From GeoVisualization to visual-analytics: methodologies and techniques for human-information discourse

2010 - 2011The objective of our research is to give support to decision makers when facing problems which require rapid solutions in spite of the complexity of scenarios under investigation. In order to achieve this goal our studies have been focused on GeoVisualization and GeoVisual Analytics research field, which play a relevant role in this scope, because they exploit results from several disciplines, such as exploratory data analysis and GIScience, to provide expert users with highly interactive tools by which they can both visually synthesize information from large datasets and perform complex analytical tasks. The research we are carrying out along this line is meant to develop software applications capable both to build an immediate overview of a scenario and to explore elements featuring it. To this aim, we are defining methodologies and techniques which embed key aspects from different disciplines, such as augmented reality and location-based services. Their integration is targeted to realize advanced tools where the geographic component role is primary and is meant to contribute to a human-information discourse... [edited by author]X n.s

Risk Analysis for Smart Cities Urban Planners: Safety and Security in Public Spaces

Christopher Alexander in his famous writings "The Timeless Way of Building" and "A pattern language" defined a formal language for the description of a city. Alexander developed a generative grammar able to formally describe complex and articulated concepts of architecture and urban planning to define a common language that would facilitate both the participation of ordinary citizens and the collaboration between professionals in architectural and urban planning. In this research, a similar approach has been applied to let two domains communicate although they are very far in terms of lexicon, methodologies and objectives. These domains are urban planning, urban design and architecture, seen as the first domain both in terms of time and in terms of completeness of vision, and the one relating to the world of engineering, made by innumerable disciplines. In practice, there is a domain that defines the requirements and the overall vision (the first) and a domain (the second) which implements them with real infrastructures and systems. To put these two worlds seamlessly into communication, allowing the concepts of the first world to be translated into those of the second, Christopher Alexander’s idea has been followed by defining a common language. By applying Essence, the software engineering formal descriptive theory, using its customization rules, to the concept of a Smart City, a common language to completely trace the requirements at all levels has been defined. Since the focus was on risk analysis for safety and security in public spaces, existing risk models have been considered, evidencing a further gap also within the engineering world itself. Depending on the area being considered, risk management models have different and siloed approaches which ignore the interactions of one type of risk with the others. To allow effective communication between the two domains and within the engineering domain, a unified risk analysis framework has been developed. Then a framework (an ontology) capable of describing all the elements of a Smart City has been developed and combined with the common language to trace the requirements. Following the philosophy of the Vienna Circle, a creative process called Aufbau has then been defined to allow the generation of a detailed description of the Smart City, at any level, using the common language and the ontology above defined. Then, the risk analysis methodology has been applied to the city model produced by Aufbau. The research developed tools to apply such results to the entire life cycle of the Smart City. With these tools, it is possible to understand how much a given architectural, urban planning or urban design requirement is operational at a given moment. In this way, the narration can accurately describe how much the initial requirements set by architects, planners and urban designers and, above all, the values required by stakeholders, are satisfied, at any time. The impact of this research on urban planning is the ability to create a single model between the two worlds, leaving everyone free to express creativity and expertise in the appropriate forms but, at the same time, allowing both to fill the communication gap existing today. This new way of planning requires adequate IT tools and takes the form, from the engineering side, of harmonization of techniques already in use and greater clarity of objectives. On the side of architecture, urban planning and urban design, it is instead a powerful decision support tool, both in the planning and operational phases. This decision support tool for Urban Planning, based on the research results, is the starting point for the development of a meta-heuristic process using an evolutionary approach. Consequently, risk management, from Architecture/Urban Planning/Urban Design up to Engineering, in any phase of the Smart City’s life cycle, is seen as an “organism” that evolves.Christopher Alexander nei suoi famosi scritti "The Timeless Way of Building" e "A pattern language" ha definito un linguaggio formale per la descrizione di una città, sviluppando una grammatica in grado di descrivere formalmente concetti complessi e articolati di architettura e urbanistica, definendo un linguaggio comune per facilitare la partecipazione dei comuni cittadini e la collaborazione tra professionisti. In questa ricerca, un approccio simile è stato applicato per far dialogare due domini sebbene siano molto distanti in termini di lessico, metodologie e obiettivi. Essi sono l'urbanistica, l'urban design e l'architettura, visti come primo dominio sia in termini di tempo che di completezza di visione, e quello del mondo dell'ingegneria, con numerose discipline. In pratica, esiste un dominio che definisce i requisiti e la visione d'insieme (il primo) e un dominio (il secondo) che li implementa con infrastrutture e sistemi reali. Per metterli in perfetta comunicazione, permettendo di tradurre i concetti del primo in quelli del secondo, si è seguita l'idea di Alexander definendo un linguaggio. Applicando Essence, la teoria descrittiva formale dell'ingegneria del software al concetto di Smart City, è stato definito un linguaggio comune per tracciarne i requisiti a tutti i livelli. Essendo il focus l'analisi dei rischi per la sicurezza negli spazi pubblici, sono stati considerati i modelli di rischio esistenti, evidenziando un'ulteriore lacuna anche all'interno del mondo dell'ingegneria stessa. A seconda dell'area considerata, i modelli di gestione del rischio hanno approcci diversi e isolati che ignorano le interazioni di un tipo di rischio con gli altri. Per consentire una comunicazione efficace tra i due domini e all'interno del dominio dell'ingegneria, è stato sviluppato un quadro di analisi del rischio unificato. Quindi è stato sviluppato un framework (un'ontologia) in grado di descrivere tutti gli elementi di una Smart City e combinato con il linguaggio comune per tracciarne i requisiti. Seguendo la filosofia del Circolo di Vienna, è stato poi definito un processo creativo chiamato Aufbau per consentire la generazione di una descrizione dettagliata della Smart City, a qualsiasi livello, utilizzando il linguaggio comune e l'ontologia sopra definita. Infine, la metodologia dell'analisi del rischio è stata applicata al modello di città prodotto da Aufbau. La ricerca ha sviluppato strumenti per applicare tali risultati all'intero ciclo di vita della Smart City. Con questi strumenti è possibile capire quanto una data esigenza architettonica, urbanistica o urbanistica sia operativa in un dato momento. In questo modo, la narrazione può descrivere con precisione quanto i requisiti iniziali posti da architetti, pianificatori e urbanisti e, soprattutto, i valori richiesti dagli stakeholder, siano soddisfatti, in ogni momento. L'impatto di questa ricerca sull'urbanistica è la capacità di creare un modello unico tra i due mondi, lasciando ognuno libero di esprimere creatività e competenza nelle forme appropriate ma, allo stesso tempo, permettendo ad entrambi di colmare il gap comunicativo oggi esistente. Questo nuovo modo di progettare richiede strumenti informatici adeguati e si concretizza, dal lato ingegneristico, in un'armonizzazione delle tecniche già in uso e in una maggiore chiarezza degli obiettivi. Sul versante dell'architettura, dell'urbanistica e del disegno urbano, è invece un potente strumento di supporto alle decisioni, sia in fase progettuale che operativa. Questo strumento di supporto alle decisioni per la pianificazione urbana, basato sui risultati della ricerca, è il punto di partenza per lo sviluppo di un processo meta-euristico utilizzando un approccio evolutivo

