Multi Agent Systems in Logistics: A Literature and State-of-the-art Review

Based on a literature survey, we aim to answer our main question: “How should we plan and execute logistics in supply chains that aim to meet today’s requirements, and how can we support such planning and execution using IT?†Today’s requirements in supply chains include inter-organizational collaboration and more responsive and tailored supply to meet specific demand. Enterprise systems fall short in meeting these requirements The focus of planning and execution systems should move towards an inter-enterprise and event-driven mode. Inter-organizational systems may support planning going from supporting information exchange and henceforth enable synchronized planning within the organizations towards the capability to do network planning based on available information throughout the network. We provide a framework for planning systems, constituting a rich landscape of possible configurations, where the centralized and fully decentralized approaches are two extremes. We define and discuss agent based systems and in particular multi agent systems (MAS). We emphasize the issue of the role of MAS coordination architectures, and then explain that transportation is, next to production, an important domain in which MAS can and actually are applied. However, implementation is not widespread and some implementation issues are explored. In this manner, we conclude that planning problems in transportation have characteristics that comply with the specific capabilities of agent systems. In particular, these systems are capable to deal with inter-organizational and event-driven planning settings, hence meeting today’s requirements in supply chain planning and execution.supply chain;MAS;multi agent systems

Actionable Supply Chain Management Insights for 2016 and Beyond

The summit World Class Supply Chain 2016: Critical to Prosperity , contributed to addressing a need that the Supply Chain Management (SCM) field’s current discourse has deemed as critical: that need is for more academia-­‐industry collaboration to develop the field’s body of actionable knowledge. Held on May 4th, 2016 in Milton, Ontario, the summit addressed that need in a way that proved to be both effective and distinctive in the Canadian SCM environment. The summit, convened in partnership between Wilfrid Laurier University’s Lazaridis School of Business & Economics and CN Rail, focused on building actionable SCM knowledge to address three core questions: What are the most significant SCM issues to be confronted now and beyond 2016? What SCM practices are imperative now and beyond 2016? What are optimal ways of ensuring that (a) issues of interest to SCM practitioners inform the scholarly activities of research and teaching and (b) the knowledge generated from those scholarly activities reciprocally guide SCM practice? These are important questions for supply chain professionals in their efforts to make sense of today’s business environment that is appropriately viewed as volatile, uncertain, complex, and ambiguous. The structure of the deliberations to address these questions comprised two keynote presentations and three panel discussions, all of which were designed to leverage the collective wisdom that comes from genuine peer-­‐to-­‐peer dialogue between the SCM practitioners and SCM scholars. Specifically, the structure aimed for a balanced blend of industry and academic input and for coverage of the SCM issues of greatest interest to attendees (as determined through a pre-­‐summit survey of attendees). The structure produced impressively wide-­‐ranging deliberations on the aforementioned questions. The essence of the resulting findings from the summit can be distilled into three messages: Given today’s globally significant trends such as changes in population demographics, four highly impactful levers that SCM executives must expertly handle to attain excellence are: collaboration; information; technology; and talent Government policy, especially for infrastructure, is a significant determinant of SCM excellence There is tremendous potential for mutually beneficial industry-academia knowledge co-creation/sharing aimed at research and student training This white paper reports on those findings as well as on the summit’s success in realizing its vision of fostering mutually beneficial industry-academia dialogue. The paper also documents what emerged as matters that are inadequately understood and should therefore be targeted in the ongoing quest for deeper understanding of actionable SCM insights. Deliberations throughout the day on May 4th, 2016 and the encouraging results from the pre-­‐summit and post-­‐summit surveys have provided much inspiration to enthusiastically undertake that quest. The undertaking will be through initiatives that include future research projects as well as next year’s summit–World Class Supply Chain 2017

RFID in the supply chain: lessons from European early adopters

Purpose Radio frequency identification (RFID) is increasingly being presented as a technology with the potential to improve supply chain performance, but empirical evidence from early adopters is sparse. This paper aims to rectify this scarcity and contribute to a more informed discussion in and between academic and practitioner communities. Design/Methodology/Approach The paper is based on a conceptual model of factors influencing the success of adoption efforts. It then reports the results of a survey of 612 European supply chain managers, focusing on the 128 respondents who have begun RFID trials. Findings A significant influence on operational deployment is the presence of mandates from key customers requiring the technology’s use. Customer mandates also impact the anticipated benefits of a faster sales cycle and of enhanced systems integration, though the relationships are complex. By contrast, greater cost reduction benefits are anticipated in two industries where mandates are less common – industrial goods and logistics. Perceived organizational innovativeness positively impacts anticipated ROI from RFID. Companies adopting a ‘slap and ship’ approach are less likely to anticipate pricing benefits than those integrating RFID into enterprise systems Research Limitations/Implications The limitations of the paper include the limited sample size of early adopters. In addition, qualitative research is needed into RFID supply chain applications and into different approaches to IS integration of RFID, to inform future survey work. Practical Implications This paper informs supply chain managers and senior decision makers who are examining the potential of RFID technology. It offers guidance on what issues to look for when adopting this technology, approaches to take and the benefits that might be accrued. Originality/Valuer This paper offers a major contribution to understanding the current status of the adoption of RFID in European supply chains. This understanding is put in the context of the wider literatures on supply chain management and the adoption of information systems and te

