It Takes a Village to Manage the 21st Century Reference Department

Reference services at Oregon State University\u27s Valley Library have undergone several reorganizations in response to institutional changes, shifting service needs and patron demands. Part of this history includes training for and functioning in team-based management. We have now evolved to a management model that utilizes workgroups and an advisory and coordinating council to assist in running the department. We find this model provides flexibility, sharing of the workload and professional development opportunities, all of which are essential in today\u27s tumultuous reference environment. We will describe the functioning, potential hazards and multiple advantages of this model

Innovate Magazine / Annual Review 2009-2010

https://scholarworks.sjsu.edu/innovate/1002/thumbnail.jp

Special Libraries, January 1949

Volume 40, Issue 1https://scholarworks.sjsu.edu/sla_sl_1949/1000/thumbnail.jp

Complete LibTech 2013 Print Program

PDF of the complete print program from the 2013 Library Technology Conferenc

Innovate Magazine / Annual Review 2008-2009

https://scholarworks.sjsu.edu/innovate/1003/thumbnail.jp

Special Libraries, December 1959

Volume 50, Issue 10https://scholarworks.sjsu.edu/sla_sl_1959/1009/thumbnail.jp

Special Libraries, July-August 1961

Volume 52, Issue 6https://scholarworks.sjsu.edu/sla_sl_1961/1005/thumbnail.jp

Special Libraries, February 1957

Volume 48, Issue 2https://scholarworks.sjsu.edu/sla_sl_1957/1001/thumbnail.jp

Special Libraries, March 1955

Volume 46, Issue 3https://scholarworks.sjsu.edu/sla_sl_1955/1002/thumbnail.jp