A real time urban sustainability assessment framework for the smart city paradigm

Cities have proven to be a great source of concerns on their impact on the world environment and ecosystem. The objective, in a context where environmental concerns are growing rapidly, is no longer to develop liveable cities but to develop sustainable and responsive cities. This study investigates the currently available urban sustainability assessment (USA) schemes and outlines the main issues that the field is facing. After an extensive literature review, the author advocates for a scheme that would dynamically capture urban areas sustainability insights during their operation, a more user-centred and transparent scheme. The methodological approach has enabled the construction of a solid expertise on urban sustainability indicators, the essential role of the smart city and the Internet of Thing for a real-time key performance indicators determination and assessment, and technical and organisational challenges that such solution would encounter. Key domains such as sensing networks, remote sensing and GIS technologies, BIM technologies, Statistical databases and Open Governmental data platform, crowdsourcing and data mining that could support a real-time urban sustainability assessment have been studied. Additionally, the use of semantic web technologies has been investigated as a mean to deal with sources heterogeneity from diverse data structures and their interoperability. An USA ontology has been designed, integrating existing ontologies such as SSN, ifcOWL, cityGML and geoSPARQL. A web application back-end has then been built around this ontology. The application backbone is an Ontology-Based Data Access where a Relational Database is mapped to the USA ontology, enabling to link sensors data to pieces of information on the urban environment. Overall, this study has contributed to the body of knowledge by introducing an Ontology-Based Data Access (OBDA) approach to support real-time urban sustainability assessment leveraging sensors networks. It addresses both technical and organisational challenges that the smart systems domain is facing and is believed to be a valuable approach in the upcoming smart city paradigm. The solution proposed to tackle the research questions still faces some limitations such as a limited validation of the USA scheme, the OBDA limited intelligence, an improvable BIM and cityGML models conversion to RDF or the lack of user interface. Future work should be carried out to overcome those limitations and to provide stakeholders a high-hand service

'Smart' colonialism: a case study of international students' (from non-native English-speaking countries) perspective and experience of navigating 'smart campus' features at Oxford University

