Analisis Keselarasan Teknologi Informasi dan Bisnis Menggunakan Strategic Alignment Model Maturity (SAMM) di Universitas Flores Nusa Tenggara Timur

Proses penyelarasan membutuhkan banyak faktor pendukung, namun berdasarkan pengamatan awal di lapangan faktor-faktor pendukung tersebut kurang atau belum terlaksana secara keseluruhan dalam proses perencanaan dan pengerjaan proyek teknologi informasi. Penilaian hasil pengamatan terhadap keselarasan antara teknologi informasi dan bisnis di Universitas Flores didasarkan pada observasi awal dilapangan yang terindikasi bahwa teknologi yang ada belum berjalan selaras dengan strategi dan tujuan bisnis. Tujuan dilakukannya penelitian ini yakni untuk mengetahui faktor-faktor penghambat dan pendukung dalam meningkatkan kinerja teknologi yang memberikan pengaruh pada kualitas sistem yang mendukung tujuan bisnis. Penelitian ini merupakan penelitian kualitatif deskriptif dengan pendekatan metode studi kasus dan analisis data menggunakan metode Pattern Matching. Mengacu pada Strategic Alignment Model Maturity (SAMM) kerangka konseptual model pada penelitian ini memiliki 4 konstruk yakni Information Technology (IT), Business, Information Technology-Business Alignment (BITA), dan Information Technology Performance. Hasil penelitian menemukan bahwa konstruk performa/kinerja teknologi informasi belum optimal dan maksimal karena belum adanya keselarasan pada konstruk BITA. Selain itu, ditemukan juga bahwa Penelitian ini memberikan rekomendasi sebagai dasar acuan bagi manajemen puncak sisi TI dan sisi Bisnis dalam melakukan perencanaan dan pengerjaan proyek TI selanjutnya agar sesuai dan seimbang dengan tujuan bisnis Lembaga, hal ini terkait konstruk IT dan konstruk Bisnis yang tidak memiliki hubungan dan kolaborasi. AbstractThe alignment process requires many supporting factors, but based on initial observations in the field these supporting factors are lacking or have not been implemented as a whole in the process of planning and working on information technology projects. The assessment of the results of observations on the alignment between information technology and business at the University of Flores is based on initial observations in the field which indicate that the existing technology has not been running in line with business strategies and goals. The purpose of the alignment analysis in this study is to determine the inhibiting and supporting factors in improving technology performance that affect the quality of systems that support business goals. This research is a descriptive qualitativeresearch with a case study method approach and data analysis using the Pattern Matching method. Referring to the Strategic Alignment Model Maturity (SAMM) the conceptual framework of the model in this study has 4 constructs namely Information Technology (IT), Business, Information Technology-Business Alignment (BITA), and Information Technology Performance. The results of the study found that the construct of information technology performance/performance was not optimal and maximal because there was no alignment in the BITA construct. In addition, it was also found that this study provides recommendations as a basis of reference for top management on the IT side and the business side in planning and working on subsequent IT projects so that they are appropriate and balanced with the institution's business objectives, this is related to IT constructs and business constructs that have no relationship. and collaboration

Método de alineamiento para la formulación de las iniciativas de proyectos de TI en las universidades particulares de la región Lambayeque

El alineamiento estratégico de TI con el negocio, elemento importante del gobierno de TI, desdeñado en épocas anteriores, hoy es muy apreciado porque genera el compromiso mutuo entre los ejecutivos de negocio y de TI para priorizar los proyectos de TI que darán soporte a la estrategia organizacional. En esta investigación, se traslada el concepto del alineamiento estratégico de TI con el negocio a las universidades particulares de la región Lambayeque, para guiar la formulación de sus iniciativas de proyectos de TI. Con el fin de lograr este propósito se utilizó el paradigma de investigación DSR buscando una solución representada en un método; para ello, se determinó cuáles criterios de alineamiento estratégico de TI con el negocio propuestos en SAMM son empleados por las universidades estudiadas, ponderando su uso. Luego, con la información resultante y considerando el modelo SAMM y el marco de trabajo COBIT 5.0, se elaboró el método de alineamiento para la formulación de las iniciativas de proyectos de TI compuesto de cinco fases: análisis preliminar, análisis de la organización, análisis de beneficios financieros, análisis de beneficios no financieros y análisis de riesgos, el cual se validó en los aspectos de contenido e intención de uso, obteniéndose resultados positivos en ambos casos. De esta manera se pudo concluir que es posible guiar la formulación de las iniciativas de proyectos de TI en las universidades particulares de la región Lambayeque empleando un método que considere el alineamiento de los objetivos de los proyectos con los objetivos estratégicos organizacionales

