HUMAN-AI COLLABORATION IN ORGANISATIONS: A LITERATURE REVIEW ON ENABLING VALUE CREATION

The augmentation of human intellect and capability with artificial intelligence is integral to the advancement of next generation human-machine collaboration technologies designed to drive performance improvement and innovation. Yet we have limited understanding of how organisations can translate this potential into creating sustainable business value. We conduct an in-depth literature review of interdisciplinary research on the challenges and opportunities in organisational adoption of human-AI collaboration for value creation. We identify five positions central to how organisations can integrate and align the socio-technical challenges of augmented collaboration, namely strategic positioning, human engagement, organisational evolution, technology development and intelligence building. We synthesise the findings by means of an integrated model that focuses organisations on building the requisite internal microfoundations for the systematic management of augmented systems

COIN@AAMAS2015

COIN@AAMAS2015 is the nineteenth edition of the series and the fourteen papers included in these proceedings demonstrate the vitality of the community and will provide the grounds for a solid workshop program and what we expect will be a most enjoyable and enriching debate.Peer reviewe

Positive and Negative Expectations and the Deontic Nature of Social Conventions, ICAIL 2003

The general goal of the paper is to show the normative/deontic nature of conventions. Conventions are traditionally defined as regularity of behavior based on expectations evolved to solve coordination problems [14]. The thesis we defend is that the cognitive attitude of expectations is not only characterized by an anticipatory representation (belief) of a future state of affairs but is coupled with a motivational component (a goal on this state). The possible convergence between beliefs and corresponding goals allows the identification of positive and negative expectations. We argue that in positive expectations (differently from the negative ones) lies implicitly an influencing act aimed at prescribing that the expected event will be realized. We consider conventions as analyzed in Game Theory as regularity of behavior based on positive expectations. These conventions entail the deontic component of prescription. Each agent prescribes (and is subject to prescription) conformity to the convention to the others (prescription to do). This is a possible route to the spontaneous emergence of Social Norms. However we hypothesize, differently, that negative expectations too can sustain conventions. Even “bad habits ” share a deontic component but is characterized by the socio-cognitive structure of permission (entitlement to do). We argue that with this analysis is possible to explain the self-organizing and stabilizing effect of conventions that create an equilibrium noxious for all the participants and individually more costly than the individual benefit