This thesis is a study of power. More specifically, it investigates the forms and operations of power that can be observed in ‘smart campus’ projects in UK higher education, which promises to improve the student experience with more inclusive and innovative digital infrastructure systems. A case study of Oxford University is taken to explore its Digital Transformation Programme (DTP), supported by the Digital Education Strategy 2023-2027, which provides a strategic policy to advance learning and research, and the digital technologies that enable access and participation. The purpose of this research is twofold: to examine the extent to which Oxford University is mobilising ‘smart campus’ imaginaries to create data-driven, coded spaces that have the effect of sculpting particular kinds of educational values and practices; and how these features are experienced by international students—an important yet often overlooked group who rely on ‘smart’ applications to overcome social and cultural barriers, and at the same time, find themselves increasingly subject to technology’s racial and imperialist power relations. For such a group, questions of the future of education—and of social justice and equality more generally—are of vital importance to be addressed. Through the collection of institutional documents and statistics, relational maps, and semistructured interviews with international students, faculty members, and DTP consultants, a core finding of the research suggests that when it comes to the use and development of ‘smart campus’ features for international students, there are considerable ambiguity, contradiction, and unease among participants as to what this looks like, and the principles and practices that undergird these systems. Drawing on Foucault’s critical concept of the dispositif and decolonial theories, the thesis argues that a colonial gaze guides initiatives to create ‘smarter’ universities in ways that, despite its modernist rhetoric of transformation, continue an oppressive history of counting, categorising, and governing Others. This research attempts to make sense of the long-term consequences of ‘smart campus’ projects in both masking and deepening social inequalities; and thus, engages with alternative ways of imagining the future of education that represents, liberates, and places social justice within a wider and historical field of power relations

From Smart to Green Cities: a KPI-based model for the built environment regeneration. A study of application in Bologna

Smart City (SC) emerged during the end of last century as a reference concept for shaping the city of the future. The literature review shows how SC originates from a debate questioning about the future of cities in a world continuously object of pressures: resource scarcity, economic crisis, lack of social identity, besides continuous input from technologies. The progressive permeating of innovative devices, simplifying people life or enabling them in networking and knowledge, led to relevant modification of the built environment. The word “smart” refers therefore not only to the ICT component of city but it also refers to the need of facing an increasing complexity involving all sectors of cities. The extend of approaches, applications, testing and theories coming along with the SC topic oblige the research to critically and extensively study those elements, broadening the analysis to additional experiences, and going toward the definition of SC for coming to a wider definition of Green City as an integrated, sustainable, resilient and smart urban regeneration approach. The research studies these approaches deepening the relation between Architecture Technology and Urban Planning, with a specific insight into a step-by-step project approach and a KPIs performance assessment. The main original output of the research is the proposition of the Green City Circle: a model for addressing the regeneration of districts into existing urban contexts. The thesis is Climate KIC labelled (European Institute of Technology)

Socio-technical analysis and design of digital workplaces to foster employee health

