Video Visits: A closer look at patient satisfaction and quality of virtual medical care

Electronic medical services via video visits has revolutionized the delivery of medical care by Physicians and medical staff alike. Its steady evolution and progression towards the future of healthcare has provided insight on how to better serve patients and community members seeking care. This study will explore patient satisfaction and the quality of virtual medical care services provided by Physicians thru video visits as well as the impact of minimizing the spread of communicable diseases. Statistical data was gathered from a major U.S. healthcare company evaluating survey responses as well as feedback provided by member experience who visited with their respected providers via video visits. While the data captures survey response over a one year time frame, it provides insight towards positive future trends concerning video visits and how providers may use this information to improve services delivered to patients. This information may also serve valuable purpose for physicians in understanding technological advancements associated with the use of video visits, trends associated with cost effectiveness, marketability, competitors edge, patient satisfaction, and effective use of time as well as demonstrate its superiority to in person face to face patient visits with physicians

Review on the Use of ICT Driven Solutions Towards Managing Global Pandemics

A pandemic is a contagious disease outbreak that happens over a large geographic area and affects a great portion of the population while new pathogens appear for which people have less immunity and no vaccines are available. The disease can spread from person to person in a very short time. Health workers are at greater risk of infection because of patients who are carriers. In the 21st century, where everyone is connected through digital technologies, information and communication technology (ICT) plays a critical role in improving healthcare for individuals and larger communities. ICT can be divided into a wide variety of application domains that signify its importance as a major technological paradigm. It is currently drawing large attention because of its potential to alleviate the burden on healthcare systems caused by the rise in chronic diseases, aging populations and pandemic situations. This study surveyed substantial knowledge on how effective ICT healthcare solutions can be used towards managing global pandemics. In order to make it more comprehensive, we also present a four-phase strategic framework that can be deployed to alleviate the strain on healthcare resources during a pandemic, which was derived from the reviewed literature. Further, we also discuss how ICT technologies can be used towards managing pandemic situations chronographically during the transformation from a simple disease outbreak into a global pandemic