Understanding Users’ Continuance Usage for Social Network Services: A Theoretical Model And Empirical Assessment

As a newly emerged e-business model, Social Network Services (SNS) has encouraged new ways of communication and relationship building, also viewed as “the next big thing after Google”. This study draws attention to the substantive differences between adoption and continuance behaviors in the context of SNS, develops the usage continuance model of SNS to investigate continued usage behavior and underlying factors through literature review and theoretical analysis, verified by an empirical test that involved structural equation modeling. This study will advance the theory of IS continuance, provide a comprehensive research model to investigate the post-adoptive behaviors of SNS and help SNS-empowered businesses and organizations to identify critical factors fundamental to long-term viability and the eventual success of their businesses

Explaining IT-Based Knowledge Sharing Behavior with IS Continuance Model and Social Factors

Knowledge is an important asset in determining the success and survival of an organization in today’s competitive markets. It becomes so important that many advanced Information and Communication Technologies (ICT) and Information Systems (IS) have been developed and employed by organizations specifically for Knowledge Management (KM). However, KM is not just a technical issue. Human is one of the important elements in KM. Human and technology must cooperate well so that KM can be facilitated. Therefore, how to motivate employees to share their knowledge becomes one of the most important KM issues. This paper aims to: (1) extend IS continuance model to study the behavior of using KMS to share knowledge within an organization and (2) integrate social factors in the model to study their relative importance to the use of KMS to share knowledge. It studied the impacts of perceived usefulness, satisfaction, social factors and task interdependence on the behavior of using KMS to share knowledge within an organization. Literature review and survey were conducted to provide supportive results. In the data analysis, the four factors were found to be significantly related to the behavior being studied and explained a significant proportion of the variance

THE ROLE OF CUSTOMER LIFESTYLES FOR THE ROLE OF CUSTOMER LIFESTYLES FOR ONLINE SHOPPING MODEL

E-commerce has provided an opportunity for organizations to prosper. Online shopping is regarded as a new technology adoption of Web site functionality that firms provide. Our model examines the impacts of a Web site’s functionality on online shopping behaviors from perceived benefits (usefulness, ease of use, and playfulness) and perceived risks (trust and familiarity) perspectives. We expect to predict online purchases more accurately by combining consumer-perceived benefits and risks for different consumer lifestyles. This paper helps examine online shopping behaviors more thoroughly from different sides, such as IT functionality, design, and marketing strategies, to better satisfy specific consumer needs

User interface design: A study of expectation- confirmation theory

In a century of high technology and in a cyber world, the website is recognized as a super fast medium of information transfer, sharing and data harmonization.Users around the world look for information in various kinds of websites and online sources.These multicultural users have different experiences and expectations regarding the structure of a website and how to use it. However, there are limited guidelines for the development of websites for multicultural users. In particular, there is a lack of specific standards for user-centric websites that should be taken into account during the development of a website.Such guidelines would be useful in giving designers an overview of how to develop websites that will satisfy the expectations of users around the world.The present study explored ASEAN users’ expectations of an informational website based on expectation-confirmation theory (ECT), which is adapted from the consumer behavior literature. Eight constructs, namely, expectation, perceived usefulness, perceived ease of use, perceived performance, satisfaction, interface quality, confirmation and continuance intention were used to measure a user-centric Web-based interface. The results of the study demonstrate satisfactory reliable and valid scales of the model constructs

Mobile phone adoption and appropriation among the Malaysian teenagers: the influence of intrinsic and extrinsic motivation

Given the significant impact the wireless technologies provided to date, not many research can be found conducted in understanding the pattern of wireless use and adoption among various cohorts of the Malaysian population particularly those of teenagers. This research conducted in order to find out about the pattern of wireless technologies? adoption and use among the Malaysian teenagers. Subsequently, this study expects to establish an understanding of the usage pattern based on the intrinsic and extrinsic motivations theory and the adoption?appropriation of technology perspective. This study should provide a very important contribution to the understanding of teenagers and their mobile phone use behavior. At the same time, this study can also assist in policy development of wireless phone application among high school students and allows for respective authority to re-think of how to exploit the technology to benefit the teenagers for the purpose of learning and motivation. In addition, the findings may also contribute to the modeling of mobile phone use as a strategy to match mobile phone design to user?s technological needs and expectations

Factors of gratification contributing in continuance intention to watch movies on YouTube

YouTube has leveraged their native sharing properties and making all content digitally available to everyone under the Creative Commons license (ford.digitalsnippets.com, 2010).Thousands of movies have been uploaded to YouTube for free viewings and has affected broadcasting and cinema industry greatly (Brody, 2012).This paper is to share sets of predicted elements in YouTube said to be responsible in gratifying its multi-purposes viewers and instill continuance intentions to use the UGC for movie watching among Malaysians in Klang Valley.This was done by integrating the uses and gratification framework with several disconfirmations of motivations (content, social, process, and technology)

Does Privacy Really Matter? An Extended Perspective on Individual Information System Continuance Use

Recent privacy breaches through Facebook demonstrate that these breaches do not always reduce the use of a social media website after a very public breach, in fact, some people use the social media website more. This behavior leads to the question of whether privacy violations influence people’s continued use of Facebook. In this paper, we propose that people have privacy expectations when they use social media websites and when those privacy expectations are not disconfirmed they will be satisfied with the experience and continue using the website. Combining privacy expectations with the expectation disconfirmation theory, we provide a conceptual model to examine privacy-related factors that influence Facebook continuance use

Online Shopping Continuance Intention: A Case Study of Online Shopping in Thailand

This study determines individual’s online shopping continuance intention in Bangkok, Thailand , how  to retain existing consumers and attract new consumers,  to find the most influencing key to Thai consumer’s shopping continuance intention, to understand Thai consumers’ online shopping continuance intention . The study included 400 respondents  living in  Bangkok and have purchased IT products online in the past six months. This study used non-probability purposive sampling technique and questionnaire for data collection. The results of study showed that time-oriented lifestyle, price-oriented lifestyle, and net-oriented lifestyle have  significant impact on satisfaction with online shopping,  while satisfaction with online shopping has a significant impact on continuance intention