Recent socio-technical developments caused by ongoing digitalization (e.g., robotic process automation, artificial intelligence, anthropomorphic systems) or the COVID-19 pandemic (e.g., an increasing number of remote working employees and hence, increasing number of virtual collaboration) change the work environment and culture. Digital and smart workplace technol-ogies facilitate business processes and provide tools for efficient communication and (virtual) collaboration, “increasing the productivity of the workforce in the information age” (Attaran et al. 2019, p. 1). Especially in times of the COVID-19 pandemic, digital technologies play a crucial role in keeping us socially close, connected, and collaborative while increasing the phys-ical distance between humans. However, this development affects the health of employees (Tarafdar et al. 2013). In research, for example, it has long been known that the increased usage of digital technologies and media (DTM) may cause stress, leading to potentially harmful reac-tions in individuals. Research has noted this specific form of stress as technostress (Ayyagari et al. 2011; Tarafdar et al. 2007; Tarafdar et al. 2011; Tarafdar et al. 2019), which is an umbrella term for causes, negative organizational outcomes, and negative humanistic outcomes resulting from the use of DTM at work. The simultaneous consideration of humanistic (e.g., well-being, equality) and organizational outcomes (e.g., efficiency, productivity) is an integral part of a socio-technical system (Beath et al. 2013; Mumford 2006), which is at the core of the IS discipline (Bostrom et al. 2009; Chiasson and Davidson 2005). However, a review from Sarker et al. (2019) regarding published research articles in one of the top journals within the IS community revealed that most reviewed studies (91%) had focused exclusively on instrumental goals. They conclude that “many IS researchers have forgotten or ignored the premise that technologies need to benefit humankind overall (Majchrzak et al. 2016), not just their economic condition” (Sarker et al. 2019, p. 705). Especially as humanistic outcomes can lead to even more positive instrumental outcomes. Hence, Sarker et al. (2019) call for focusing on the connection between humanistic and instru-mental outcomes, enabling a positive synergy resulting from this interplay. For this reason, this dissertation adopts a socio-technical perspective. It aims to conduct re-search that links instrumental outcomes with humanistic objectives to ultimately achieve a healthier use of DTMs at the digital workplace. It is important to note that the socio-technical perspective considers both the technical component and the social component privileging nei-ther one of them and sees outcomes resulting from the reciprocal interaction between those two.Therefore, the dissertation focuses on the interaction while applying pluralistic methodological approaches from qualitative (e.g., semi-structured interviews, focus group discussions) and quantitative research (e.g., collection from a field study or survey research). It provides a theo-retical contribution applying both behavioral research (i.e., analysis of cause-and-effect rela-tionships) and design-oriented research (i.e., instructions for designing socio-technical information systems). Overall, this work addresses four different areas within the reciprocal interaction between the social and technical components: the role of the technical component, the role of the social component, DTMs fostering a fit between the technical and social compo-nents, and the imminent misfit between these two due to ongoing digitalization. First, to contribute to an understanding of the technical component’s role, this thesis presents new knowledge on the characteristics and features of DTM and their influence on employee health and productivity. Research on the design of digital workplaces examined different design approaches, in which information exchange and sharing documents or project support were regarded (Williams and Schubert 2018). However, the characteristics of DTM also play an es-sential role in the emergence of technostress (Dardas and Ahmad 2015). This thesis presents ten characteristics of DTM that affect technostress at an individual’s workplace, including a measurement scale and analysis on how these characteristics affect technostress. Besides, also, the provision of functional features by DTMs can affect instrumental outcomes or humanistic objectives. For example, affording users with certain kinds of autonomy regarding the config-uration of DTM while they work towards their goals could have a tremendous effect on pursu-ing goals and well-being (Patall et al. 2008; Ryan and Deci 2000). Therefore, this thesis presents knowledge regarding the design of DTM on the benefits of affording users with autonomy. Furthermore, it shows that merely affording more autonomy can have positive effects above and beyond the positive effects of the actualization of affordance. Second, to contribute to an understanding of the social component’s role, this thesis presents new knowledge on contextual and individual factors of social circumstances and their influence on employee health and productivity. In this context, the influence of the COVID-19 pandemic on the intensity of technostress among employees is considered, as work became more digital almost overnight. Therefore, this thesis provides empirical insights into digital work and its context in times of the COVID-19 pandemic and its effect on employees’ well-being, health, and productivity. Furthermore, measures to steer the identified effects if the situation in the course of the COVID-19 pandemic persists or comparable disruptive situations should re-occur are discussed. On the other hand, this research takes a closer look at the effect of an individual preference regarding coping styles in dealing with upcoming technostress. A distinction is made between the effects of two different coping styles, namely active-functional and dysfunctional, on strain as a humanistic outcome and productivity as an instrumental outcome. In the course of this, evidence is provided that coping moderates the relationship between the misfit within the socio-technical system and strain as proposed by the psychological theory of job demands-resources model (Demerouti et al. 2001). Third, to contribute to a successful fit between the technical and social components, this thesis presents frameworks and guidelines on the design of DTM, which understand the social com-ponent (here the user and her/his environment) and adjust accordingly to the needs of their users. Therefore, the thesis provides knowledge on the design of DTMs that support users in applying stress management techniques and build the foundation for stress-sensitive systems (i.e., systems that aim to mitigate stress by applying intervention measures on the social and technical component (Adam et al. 2017)). As a matter of fact, a framework for collecting and storing data (e.g., on the user and her/his environment) is developed and experiences with im-plementing a prototype for life-integrated stress assessment are reported. The experiences from this and the existing knowledge in the literature will finally be aggregated to a mid-range design theory for mobile stress assessment. To contribute to the fourth and last aspect, the imminent misfit within the socio-technical sys-tem due to ongoing digitalization, this thesis presents new knowledge regarding digital work demands that potentially affect both employees’ health and instrumental outcomes. The current version of technostress’s theoretical foundation was introduced more than ten years ago by Tarafdar et al. (2007). However, the interaction with and use of DTM has considerably changed along with the societal and individual expectations. Therefore, this thesis puts the current con-cept of technostress to test. As a result, a new theory of digital stress, as an extension of the concept of technostress, is proposed with twelve dimensions – instead of five dimensions within the concept of Tarafdar et al. (2007) – that could be hierarchically structured in four higher-order factors. This theory holistically addresses the current challenges that employees have to deal with digitalization. To sum up, this dissertation contributes to the IS community’s knowledge base by providing knowledge regarding the interaction between employees and their digital workplace to foster the achievement of humanistic and instrumental outcomes. It provides both behavioral research and design-oriented research while using pluralistic methodological approaches. For this pur-pose, this thesis presents knowledge about the different components within the socio-technical system, design knowledge on DTMs fostering the fit between these components, and an under-standing of an upcoming misfit due to the ongoing digitalization. Overall, this research aims to support the successful change towards a healthy digital workplace in the face of digitalization