THE USE OF MOBILE TECHNOLOGY IN PROFESSIONAL PLANNING AND LOCAL GOVERNMENT PRACTICE

As advances in web and mobile technologies have rapidly changed the world of businesses, they have also begun to fundamentally change the way local governments understand and interact with their communities. In an effort to evaluate the use of online and mobile technology for government work, this thesis examines the use of mobile technology as a vehicle for local government practice, specifically looking at the field of urban planning. These opportunities have been broadened with the introduction of Internet-enabled mobile devices, as location-based information is used to increase awareness of user activity, movements and behaviors in real-time conditions and specific contexts (Kwak et al., 2010). This paper (1) explores how mobile technology is currently influencing planning practices, (2) defines a taxonomy for current mobile applications, and (3) hypothesizes how these technologies will influence the future of the planning profession. Findings from a survey of local planning agencies about their interactions with web and mobile technologies demonstrate that although many planners own a smartphone or tablet and are aware of existing mobile potential, they are not entirely dependent on those devices for work purposes. Currently, many planners take advantage of basic productivity software (email, word processing, search engines, online forms, etc.), but do not utilize planning specific mobile applications to support their work. Despite pressure from citizens, elected officials, and younger staff members to integrate more interactive technologies in planning work, there are often numerous barriers to implementing mobile technologies, especially for agencies in smaller jurisdictions

Mobile, Collaborative Situated Knowledge Creation for Urban Planning

Geo-collaboration is an emerging research area in computer sciences studying the way spatial, geographically referenced information and communication technologies can support collaborative activities. Scenarios in which information associated to its physical location are of paramount importance are often referred as Situated Knowledge Creation scenarios. To date there are few computer systems supporting knowledge creation that explicitly incorporate physical context as part of the knowledge being managed in mobile face-to-face scenarios. This work presents a collaborative software application supporting visually-geo-referenced knowledge creation in mobile working scenarios while the users are interacting face-to-face. The system allows to manage data information associated to specific physical locations for knowledge creation processes in the field, such as urban planning, identifying specific physical locations, territorial management, <em>etc.</em>; using Tablet-PCs and GPS in order to geo-reference data and information. It presents a model for developing mobile applications supporting situated knowledge creation in the field, introducing the requirements for such an application and the functionalities it should have in order to fulfill them. The paper also presents the results of utility and usability evaluations