Re-engineering unwritten rules: an ethnographic study of an intra-organizational ecology

We discuss a behavioural study into the departmental barriers uncovered by qualitative research in ‘Medico’, the UK subsidiary of a market-leading, global supplier of products and services for medical devices for whom sophisticated operations and supply chain management is paramount. An ethnographic investigation of Medico’s production operations, informed by an ontologically realist, narrative ecology, perspective, revealed, and appeared to explain, socially constructed, and emergent rather than intended, inter-departmental barriers. The research revealed latent drivers for production improvement that Medico’s vice-president was able to act on significantly increasing the company’s key measure of operational effectiveness. The example demonstrates that ‘qualitative’ research can have real world impact in an advanced operational context. It also contributes to an ecological or complex adaptive systems, view of organizations and, inter alia, their supply chains. Keywords: unwritten rules, memes, applied ethnography, organizational ecology, silos, throughput improvement

Competing in the Digital Economy?: The Dynamics and Impacts of B2B E-commerce on the South African Manufacturing Sector

ICTs, B2B e-commerce, manufacturing sector, South Africa

Learning difficulties: collaborative inter-organisational information system use within UK retail supply networks

Inter-organisational information systems (IOIS) have been introduced to support collaborative retail supply relationships, yet how these systems are used is not well understood. This paper presents analysis of an ideographic case study of a dynamic United Kingdom grocery sector supply network. Using Archer's (1995) social change theory we explore how changes to buyer-supplier relationship structures re-conditioned individual actors' situational logics in a way that created network learning difficulties. Our analysis shows how actors' inter-organisational information system use reinforced pre-existing bargaining positions and improved already powerful actors' relative negotiating strength. This paper demonstrates the value of multi-level analysis in furthering understanding of the complex relationships between processes of network and individual learning

The impact of trust and power on knowledge sharing in design projects: some empirical evidence from the aerospace industry

It is acknowledged by aerospace engineers that relationships between partners are influenced by topics such as trust and that they enable or inhibit knowledge flow. This paper presents findings from interviews with engineers in the aerospace industry on how trust and power within supply chain teams impact knowledge sharing and integration. From a trust perspective, the results of the paper indicate that individually, engineers are aware of its importance but that there is little organisational awareness and consequently no framework or support exists for managing it. With regards to power, we show that there are positive as well as negative impacts on knowledge sharing to be considered

Information technology and performance management for build-to-order supply chains

En las siguientes líneas se plantea un artículo de reflexión que tiene en cuenta parte del marco teórico que sustenta la investigación titulada “Prácticas pedagógicas que promueven la competencia argumentativa escrita (CAE) en niños campesinos de los grados 4° y 5° del Centro Educativo Municipal La Caldera, Sede Principal de Pasto”, desarrollada en el año 2012. En él se contemplan los aportes de las ciencias del lenguaje y la comunicación, la teoría de la argumentación, la didáctica de la lengua escrita y los géneros discursivos, que dan cuenta de la necesidad de desarrollar la capacidad crítica en los estudiantes a través de la argumentación, lo cual implica transformar las prácticas pedagógicas para que se alejen de la transmisión de conocimientos y den paso a la comunicación, para que la palabra escrita sea apropiada de manera significativa

Exploring inter-departmental barriers between production and quality

Purpose – The purpose of this paper is to demonstrate the value of adopting an organizational ecological perspective to explore behavioural barriers in a UK operations & production management (OPM) setting. Design/methodology/approach – An ethnographic case study approach was adopted with a narrative ecological stance to deconstruct the perceived realities and the origins of the inter‐departmental barriers applying Scott‐Morgan's unwritten rules methodology. Findings – Despite an improvement in the physical proximity of the production and quality control departments, the qualitative approach revealed that latent, socially constructed drivers around management, interaction and communication reinforced inter‐departmental barriers. Conflicting enablers were ultimately responsible derived from the organizational structure, which impacted the firm's production resources. Research limitations/implications – As a case study approach, the specificity of the findings to this OPM setting should be explored further. Practical implications – The paper demonstrates the use of theoretical frameworks in a production and manufacturing organization to provide insights for maximising process effectiveness. Using the organizational ecological perspective to uncover the socially constructed unwritten rules of the OPM setting beneficially impacted on operational effectiveness. Originality/value – The paper contributes to organization ethnography literature by providing a detailed empirical analysis of manufacturing and services behaviour using an organizational ecology perspective. The example demonstrates that “qualitative” research can have real world impact in an advanced operational context. It also contributes to an ecological or complex adaptive systems view of organizations and, inter alia, their supply chains