Value creation through HR shared services: towards a conceptual framework

Purpose – The purpose of this paper is to derive a measure for the performance of human resource shared service providers (HR SSPs) and then to develop a theoretical framework that conceptualises their performance.\ud \ud Design/methodology/approach – This conceptual paper starts from the HR shared services argument and integrates this with the knowledge-based view of the firm and the concept of intellectual capital.\ud \ud Findings – We recommend measuring HR SSP performance as HR value, referring to the ratio between use value and exchange value, that together reflect both transactional and transformational HR value. We argue that transactional HR value directly flows from the organisational capital in HR SSPs, whereas human and social capitals enable them to leverage their organisational capital for HR value creation. We argue that the human capital of HR SSPs has a direct effect on transformational HR value creation, while their social and organisational capitals positively moderate this relationship.\ud \ud Originality/value – The suggested measure paves the way for operationalising and measuring the performance of HR shared services providers. This paper offers testable propositions for the relationships between intellectual capital and the performance of HR shared service providers. These contributions could assist future research to move beyond the descriptive nature that characterises the existing literature

The relative value of recall and recognition techniques for measuring precise knowledge of word meaning nouns, verbs, adjectives

Thesis (Ed.D.)--Boston University. This item was digitized by the Internet Archive

Measurement and management of intellectual capital

Modern companies work in the conditions of so called New economy, where the knowledge becomes the basic economic resource. Traditional resources as land, capital and labour are determined by diminishing returns; knowledge instead is connected with increasing returns. Knowledge that can be used in the company for creating value represents the intellectual capital. By measuring intellectual capital, company can manage it. This paper shows concise overview of used methods for measuring intellectual capital. Authors measured intellectual capital in four companies in Croatia using Calculated Intangible Value (CIV) as a method. Results of measuring intellectual capital are complemented with traditional financial ratios. However, intellectual capital statement gives real outlook in competitive advantage of certain company. Every modern company should measure its intellectual capital value and report it as a supplement to traditional balance sheets

Towards the estimation of the economic value of the outputs of Scottish Higher Education Institutions: an overview of the content of the main report

This is an overview and discussion of the key issues and findings from the project 'Towards the estimation of the economic value of the outputs of Scottish HEIs', which was undertaken in Spring 2005 by Ursula Kelly, Iain McNicoll and Donald McLellan for the Scottish Higher Education Funding Council (SHEFC) and Universities Scotland (US) Knowledge Transfer Taskforce. The project aimed to assess the feasibility of developing an economically meaningful approach to measuring the outputs of Scottish higher education institutions in monetary terms. The project was essentially a three month scoping study to determine: how far an economically valid approach could be developed to cover all of the work of Scottish higher education institutions; whether it would be feasible in practice for the approach to be used for a full-scale assessment of the economic value of the outputs of Scottish HEIs; and whether such a full-scale assessment would yield additional insights to assist the SHEFC in resource allocation issues, particularly in relation to knowledge transfer

How to Measure Intellectual Capital?

Converting knowledge or intellectual capital into long-term business value is, in practice, a far more difficult process than in theory. While developing and implementing knowledge or intellectual capital philosophy’s in management processes, companies experience difficulties in measuring the contribution of their intangibles to business results and, what is more critical, companies fail in their efforts to reproduce the conditions and the processes that have unlocked the value creation potential of their intangibles. The challenge for corporations in the coming years is to identify all the elements of their value creation cycle (their strategically important tangible and intangible resources) and how these must flow, interact and contribute to sustain the organic development of the organization and significantly enhance its value creation capabilities. Without a method and instruments to identify the inter-relationships and the conversion process between intangible assets – knowledge, competencies, partnerships – and all the situations and contexts to which they add value, performance measurement systems will not be able to reveal the true performance of a company or reveal the patterns of value creation. The concepts and methods that we will describe in this paper propose a critical and practical point in designing and implementing a performance measurement of intellectual capital.intellectual capital,intangible active,performance measurement system.

Measuring Knowledge for Visual Basic's Student

Knowledge is so valuable and that's why it is significant to find a measurement in measuring the knowledge, so the value of knowledge been gain can be amounted and easy to describe. As much research been done in measuring knowledge field, especially the organization knowledge, this project objective is to find out student knowledge performance and activities through a forum in order to find what characteristics required in creating technique of measuring student knowledge for Visual Basic's student. In completing this project, the methodology that been used is quite similar to a Waterfall Model, but some part have been changes to suit the timeline and information been gather. The findings from this studyhighlight an appropriate metrics used to get result in measuring student knowledge in Visual Basic by using Brand Equity and Probability as indicators in measuring. The final result in this measuring technique is valued between 0 until 1

Creating Social Value within the Delivery of Construction Projects

The purpose of this paper is to present the current knowledge surrounding social value and show how lean approach supports social value realisation in the delivery of construction projects. A critical literature review was adopted, to gather the current knowledge surrounding social value from mainstream management sciences, construction management and lean literature. A total of 70 studies were critically reviewed. The study reveals that the separation theory propagated by Friedman, (1962), tends to separate social value from economic value, thus making organisations care less about delivering social value. The study found that there is still no clear or single criterion for measuring social value delivered and there is a dearth of scholarly publications on social value especially in construction management literature. The investigation shows that lean production approach has the potentials to enable construction organisations to conceptualise the community and the physical environment where they operate as customers, which contributes to the delivery of social value objectives in construction projects. This study conceptualises the community and the physical environment around where the construction project is executed as customers using lean production approach and shows that the Transformation, Flow & Value view support smooth workflow which enhances the achievement of social value objectives. This creates a new insight into how social value can be realised in construction project delivery. This study extends the on-going debate around the need for social value in construction project delivery and contributes to construction management and lean construction literature on social value. Future studies could build on this to obtain empirical data and develop an approach/method that would support the evidencing of social value delivery in construction projects

Measuring the Performance of Corporate Knowledge Management Systems

Whereas knowledge management systems (KMS) continues to gain popularity as a corporate most advanced information systems, the acceptance of standardized KMS assessment approaches has logged. Developing metrics to assess a corporate KMS is inherently problematic due to the intangible nature of knowledge-based resources, and for the fact that measurement is a precursor to improvement. This is true for knowledge management capabilities of an organization. Nonetheless, assessment is of vital importance for valuation purposes as well as to help managers determine whether particular KMS are effective working. The main focus of this paper is to explain the value of knowledge management and provide a general overview of measurement approaches. Finally, developing an improved measurement system for corporate KMS is considered the key to the competitive success of the organization.Corporate Knowledge, Knowledge Management Systems, Measuring the Performance

Supersymmetric particle mass measurement with the boost-corrected contransverse mass

A modification to the contransverse mass (MCT) technique for measuring the masses of pair-produced semi-invisibly decaying heavy particles is proposed in which MCT is corrected for non-zero boosts of the centre-of-momentum (CoM) frame of the heavy states in the laboratory transverse plane. Lack of knowledge of the mass of the CoM frame prevents exact correction for this boost, however it is shown that a conservative correction can nevertheless be derived which always generates an MCT value which is less than or equal to the true value of MCT in the CoM frame. The new technique is demonstrated with case studies of mass measurement with fully leptonic ttbar events and with SUSY events possessing a similar final state.Comment: 33 pages, 33 .eps figures, JHEP3 styl