Marketing Your Knowledge: A Report to Philanthropy's R&D Organizations

Examines obstacles to the sharing of knowledge among philanthropic organizations. Identifies ten effective approaches that foster communication and knowledge sharing

Harvesting Knowledge

{Excerpt} If 80% of knowledge is unwritten and largely unspoken, we first need to elicit that before we can articulate, share, and make wider use of it. Knowledge harvesting is one way to drawout and package tacit knowledge to help others adapt, personalize, and apply it; build organizational capacity; and preserve institutional memory. The so-called know-do gap is one outcome of poor knowledge translation and organizational forgetting. In decreasing order of incidence, that is commonly attributed to (i) shortage of resources, e.g., skills, time, and finance, (ii) lack of buy in at all levels within and across organizations, and (iii) information overload. Shortage of resources affects policymakers, researchers, and practitioners equally. In the 21st century, intra-organizational flows of knowledge have become as important as the resource itself. And so, managing both stocks and flows has become an imperative rather than an alternative for most organizations. Knowledge harvesting is a means to draw out, express, and package tacit knowledge to help others adapt, personalize, and apply it; build organizational capacity; and preserve institutional memory. In addition to context and complexity, the concepts that relate to it are tacit knowledge stocks, tacit knowledge flows, and enablers and inhibitors of tacit knowledge work

Performance measurement procedures that support innovativeness rather than hamper it

This paper addresses the contemporary challenges in increasing firm-level innovativeness and developing appropriate performance metrics. The authors discuss these challenges and provide a literature review on the innovation enhancing factors in service industries. They subsequently study the case of a multinational telecom company that tries to renew its innovative capabilities after a restructuring. An interpretative approach, based on employee focus group interviews and an extensive management workshop, is taken to co-develop context specific factors that enhance innovativeness. These factors include, amongst others, personal recognition and acknowledgement for an innovative achievement, available time, customer intimacy, and a clear innovation strategy. The identified factors will be used in a follow-up research aimed to develop performance measurement procedures that support the company to develop and exploit its innovative capabilities

Impact assessment of food policy research a stocktaking workshop: synthesis report

"This stocktaking workshop provided an opportunity for several groups with active interest in impact assessment relating to agricultural policy research to share experiences and views about what constitutes good practice in this field. The sponsoring organizations have had a long-standing concern for the relevance and effectiveness of agricultural and food policy research in general and at IFPRI in particular. That concern has been addressed in past meetings and the time seemed right for a further stocktaking. The focus of this 2004 meeting was on impact assessment experience at IFPRI. IFPRI has, since the mid-1990s, carried out a variety of activities aimed at assessing the impact of its policy research, capacity strengthening, and policy communications programs. The workshop brought together practitioners of such impact assessment work, users of such information, as well as researchers whose activities have been the subject of impact assessment. The cogency and necessity of such impact accounting work was reaffirmed in general terms. There was constructively critical commentary on the merits of particular approaches and instruments, such as narrative recordings and more quantitative methods of attempting to measure effects of research investments. The perennial issue of challenging counterfactuals was necessarily addressed, and the practicality of experimental and quasi-experimental methods considered. The need for consistency of assessment approaches between ex post studies (which have been the bulk of IFPRI's experience to date) and ex ante assessment efforts that represent an increasing share of the assessment portfolio was also discussed. There has long been a commitment to work towards a strong impact-orientation “culture” within IFPRI; the workshop concluded that, while there has been progress in working toward mainstreaming such a culture, there is still far to go, and efforts must continue in this direction." from Author's AbstractImpact assessment, Agricultural policy, Food policy Research, Capacity strengthening, Research methods,

Knowledge Transfer Needs and Methods

INE/AUTC 12.3

Project knowledge into project practice: generational issues in the knowledge management process

This paper considers Learning and Knowledge Transfer within the project domain. Knowledge can be a tenuous and elusive concept, and is challenging to transfer within organizations and projects. This challenge is compounded when we consider generational differences in the project and the workplace. This paper looks at learning, and the transfer of that generated knowledge. A number of tools and frameworks have been considered, together with accumulated extant literature. These issues have been deliberated through the lens of different generational types, focusing on the issues and differences in knowledge engagement and absorption between Baby Boomers, Generation X, and Generation Y/Millennials. Generation Z/Centennials have also been included where appropriate. This is a significant issue in modern project and organizational structures. Some recommendations are offered to assist in effective knowledge transfer across generational types.Accepted manuscrip

