Um Framework para Gerenciamento de Notificações em Dispositivos Móveis e Interações Agendadas em SistemasWeb

ABSTRACTMobile notifications are clickable messages commonly used to attractusers’ attention at specific times and in different contexts.Among other uses, scheduled notification interventions are toolsthat can remind users of something important or recommend informationthat may be needed. Using notifications to promote interactionbetween web-based systems and mobile users has becomecommon practice. However, there are still challenges related tomanaging these notifications, such as knowing which notificationswere acknowledged and triggered by users, or enabling them toidentify ignored notifications. In this article, we introduce ’ResolveNotification’, a framework that supports scheduling notificationson smart devices. Our solution enables the creation of features thatmake it easy for web system developers to generate notifications,and for individualized management of notifications and interactionsscheduled by system administrators as well as mobile end users.We tested the framework with developers and employed the systemin a preliminary educational case study - the results suggest that’Resolve Notification’ has the potential to be used for managingweb and mobile notification systems