Measuring business-IT alignment, framework development and case study results

Information technology has come to play a crucial role in the support, sustainability and growth of organizations. In order to accomplish good value for the organization, IT projects need to be in connection with the business side of the organization. The process of managing and improving this connection is Business-IT alignment. Organizations that have successfully aligned their business and IT outperform organizations that do not, for example by maximizing the return on IT investments and an improved competitive position. However, selecting and prioritizing IT projects present a challenge to IT managers. For a number of years already, Business-IT alignment is regarded by IT executives as one of their key issues. Much research has been carried out on Business-IT alignment. This has resulted in different models of alignment factors, different approaches to measure and communicate alignment in enterprises. The objective of this paper is to develop a conceptual basis for alignment measurement on the basis of the existing models. This paper will present the development of a conceptual Business-IT model of five alignment factor categories. These categories are: Intention and Support, Working Relationship, Shared Domain Knowledge, IT Projects and Planning, and IT Performance. The conceptual model has been made operational by identifying measures and measurement scales. To validate the alignment factor measurement model a case study has been carried out at five organizations operating in the financial sector in The Netherlands. The final objective is to improve the communication in enterprises between business and IT professionals on alignment and subsequently the selection and prioritization of IT projects

The impact of strategic alignment on the performance of public organisations

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonToday, technology is a key component in resolving a range of strategic issues; organisations are becoming increasingly dependent on Information Technology (IT) to improve their performance. In order to make the most out of the available technology, the continuing need to integrate IT strategies with business strategies remains evident. As illustrated from the extant literature, strategic planning and IT appear to present positive correlations with improved performance of organisations. Whilst there has been a range of research that has attempted to apply concepts such as strategic alignment, it remains that there are very few empirical findings centred on the overall effectiveness and usefulness of this approach. The aim of this study is to examine the impact of strategic alignment between business and IT on organisational performance of public organisations and depicts factors affecting this alignment. The development of the conceptual model, which guided this study, was based on prior research conducted in the field of strategic alignment, organisational performance, Information Systems (IS) success and IT acceptance. The rationale here is that previous research on strategic alignment has mainly focused on the development of models and frameworks and examines them in a suitable context or explores the relationships between the variables of the models. Research has shown the need for further investigation on the impact of strategic alignment on organisational performance. Hence, This study expands the knowledge in this field by examining the impact of the strategic alignment of business and IT on the performance of public organisations using quantitative method approach. Following to the development of the conceptual model, a web survey examines this relationship was sent to 413 executives of Bahrain public organisations. Data was collected using a web-based questionnaire from a sample of 163 participants, i.e. some of whom were IT executives, business executives or both. The results of this study imply a positive impact of strategic alignment on organisational performance of public organisations. It also suggest that IT acceptance and prior IS success significantly influence the strategic alignment in public organisations of Bahrain

Investigating sustainable strategic alignment of IT-business and organisational performance: the role of business excellence in Jordan

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonResearchers have called for more research on the causal relationships between IT investments and organizational performance. The findings of empirical studies have been inconclusive alongside the existence of the mixed conclusions on the relation between IT investment and organizational performance; this is partly caused by the neglecting of the role of sustainable strategic IT-business alignment as a construct supports the organizations in improving the positive effect of IT on organizational performance. Also, the lack of empirical attention to the antecedent factors affecting sustainable strategic IT-business alignment. Moreover, the elusive relationship between strategic IT-business alignment and performance requires more research into intermediate variables that could impact organizational performance. Although there is respectable literature on antecedents and consequences of strategic alignment; insignificant progress has been made in developing an overall theoretical understanding of the way organizations can leverage strategic alignment to impact performance positively within the dynamic business environment. This research develops a theoretical framework by using the theory of dynamic capability and Resource based view theory to investigate the impact of antecedent factors (i.e. shared domain knowledge between IT and business, and strategic IT flexibility) on sustainable strategic alignment. Also, the impact of sustainable strategic IT-business alignment on organizational performance through business excellence enablers (i.e. leadership excellence, process excellence, employees’ excellence, partnership and resources excellence, and policy and strategy excellence) as intermediary variables. This research adopts a quantitative methodology along with the positivist philosophical approach to investigate the hypothesized relationships within the theoretical framework. This research used a survey completed by IT and business managers and applied the structural equation modelling to analyze and validate the data. The result indicates there is a significant relationship between shared domain knowledge and sustainable strategic alignment, while strategic IT flexibility has no impact on sustainable strategic alignment. There are significant relationships between sustainable strategic alignment and business excellence enablers. Business excellence enablers have significant relationships with organizational performance. Thus, sustainable strategic alignment has, both directly and indirectly, a significant relationship with performance. The overall findings of this research indicate that business excellence enablers partially mediated the relationship between sustainable strategic alignment on performance. The contribution to the knowledge of this research is the development of a sustainable strategic IT-business alignment and organizational performance Framework for the IT and business managers, and practical guidelines for its effective implementation. The researcher recommends that future research should conduct a longitudinal investigation of the presented framework to support the theoretical underpinnings of this research. Also, it would be motivating to realize how far the finding is influenced by incorporating a qualitative case study or mixed-method research in a similar context