Aggregating Content and Network Information to Curate Twitter User Lists

Twitter introduced user lists in late 2009, allowing users to be grouped according to meaningful topics or themes. Lists have since been adopted by media outlets as a means of organising content around news stories. Thus the curation of these lists is important - they should contain the key information gatekeepers and present a balanced perspective on a story. Here we address this list curation process from a recommender systems perspective. We propose a variety of criteria for generating user list recommendations, based on content analysis, network analysis, and the "crowdsourcing" of existing user lists. We demonstrate that these types of criteria are often only successful for datasets with certain characteristics. To resolve this issue, we propose the aggregation of these different "views" of a news story on Twitter to produce more accurate user recommendations to support the curation process

Ready for the world? Measuring the (trans-)national quality of political issue publics on twitter

This article presents a multi-method research design for measuring the (trans-)national quality of issue publics on Twitter. Online communication is widely perceived as having the potential to overcome nationally bound public spheres. Social media, in particular, are seen as platforms and drivers of transnational communication through which users can easily connect across borders. Transnational interactivity can be expected in particular for policy fields of global concern and elite or activist communication as practiced on Twitter. Nevertheless, there is still a lot of evidence for the enduring national structuration of political communication and publics as it results from a shared language (mostly), culturally defined media markets, established routines of social and political communication, and sociocultural stocks of knowledge. The study goes beyond measuring user interaction and also includes indicators of cross-referential cohesion. It applies a set of computational methods in network and discourse analysis and presents empirical evidence for Twitter communication on climate change being a prime issue of global concern and a globalized policy agenda. For empirical analysis, the study relies on a large Twitter dataset (N ≈ 6m tweets) with tweet messages and metadata collected between 2015 and 2018. Based on basic measurements such as geolocation and language use, the metrics allowed measurement of cross-national user interactions, user centrality in communicative networks, linking behaviour, and hashtag co-occurrences. The findings of the exploratory study suggest that a combined perspective on indicators of user interaction and cross-referential cohesion helps to develop a better and more nuanced understanding of online issue publics

Mining Behavior of Citizen Sensor Communities to Improve Cooperation with Organizational Actors

Web 2.0 (social media) provides a natural platform for dynamic emergence of citizen (as) sensor communities, where the citizens generate content for sharing information and engaging in discussions. Such a citizen sensor community (CSC) has stated or implied goals that are helpful in the work of formal organizations, such as an emergency management unit, for prioritizing their response needs. This research addresses questions related to design of a cooperative system of organizations and citizens in CSC. Prior research by social scientists in a limited offline and online environment has provided a foundation for research on cooperative behavior challenges, including \u27articulation\u27 and \u27awareness\u27, but Web 2.0 supported CSC offers new challenges as well as opportunities. A CSC presents information overload for the organizational actors, especially in finding reliable information providers (for awareness), and finding actionable information from the data generated by citizens (for articulation). Also, we note three data level challenges: ambiguity in interpreting unconstrained natural language text, sparsity of user behaviors, and diversity of user demographics. Interdisciplinary research involving social and computer sciences is essential to address these socio-technical issues. I present a novel web information-processing framework, called the Identify-Match- Engage (IME) framework. IME allows operationalizing computation in design problems of awareness and articulation of the cooperative system between citizens and organizations, by addressing data problems of group engagement modeling and intent mining. The IME framework includes: a.) Identification of cooperation-assistive intent (seeking-offering) from short, unstructured messages using a classification model with declarative, social and contrast pattern knowledge, b.) Facilitation of coordination modeling using bipartite matching of complementary intent (seeking-offering), and c.) Identification of user groups to prioritize for engagement by defining a content-driven measure of \u27group discussion divergence\u27. The use of prior knowledge and interplay of features of users, content, and network structures efficiently captures context for computing cooperation-assistive behavior (intent and engagement) from unstructured social data in the online socio-technical systems. Our evaluation of a use-case of the crisis response domain shows improvement in performance for both intent classification and group engagement prioritization. Real world applications of this work include use of the engagement interface tool during various recent crises including the 2014 Jammu and Kashmir floods, and intent classification as a service integrated by the crisis mapping pioneer Ushahidi\u27s CrisisNET project for broader impact

The bottom-up formation and maintenance of a Twitter community: analysis of the #FreeJahar Twitter community

Purpose – The article explores the formation, maintenance and disintegration of a fringe Twitter community in order to understand if offline community structure applies to online communities Design/methodology/approach – The research adopted Big Data methodological approaches in tracking user-generated contents over a series of months and mapped online Twitter interactions as a multimodal, longitudinal ‘social information landscape’. Centrality measures were employed to gauge the importance of particular user nodes within the complete network and time-series analysis were used to track ego centralities in order to see if this particular online communities were maintained by specific egos. Findings – The case study shows that communities with distinct boundaries and memberships can form and exist within Twitter’s limited user content and sequential policies, which unlike other social media services, do not support formal groups, demonstrating the resilience of desperate online users when their ideology overcome social media limitations. Analysis in this article using social networks approaches also reveals that communities are formed and maintained from the bottom-up. Research limitations/implications – The research data is based on a particular dataset which occurred within a specific time and space. However, due to the rapid, polarising group behaviour, growth, disintegration and decline of the online community, the dataset presents a ‘laboratory’ case from which many other online community can be compared with. It is highly possible that the case can be generalised to a broader range of communities and from which online community theories can be proved/disproved. Practical implications – The article showed that particular group of egos with high activities, if removed, could entirely break the cohesiveness of the community. Conversely, strengthening such egos will reinforce the community strength. The questions mooted within the paper and the methodology outlined can potentially be applied in a variety of social science research areas. The contribution to the understanding of a complex social and political arena, as outlined in the paper, is a key example of such an application within an increasingly strategic research area - and this will surely be applied and developed further by the computer science and security community. Originality/value – The majority of researches that cover these domains have not focused on communities that are multimodal and longitudinal. This is mainly due to the challenges associated with the collection and analysis of continuous datasets that have high volume and velocity. Such datasets are therefore unexploited with regards to cyber-community research

Core-periphery or decentralized? Topological shifts of specialized information on Twitter

In this paper we investigate shifts in Twitter network topology resulting from the type of information being shared. We identified communities matching areas of agricultural expertise and measured the core-periphery centralization of network formations resulting from users sharing generic versus specialized information. We found that centralization increases when specialized information is shared and that the network adopts decentralized formations as conversations become more generic. The results are consistent with classical diffusion models positing that specialized information comes with greater centralization, but they also show that users favor decentralized formations, which can foster community cohesion, when spreading specialized information is secondary