Beyond Personalization: Research Directions in Multistakeholder Recommendation

Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it has become apparent that the single-minded focus on the user common to academic research has obscured other important aspects of recommendation outcomes. Properties such as fairness, balance, profitability, and reciprocity are not captured by typical metrics for recommender system evaluation. The concept of multistakeholder recommendation has emerged as a unifying framework for describing and understanding recommendation settings where the end user is not the sole focus. This article describes the origins of multistakeholder recommendation, and the landscape of system designs. It provides illustrative examples of current research, as well as outlining open questions and research directions for the field.Comment: 64 page

GNN-GMVO: Graph Neural Networks for Optimizing Gross Merchandise Value in Similar Item Recommendation

Similar item recommendation is a critical task in the e-Commerce industry, which helps customers explore similar and relevant alternatives based on their interested products. Despite the traditional machine learning models, Graph Neural Networks (GNNs), by design, can understand complex relations like similarity between products. However, in contrast to their wide usage in retrieval tasks and their focus on optimizing the relevance, the current GNN architectures are not tailored toward maximizing revenue-related objectives such as Gross Merchandise Value (GMV), which is one of the major business metrics for e-Commerce companies. In addition, defining accurate edge relations in GNNs is non-trivial in large-scale e-Commerce systems, due to the heterogeneity nature of the item-item relationships. This work aims to address these issues by designing a new GNN architecture called GNN-GMVO (Graph Neural Network - Gross Merchandise Value Optimizer). This model directly optimizes GMV while considering the complex relations between items. In addition, we propose a customized edge construction method to tailor the model toward similar item recommendation task and alleviate the noisy and complex item-item relations. In our comprehensive experiments on three real-world datasets, we show higher prediction performance and expected GMV for top ranked items recommended by our model when compared with selected state-of-the-art benchmark models.Comment: 9 pages, 3 figures, 43 citation

Neural Collaborative Ranking

Recommender systems are aimed at generating a personalized ranked list of items that an end user might be interested in. With the unprecedented success of deep learning in computer vision and speech recognition, recently it has been a hot topic to bridge the gap between recommender systems and deep neural network. And deep learning methods have been shown to achieve state-of-the-art on many recommendation tasks. For example, a recent model, NeuMF, first projects users and items into some shared low-dimensional latent feature space, and then employs neural nets to model the interaction between the user and item latent features to obtain state-of-the-art performance on the recommendation tasks. NeuMF assumes that the non-interacted items are inherent negative and uses negative sampling to relax this assumption. In this paper, we examine an alternative approach which does not assume that the non-interacted items are necessarily negative, just that they are less preferred than interacted items. Specifically, we develop a new classification strategy based on the widely used pairwise ranking assumption. We combine our classification strategy with the recently proposed neural collaborative filtering framework, and propose a general collaborative ranking framework called Neural Network based Collaborative Ranking (NCR). We resort to a neural network architecture to model a user's pairwise preference between items, with the belief that neural network will effectively capture the latent structure of latent factors. The experimental results on two real-world datasets show the superior performance of our models in comparison with several state-of-the-art approaches.Comment: Proceedings of the 2018 ACM on Conference on Information and Knowledge Managemen