Empirical Methodology for Crowdsourcing Ground Truth

The process of gathering ground truth data through human annotation is a major bottleneck in the use of information extraction methods for populating the Semantic Web. Crowdsourcing-based approaches are gaining popularity in the attempt to solve the issues related to volume of data and lack of annotators. Typically these practices use inter-annotator agreement as a measure of quality. However, in many domains, such as event detection, there is ambiguity in the data, as well as a multitude of perspectives of the information examples. We present an empirically derived methodology for efficiently gathering of ground truth data in a diverse set of use cases covering a variety of domains and annotation tasks. Central to our approach is the use of CrowdTruth metrics that capture inter-annotator disagreement. We show that measuring disagreement is essential for acquiring a high quality ground truth. We achieve this by comparing the quality of the data aggregated with CrowdTruth metrics with majority vote, over a set of diverse crowdsourcing tasks: Medical Relation Extraction, Twitter Event Identification, News Event Extraction and Sound Interpretation. We also show that an increased number of crowd workers leads to growth and stabilization in the quality of annotations, going against the usual practice of employing a small number of annotators.Comment: in publication at the Semantic Web Journa

Capturing Ambiguity in Crowdsourcing Frame Disambiguation

FrameNet is a computational linguistics resource composed of semantic frames, high-level concepts that represent the meanings of words. In this paper, we present an approach to gather frame disambiguation annotations in sentences using a crowdsourcing approach with multiple workers per sentence to capture inter-annotator disagreement. We perform an experiment over a set of 433 sentences annotated with frames from the FrameNet corpus, and show that the aggregated crowd annotations achieve an F1 score greater than 0.67 as compared to expert linguists. We highlight cases where the crowd annotation was correct even though the expert is in disagreement, arguing for the need to have multiple annotators per sentence. Most importantly, we examine cases in which crowd workers could not agree, and demonstrate that these cases exhibit ambiguity, either in the sentence, frame, or the task itself, and argue that collapsing such cases to a single, discrete truth value (i.e. correct or incorrect) is inappropriate, creating arbitrary targets for machine learning.Comment: in publication at the sixth AAAI Conference on Human Computation and Crowdsourcing (HCOMP) 201

Crowdsourcing Argumentation Structures in Chinese Hotel Reviews

Argumentation mining aims at automatically extracting the premises-claim discourse structures in natural language texts. There is a great demand for argumentation corpora for customer reviews. However, due to the controversial nature of the argumentation annotation task, there exist very few large-scale argumentation corpora for customer reviews. In this work, we novelly use the crowdsourcing technique to collect argumentation annotations in Chinese hotel reviews. As the first Chinese argumentation dataset, our corpus includes 4814 argument component annotations and 411 argument relation annotations, and its annotations qualities are comparable to some widely used argumentation corpora in other languages.Comment: 6 pages,3 figures,This article has been submitted to "The 2017 IEEE International Conference on Systems, Man, and Cybernetics (SMC2017)

Bringing Structure into Summaries: Crowdsourcing a Benchmark Corpus of Concept Maps

Concept maps can be used to concisely represent important information and bring structure into large document collections. Therefore, we study a variant of multi-document summarization that produces summaries in the form of concept maps. However, suitable evaluation datasets for this task are currently missing. To close this gap, we present a newly created corpus of concept maps that summarize heterogeneous collections of web documents on educational topics. It was created using a novel crowdsourcing approach that allows us to efficiently determine important elements in large document collections. We release the corpus along with a baseline system and proposed evaluation protocol to enable further research on this variant of summarization.Comment: Published at EMNLP 201

A Glimpse Far into the Future: Understanding Long-term Crowd Worker Quality

Microtask crowdsourcing is increasingly critical to the creation of extremely large datasets. As a result, crowd workers spend weeks or months repeating the exact same tasks, making it necessary to understand their behavior over these long periods of time. We utilize three large, longitudinal datasets of nine million annotations collected from Amazon Mechanical Turk to examine claims that workers fatigue or satisfice over these long periods, producing lower quality work. We find that, contrary to these claims, workers are extremely stable in their quality over the entire period. To understand whether workers set their quality based on the task's requirements for acceptance, we then perform an experiment where we vary the required quality for a large crowdsourcing task. Workers did not adjust their quality based on the acceptance threshold: workers who were above the threshold continued working at their usual quality level, and workers below the threshold self-selected themselves out of the task. Capitalizing on this consistency, we demonstrate that it is possible to predict workers' long-term quality using just a glimpse of their quality on the first five tasks.Comment: 10 pages, 11 figures, accepted CSCW 201