Modeling Documents as Mixtures of Persons for Expert Finding

In this paper we address the problem of searching for knowledgeable persons within the enterprise, known as the expert finding (or expert search) task. We present a probabilistic algorithm using the assumption that terms in documents are produced by people who are mentioned in them.We represent documents retrieved to a query as mixtures of candidate experts language models. Two methods of personal language models extraction are proposed, as well as the way of combining them with other evidences of expertise. Experiments conducted with the TREC Enterprise collection demonstrate the superiority of our approach in comparison with the best one among existing solutions

Relation Discovery from Web Data for Competency Management

This paper describes a technique for automatically discovering associations between people and expertise from an analysis of very large data sources (including web pages, blogs and emails), using a family of algorithms that perform accurate named-entity recognition, assign different weights to terms according to an analysis of document structure, and access distances between terms in a document. My contribution is to add a social networking approach called BuddyFinder which relies on associations within a large enterprise-wide "buddy list" to help delimit the search space and also to provide a form of 'social triangulation' whereby the system can discover documents from your colleagues that contain pertinent information about you. This work has been influential in the information retrieval community generally, as it is the basis of a landmark system that achieved overall first place in every category in the Enterprise Search Track of TREC2006

WISER: A Semantic Approach for Expert Finding in Academia based on Entity Linking

We present WISER, a new semantic search engine for expert finding in academia. Our system is unsupervised and it jointly combines classical language modeling techniques, based on text evidences, with the Wikipedia Knowledge Graph, via entity linking. WISER indexes each academic author through a novel profiling technique which models her expertise with a small, labeled and weighted graph drawn from Wikipedia. Nodes in this graph are the Wikipedia entities mentioned in the author's publications, whereas the weighted edges express the semantic relatedness among these entities computed via textual and graph-based relatedness functions. Every node is also labeled with a relevance score which models the pertinence of the corresponding entity to author's expertise, and is computed by means of a proper random-walk calculation over that graph; and with a latent vector representation which is learned via entity and other kinds of structural embeddings derived from Wikipedia. At query time, experts are retrieved by combining classic document-centric approaches, which exploit the occurrences of query terms in the author's documents, with a novel set of profile-centric scoring strategies, which compute the semantic relatedness between the author's expertise and the query topic via the above graph-based profiles. The effectiveness of our system is established over a large-scale experimental test on a standard dataset for this task. We show that WISER achieves better performance than all the other competitors, thus proving the effectiveness of modelling author's profile via our "semantic" graph of entities. Finally, we comment on the use of WISER for indexing and profiling the whole research community within the University of Pisa, and its application to technology transfer in our University

SEMANTIC SOCIAL NETWORK ANALYSIS FOR THE ENTERPRISE

Business processes are generally fixed and enforced strictly, as reflected by the static nature of underlying software systems and datasets. However, internal and external situations, organizational changes and various other factors trigger dynamism, which is reflected in the form of issues, complains, Q&A, opinions, reviews, etc, over a plethora of communication channels, such as email, chat, discussion forums, and internal social network. Careful and timely analysis and processing of such channels may lead to early detection of emerging trends, critical issues, opportunities, topics of interests, contributors, experts etc. Social network analytics have been successfully applied in general purpose, online social network platforms, like Facebook and Twitter. However, in order for such techniques to be useful in business context, it is mandatory to integrate them with underlying business systems, processes and practices. Such integration problem is increasingly recognized as Big Data problem. We argue that SemanticWeb technology applied with social network analytics can solve enterprise knowledge management, while achieving integration

Mapping Big Data into Knowledge Space with Cognitive Cyber-Infrastructure

Big data research has attracted great attention in science, technology, industry and society. It is developing with the evolving scientific paradigm, the fourth industrial revolution, and the transformational innovation of technologies. However, its nature and fundamental challenge have not been recognized, and its own methodology has not been formed. This paper explores and answers the following questions: What is big data? What are the basic methods for representing, managing and analyzing big data? What is the relationship between big data and knowledge? Can we find a mapping from big data into knowledge space? What kind of infrastructure is required to support not only big data management and analysis but also knowledge discovery, sharing and management? What is the relationship between big data and science paradigm? What is the nature and fundamental challenge of big data computing? A multi-dimensional perspective is presented toward a methodology of big data computing.Comment: 59 page

Mining and Analyzing the Academic Network

Social Network research has attracted the interests of many researchers, not only in analyzing the online social networking applications, such as Facebook and Twitter, but also in providing comprehensive services in scientific research domain. We define an Academic Network as a social network which integrates scientific factors, such as authors, papers, affiliations, publishing venues, and their relationships, such as co-authorship among authors and citations among papers. By mining and analyzing the academic network, we can provide users comprehensive services as searching for research experts, published papers, conferences, as well as detecting research communities or the evolutions hot research topics. We can also provide recommendations to users on with whom to collaborate, whom to cite and where to submit.In this dissertation, we investigate two main tasks that have fundamental applications in the academic network research. In the first, we address the problem of expertise retrieval, also known as expert finding or ranking, in which we identify and return a ranked list of researchers, based upon their estimated expertise or reputation, to user-specified queries. In the second, we address the problem of research action recommendation (prediction), specifically, the tasks of publishing venue recommendation, citation recommendation and coauthor recommendation. For both tasks, to effectively mine and integrate heterogeneous information and therefore develop well-functioning ranking or recommender systems is our principal goal. For the task of expertise retrieval, we first proposed or applied three modified versions of PageRank-like algorithms into citation network analysis; we then proposed an enhanced author-topic model by simultaneously modeling citation and publishing venue information; we finally incorporated the pair-wise learning-to-rank algorithm into traditional topic modeling process, and further improved the model by integrating groups of author-specific features. For the task of research action recommendation, we first proposed an improved neighborhood-based collaborative filtering approach for publishing venue recommendation; we then applied our proposed enhanced author-topic model and demonstrated its effectiveness in both cited author prediction and publishing venue prediction; finally we proposed an extended latent factor model that can jointly model several relations in an academic environment in a unified way and verified its performance in four recommendation tasks: the recommendation on author-co-authorship, author-paper citation, paper-paper citation and paper-venue submission. Extensive experiments conducted on large-scale real-world data sets demonstrated the superiority of our proposed models over other existing state-of-the-art methods