Comprehensive Review of Opinion Summarization

The abundance of opinions on the web has kindled the study of opinion summarization over the last few years. People have introduced various techniques and paradigms to solving this special task. This survey attempts to systematically investigate the different techniques and approaches used in opinion summarization. We provide a multi-perspective classification of the approaches used and highlight some of the key weaknesses of these approaches. This survey also covers evaluation techniques and data sets used in studying the opinion summarization problem. Finally, we provide insights into some of the challenges that are left to be addressed as this will help set the trend for future research in this area.unpublishednot peer reviewe

A Novel ILP Framework for Summarizing Content with High Lexical Variety

Summarizing content contributed by individuals can be challenging, because people make different lexical choices even when describing the same events. However, there remains a significant need to summarize such content. Examples include the student responses to post-class reflective questions, product reviews, and news articles published by different news agencies related to the same events. High lexical diversity of these documents hinders the system's ability to effectively identify salient content and reduce summary redundancy. In this paper, we overcome this issue by introducing an integer linear programming-based summarization framework. It incorporates a low-rank approximation to the sentence-word co-occurrence matrix to intrinsically group semantically-similar lexical items. We conduct extensive experiments on datasets of student responses, product reviews, and news documents. Our approach compares favorably to a number of extractive baselines as well as a neural abstractive summarization system. The paper finally sheds light on when and why the proposed framework is effective at summarizing content with high lexical variety.Comment: Accepted for publication in the journal of Natural Language Engineering, 201

Self-Supervised and Controlled Multi-Document Opinion Summarization

We address the problem of unsupervised abstractive summarization of collections of user generated reviews with self-supervision and control. We propose a self-supervised setup that considers an individual document as a target summary for a set of similar documents. This setting makes training simpler than previous approaches by relying only on standard log-likelihood loss. We address the problem of hallucinations through the use of control codes, to steer the generation towards more coherent and relevant summaries.Finally, we extend the Transformer architecture to allow for multiple reviews as input. Our benchmarks on two datasets against graph-based and recent neural abstractive unsupervised models show that our proposed method generates summaries with a superior quality and relevance.This is confirmed in our human evaluation which focuses explicitly on the faithfulness of generated summaries We also provide an ablation study, which shows the importance of the control setup in controlling hallucinations and achieve high sentiment and topic alignment of the summaries with the input reviews.Comment: 18 pages including 5 pages appendi