Learning Lessons with Knowledge Audits

{Excerpt} Knowledge from evaluations will not be used effectively if the specific organizational context, knowledge, and relationships of evaluation agencies, and the external environment they face, are not dealt with in an integrated and coherent manner. Knowledge management can shed light on this and related initiatives can catalyze and facilitate identification, creation, storage, sharing, and use of lessons. Most development agencies have committed to become learning organizations. But the use of evaluation for learning may be less important than that of other inputs, such as self evaluation and training, and evaluation results may only marginally support policy, strategy, and operational changes. In 2006, the Independent Evaluation Department in the Asian Development Bank determined to apply knowledge management to lesson learning. In 2007, it formulated a strategic framework to improve the organizational culture, management system, business processes, information technology solutions, community of practice, and external relations and networking for that. These Knowledge Solutions explain the strategic framework. They also describe the knowledge audit methodology developed to tie in with the department’s audiences. The online, questionnaire-based survey of perceptions conducted as a first exercise that year provided ready and multiple entry points against which the department can take measures to that intent, as well as a comprehensive baseline assessment against which to judge progress. Fundamentally, these Knowledge Solutions contend that evaluation agencies should move from “make-and-sell,” at the simplest level, to “sense-and-respond” in ways that are increasingly satisfying to stakeholders. Knowledge from evaluations will not be used effectively if the specific organizational context, knowledge, and relationships of evaluation agencies, and the external environment they face, are not dealt with in an integrated and coherent manner. Knowledge management can shed light on possible operating frameworks for this and knowledge management initiatives can be applied to catalyze and facilitate identification, creation, storage, sharing, and use of lessons. That would be knowledge utilization indeed

Grand Challenges of Traceability: The Next Ten Years

In 2007, the software and systems traceability community met at the first Natural Bridge symposium on the Grand Challenges of Traceability to establish and address research goals for achieving effective, trustworthy, and ubiquitous traceability. Ten years later, in 2017, the community came together to evaluate a decade of progress towards achieving these goals. These proceedings document some of that progress. They include a series of short position papers, representing current work in the community organized across four process axes of traceability practice. The sessions covered topics from Trace Strategizing, Trace Link Creation and Evolution, Trace Link Usage, real-world applications of Traceability, and Traceability Datasets and benchmarks. Two breakout groups focused on the importance of creating and sharing traceability datasets within the research community, and discussed challenges related to the adoption of tracing techniques in industrial practice. Members of the research community are engaged in many active, ongoing, and impactful research projects. Our hope is that ten years from now we will be able to look back at a productive decade of research and claim that we have achieved the overarching Grand Challenge of Traceability, which seeks for traceability to be always present, built into the engineering process, and for it to have "effectively disappeared without a trace". We hope that others will see the potential that traceability has for empowering software and systems engineers to develop higher-quality products at increasing levels of complexity and scale, and that they will join the active community of Software and Systems traceability researchers as we move forward into the next decade of research

Grand Challenges of Traceability: The Next Ten Years

In 2007, the software and systems traceability community met at the first Natural Bridge symposium on the Grand Challenges of Traceability to establish and address research goals for achieving effective, trustworthy, and ubiquitous traceability. Ten years later, in 2017, the community came together to evaluate a decade of progress towards achieving these goals. These proceedings document some of that progress. They include a series of short position papers, representing current work in the community organized across four process axes of traceability practice. The sessions covered topics from Trace Strategizing, Trace Link Creation and Evolution, Trace Link Usage, real-world applications of Traceability, and Traceability Datasets and benchmarks. Two breakout groups focused on the importance of creating and sharing traceability datasets within the research community, and discussed challenges related to the adoption of tracing techniques in industrial practice. Members of the research community are engaged in many active, ongoing, and impactful research projects. Our hope is that ten years from now we will be able to look back at a productive decade of research and claim that we have achieved the overarching Grand Challenge of Traceability, which seeks for traceability to be always present, built into the engineering process, and for it to have "effectively disappeared without a trace". We hope that others will see the potential that traceability has for empowering software and systems engineers to develop higher-quality products at increasing levels of complexity and scale, and that they will join the active community of Software and Systems traceability researchers as we move forward into the next decade of research

The knowledge management kaleidoscope: Keeping stakeholders and their expectations in focus

information systems field. Over many years the roots and foundations of the definition of knowledge and its constructs have upheld the view that knowledge is an amorphous entity to be harnessed in its abundance. This developmental paper argues that knowledge is context sensitive and reliant upon an inter-relationship between stakeholders, their expectations, and associated organisational cultural factors which are modified by the lens of organisational context. By using the systems dynamics concept of the Eroding Goals systems archetype, a conceptual model- the Knowledge Management Kaleidoscope - is developed to explain and describe these components as an alternative model of identifying knowledge