los que participa un elevado número de expertos.[EN]This thesis focuses on the field of Consensus Reaching Processes within Group Decision Making. Several models and approaches have been proposed in the literature to support such processes in reallife group decision making problems, which have normally focused on small groups of experts. However, such models present some difficulties and limitations for the management of large groups. Due to the fact that large-scale group decision making problems, in which a large number of experts participate, are attaining an increasing relevance in multiple technological environments, this research proposes a multiagent system based on soft computing techniques, capable of giving support to semi-supervised negotiation processes in order to reach consensus in real-life problems in which a large number of experts take partoTesis Univ. Jaén. Departamento de Informática, leída el 25 de febrero de 201