Integrating information and knowledge for enterprise innovation

It has widely been accepted that enterprise integration, can be a source of socio-technical and cultural problems within organisations wishing to provide a focussed end-to-end business service. This can cause possible “straitjacketing” of business process architectures, thus suppressing responsive business re-engineering and competitive advantage for some companies. Accordingly, the current typology and emergent forms of Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI) technologies are set in the context of understanding information and knowledge integration philosophies. As such, key influences and trends in emerging IS integration choices, for end-to-end, cost-effective and flexible knowledge integration, are examined. As touch points across and outside organisations proliferate, via work-flow and relationship management-driven value innovation, aspects of knowledge refinement and knowledge integration pose challenges to maximising the potential of innovation and sustainable success, within enterprises. This is in terms of the increasing propensity for data fragmentation and the lack of effective information management, in the light of information overload. Furthermore, the nature of IS mediation which is inherent within decision making and workflow-based business processes, provides the basis for evaluation of the effects of information and knowledge integration. Hence, the authors propose a conceptual, holistic evaluation framework which encompasses these ideas. It is thus argued that such trends, and their implications regarding enterprise IS integration to engender sustainable competitive advantage, require fundamental re-thinking

Change Support in Cross-Organizational Dynamic Process-Aware Software Architecture – A Pattern-Based Analysis

Process-aware information systems (PAIS) offer promising perspectives in this respect and are increasingly employed for operationally supporting business processes. In this paper, we describe the emergence of different process support paradigms and the lack of methods for comparing existing change approaches have made it difficult for process-aware software architecture (PASA) engineers to choose the adequate technology. A pattern-based analysis combines self-adapting and self-evolution theory in PAIS, we adopt a set of changes patterns and change support features to put forwards four kinds of model of PASA according to the situation of the needs business processer facing and changeable environment. Based on these change patterns and features, we provide a detailed mechanism analysis and case study evaluation in the healthcare industry of the relationship between cross-organizational dynamic process-aware software architecture (CD-PASA) and change patterns of business processes. In summary, we identified change patterns and change support features facilitate the comparison of change support frameworks, and consequently will support PASA engineers in selecting the right technology for realizing flexible PASA. In addition, this work can be used as a reference for implementing more flexible PASA

Security based partner selection in Inter-organizational workflow systems

The creation of inter-organizational workflow implies the coalition of partners' efforts and resources in order to achieve a set of common objectives and goals. However, this openness may cause a huge damage to the participating entities due to security breaches. The risk of unsuccessful collaboration should be well studied. Thus, the key for successful collaboration is to select the appropriate collaborators based on specific security criteria for each outsourced task. In this sense, several criteria have to be considered, among them: trust and reputation level, policy similarity level, security level and privacy compliance level. The proposed security based partner selection approach allows us to rank participating entities in the collaboration based on the main security criteria in order to assign each task to the suitable partner with the most appropriate and efficient way

Marketing innovative service solutions with inter-organizational service networks: opportunities and threats

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MOSAIC roadmap for mobile collaborative work related to health and wellbeing.

The objective of the MOSAIC project is to accelerate innovation in Mobile Worker Support Environments. For that purpose MOSAIC develops visions and illustrative scenarios for future collaborative workspaces involving mobile and location-aware working. Analysis of the scenarios is input to the process of road mapping with the purpose of developing strategies for R&D leading to deployment of innovative mobile work technologies and applications across different domains. One of the application domains where MOSAIC is active is health and wellbeing. This paper builds on another paper submitted to this same conference, which presents and discusses health care and wellbeing specific scenarios. The aim is to present an early form of a roadmap for validation

Pragmatic interoperability in the enterprise : a research agenda

Eective collaboration among today's enterprises is indispensable. Such collaborative synergy is important to foster the creation of innovative value-added products and services that would have otherwise been dicult to achieve if enterprises work in isolation. However, it is a widely held belief that interoperability problems have been one of the perennial hurdles in achieving such collaboration. This research aims to improve the current state of the art in enterprise interoperability research by zeroing in on the notion of pragmatic interoperability(PI). When enterprise systems collaborate by exchanging information, PI goes beyond the compatibility between the structure and the meaning of shared information, it further ensures that the intended eect of the message exchange is realized. This paper outlines our research agenda to address the analysis, design, development and evaluation of a pragmatically interoperable solution for enterprise collaboration