Leveraging the Wisdom of the Crowd to Address Societal Challenges: Revisiting the Knowledge Reuse for Innovation Process through Analytics

Societal challenges can be addressed not only by experts but also by crowds. Crowdsourcing provides a way to engage a crowd to contribute to the solutions of some of the biggest challenges of our era: how to cut our carbon footprint, how to address worldwide epidemic of chronic disease, and how to achieve sustainable development. Isolated crowd-based solutions in online communities are not always creative and innovative. Hence, remixing has been developed as a way to enable idea evolution and integration, and to harness reusable innovative solutions. Understanding the generativity of remixing is essential to leveraging the wisdom of the crowd to solve societal challenges. At its best, remixing can promote online community engagement, as well as support comprehensive and innovative solution generation. Organizers can maintain an active online community, community members can collectively innovate and learn, and, as a result, society can find new ways to solve important problems. We address what affects the generativity of a remix by revisiting the knowledge reuse for innovation process model. We analyze the reuse of proposals in Climate CoLab, an online innovation community that aims to address global climate change issues. Our application of several analytical methods to study factors that may contribute to the generativity of a remix reveals that remixes that include prevalent topics and integration metaknowledge are more generative. We conclude by suggesting strategies and tools that can help online communities better harness collective intelligence for addressing societal challenges

Does Knowledge Reuse Make a Creative Person More Creative?

Conference Theme: I.T. and Value CreationIn a business world that everything changes fast, continuous innovation become a key strategy for survival. Knowledge management, which deals with the effective transfer and reuse of knowledge and best practices within a firm, has been theorized as one of the facilitators of organizational innovation. Yet, no organizational innovation can be achieved without the creative performance of their individual employees. This paper examines the effect of the most common type of organizational knowledge management system, that is, an intranet-based knowledge repository, on the level of creative performance of an individual. A controlled experiment was conducted on more than a hundred individuals to investigate the quantitative and qualitative levels of creativity outcomes on an open-ended business task. Their levels of baseline creativity skills were also measured in order to inspect its interaction with knowledge reuse. The results suggest that knowledge reuse resulting from this repository type of knowledge management system actually inhibits the creative performance of individuals, especially on the qualitative dimension. Furthermore, this inhibiting effect is significantly stronger on an individual with higher baseline creativity skills, making a creative person performs less creatively than an otherwise unimaginative person.link_to_subscribed_fulltex

What You Know and What You Don\u27t Know: A Discussion of Knowledge Intensity and Support Architectures in Improving Crowdsourcing Creativity

Building on the componential theory of creativity, we studied how the crowdsourcing creativity support architectures and the task knowledge intensity levels affect the crowd’s creativity. Using an online experiment, we found that remixing can trigger the crowd to be more creative than external stimuli and using either architecture triggers the crowd to be more creative overall. Also, the crowd is more creative in solving low-knowledge-intensity tasks than in solving high-knowledge-intensity tasks. Interestingly, regardless of the knowledge intensity levels of tasks, crowdsourcing support architectures have a significant impact on the crowd’s creativity. Therefore, our paper contributes to the crowdsourcing literature on promoting crowd creativity and provides practical implications on solving societal challenges, especially large-scale problems

Generating innovations through analogies: An empirical investigation of knowledge brokers

In this paper we explore how knowledge brokers - specialised design and engineering companies offering services to clients in diverse industries - use analogies for product development. Our research is based on interviews with project leaders of 13 knowledge brokering companies. The interviews focused on product development projects in which analogies were used. First, we categorize these cases according to the motivation to use analogies (efficiency vs. innovativeness). Second, we describe and analyse the process of using analogies. Our results show that analogies are frequently and very pragmatically applied throughout the whole development process. We also found that individual characteristics of the persons participating in such projects are the crucial factor that influences the outcome of the project. --product development,knowledge brokers,analogy

Knowledge Reuse for Customization: Metamodels in an Open Design Community for 3d Printing

Theories of knowledge reuse posit two distinct processes: reuse for replication and reuse for innovation. We identify another distinct process, reuse for customization. Reuse for customization is a process in which designers manipulate the parameters of metamodels to produce models that fulfill their personal needs. We test hypotheses about reuse for customization in Thingiverse, a community of designers that shares files for three-dimensional printing. 3D metamodels are reused more often than the 3D models they generate. The reuse of metamodels is amplified when the metamodels are created by designers with greater community experience. Metamodels make the community's design knowledge available for reuse for customization-or further extension of the metamodels, a kind of reuse for innovation

PENGARUH KNOWLEDGE SHARING TERHADAP KINERJA UKM DI KOTA JAMBI MELALUI PERILAKU KERJA INOVATIF

Tujuan dari penelitian ini adalah untuk menganalisis pengaruh knowledge sharing terhadap kinerja UKM melalui perilaku kerja inovatif di kota Jambi. Subyek yang digunakan sebagai unit analisis adalah UKM di kota Jambi. Populasi dalam penelitian ini berjumlah 3588 UKM, sedangkan jumlah unit analisis adalah 360 UKM di Kota Jambi. Analisis data menggunakan pengolahan data Structural Equation Modeling (SEM) melalui software Amos v.22. Hasil penelitian ini menunjukkan bahwa knowledge sharing akan memberikan dampak yang lebih besar terhadap kinerja UKM jika dimediasi oleh perilaku kerja inovatif di Kota Jamb

Acquiring and Applying Knowledge in Transnational Teams: The Roles of Cosmopolitans and Locals

This paper examines the roles of cosmopolitans and locals in transnational teams that work on knowledge-intensive projects. I propose that cosmopolitan and local team members can help their teams to acquire and apply knowledge more effectively, by bringing both internal and external knowledge to their teams and enabling them to more successfully transform this knowledge into improved project performance. Findings from a study of 96 project teams at an international development agency reveal that the roles of cosmopolitans and locals were complex and sometimes valuable, but cosmopolitans offered greater benefits than locals and too many of each could hurt. Implications for theory and research on international management, virtual teams, exploration and exploitation, and organizational knowledge are discussed

Qualitative Case Studies in Operations Management: Trends, Research Outcomes, And Future Research Implications

Our study examines the state of qualitative case studies in operations management. Five main operations management journals are included for their impact on the field. They are in alphabetical order: Decision Sciences, International Journal of Operations and Production Management, Journal of Operations Management, Management Science, and Production and Operations Management. The qualitative case studies chosen were published between 1992 and 2007. With an increasing trend toward using more qualitative case studies, there have been meaningful and significant contributions to the field of operations management, especially in the area of theory building. However, in many of the qualitative case studies we reviewed, sufficient details in research design, data collection, and data analysis were missing. For instance, there are studies that do not offer sampling logic or a description of the analysis through which research out-comes are drawn. Further, research protocols for doing inductive case studies are much better developed compared to the research protocols for doing deductive case studies. Consequently, there is a lack of consistency in the way the case method has been applied. As qualitative researchers, we offer suggestions on how we can improve on what we have done and elevate the level of rigor and consistency