Managing information cycles for intra-organisational coordination of humanitarian logistics

As the humanitarian aid sector is expanding, the need for enhancing coordination capabilities increases as well. This holds especially for the area of logistics, because humanitarian operations typically take place in unstable and risky environments, where infrastructure is poor, while staff turnover is high. The effectiveness of humanitarian logistics critically depends on the availability and quality of logistics support information, but data is often scarce and ICT support to remote areas is limited. The challenges caused by these constraints call for conceptual insight into the intra-organisational coordination process in humanitarian aid. In order to assess current practice of intra-organisational logistics information management for humanitarian aid, we combine humanitarian logistics and organisational literatures to develop a model that ties in information cycles with activity cycles that ultimately should lead to value creation. The model serves as a basis to analyse coordination practice at the Dutch filial of Médecins Sans Frontiéres (MSF-Holland) and develop implications for research and practice

The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review

The role of digital technologies (DTs) in humanitarian supply chains (HSC) has become an increasingly researched topic in the operations literature. While numerous publications have dealt with this convergence, most studies have focused on examining the implementation of individual DTs within the HSC context, leaving relevant literature, to date, dispersed and fragmented. This study, through a systematic literature review of 110 articles on HSC published between 2015 and 2020, provides a unified overview of the current state-of-the-art DTs adopted in HSC operations. The literature review findings substantiate the growing significance of DTs within HSC, identifying their main objectives and application domains, as well as their deployment with respect to the different HSC phases (i.e., Mitigation, Preparedness, Response, and Recovery). Furthermore, the findings also offer insight into how participant organizations might configure a technological portfolio aimed at overcoming operational difficulties in HSC endeavours. This work is novel as it differs from the existing traditional perspective on the role of individual technologies on HSC research by reviewing multiple DTs within the HSC domain

The Partner Proliferation Problem in Disaster Response Networks

The extraordinary conditions of a major disaster require mobilization of all available resources. This necessity, together with the stretch in the response budget in the public sector and the difficulty of raising funds in the private sector, draws various humanitarian actors with widely diverse capabilities into the affected area. This phenomenon is called the proliferation of actors, or the partner proliferation problem. This problem can have serious counterproductive effects on disaster operations, such as unmanaged independent efforts that lead to a duplication and confusion of effort. The disaster response phase generally lacks the contributions of a long-term outlook and pre-planning, which are adopted in existing long-term structures such as supply chains. The aim of this paper is to provide a structured review of the partner proliferation problem in the response phase and to suggest alternative courses of action for restructuring the disaster response network. Drawing on the concept of Virtual Organizations, the paper concludes that short-term collaboration is a suitable structure for the response phase. Short-term collaboration in the response phase is complementary to long-term collaborations such as supply chains in the recovery, mitigation, and preparedness phases of the disaster cycle. To that end, a conceptual framework is provided for re-structuring the disaster response network to align with the other phases of disaster management. Finally, further research is suggested to develop a decision making tool for partner configuration to meet the specific requirements of a disaster response network

Paths to Innovation in Supply Chains: The Landscape of Future Research

This chapter presents a Strategic Research and Innovation Agenda for supply chain and it is the result of an intensive work jointly performed involving a wide network of stakeholders from discrete manufacturing, process industry and logistics sector to put forward a vision to strengthen European Supply Chains for the next decade. The work is based on matching visions from literature and from experts with several iterations between desk research and workshops, focus groups and interviews. The result is a detailed analysis of the supply chain strategies identified as most relevant for the next years and definition of the related research and innovation topics as future developments and steps for the full implementation of the strategies, thus proposing innovative and cutting-edge actions to be implemented based on technological development and organisational change

An Investigation into Organisation Capacity for National Disaster Management in Zimbabwe: The Case of the Department of Civil Protection

Across the globe, disasters – both natural and man-made – have threatened humanity. These disasters had grave and devastating impact on human life, infrastructure, and the environment as evidenced by the February 2000 Cyclone Eline and March 2019 Cyclone Idai. This research sought to investigate the Department of Civil Protection`s (DCP) capacity in national disaster management. The research examines how the DCP handled cyclones from 2000-2019 in Chimanimani District. Organisational capacity was assessed on the basis of its core principles which are: leadership, management and operations, community engagement, service and evaluation. The study discovered that inadequate financial and human resources, poor emergency response systems, weak learning and lessons drawing, reactive disaster management, weak pre-disaster management community engagement, poor reconstruction and failure to harmonise military and DCP operational structures are factors undermining DCP`s capacity for national disaster management. The research recommends that government should avail adequate resources, DCP should be proactive in disaster management, should openly contract-out reconstruction works, and collaborate with universities to strengthen organisational learning capacity, align military and DCP operational structures and processes and let Non-Governmental Organisations (NGO) distribute food and other humanitarian aid

Characterizing Logistics Operations Within a Federal Staging Area for Hurricane Response: A Qualitative Analysis of Federal, State and Local Perspectives

A successful deployment of logistics operations following a disaster is a collective contribution of federal, state, and local entities to ascertain an efficient and effective response. This research analyzes data from interviews with disaster response logistics experts from these entities. The objective is to investigate the information sources and planning processes used in these organizations to plan vehicle routes for critical resource deliveries to impacted areas. Special attention is directed to the impacts of incomplete knowledge of infrastructure status, such as road disruptions due to debris or flooding. Supported by both qualitative and quantitative evidence, the study finds that incomplete knowledge of infrastructure status poses serious critical transportation risks such as delivery delays in disaster relief distribution. This research reveals both similarities and differences in logistical decision-making among these organization types and emphasizes the need for improved information sharing and coordination among emergency response organizations. The findings of this research are expected to guide future initiatives aimed at disaster relief routing thereby enhancing emergency response capabilities and outcomes

Characterizing Logistics Operations Within a Federal Staging Area for Hurricane Response: A Qualitative Analysis of Federal, State and Local Perspectives

A successful deployment of logistics operations following a disaster is a collective contribution of federal, state, and local entities to ascertain an efficient and effective response. This research analyzes data from interviews with disaster response logistics experts from these entities. The objective is to investigate the information sources and planning processes used in these organizations to plan vehicle routes for critical resource deliveries to impacted areas. Special attention is directed to the impacts of incomplete knowledge of infrastructure status, such as road disruptions due to debris or flooding. Supported by both qualitative and quantitative evidence, the study finds that incomplete knowledge of infrastructure status poses serious critical transportation risks such as delivery delays in disaster relief distribution. This research reveals both similarities and differences in logistical decision-making among these organization types and emphasizes the need for improved information sharing and coordination among emergency response organizations. The findings of this research are expected to guide future initiatives aimed at disaster relief routing thereby enhancing emergency response capabilities and outcomes

A Systematic Literature Review on Innovative Technologies Adopted in Logistics Management

Many innovative technologies have been successfully adopted in logistics and supply chain management processes to increase efficiency, reduce costs or enhance communication. In recent years, considerable attention from both practitioners and academics has been focused on evaluating the impacts of innovative technologies adoption. However, the current body of literature on technology adoption, implementation and evaluation in logistics is quite fragmented; thus, an updated and structured overview of the scientific literature in this field might be useful. To this end, this work presents a systematic literature review (SLR) that aims to increase the understanding of the trend toward new technologies in logistics and identify the main research trends and gaps. The principal research trends that emerged from the SLR involve the technologies, their evolution over time and their relationships with the research methodologies. The main literature gaps concern integration and communication, technology-adoption processes and differences between inbound and outbound logistics