Integrating Meeting Results In Organisations

: Electronic Meeting Systems have the potential to improve meeting processes and outcomes. However, success depends on many factors, one of them being the level of organisational integration that can be attained. Our view is that current EMS offer very weak integration, especially in what concerns the postmeeting phase, when meeting results should flow to the organisation and induce the production of goods and services or influence people's opinions. In order to tackle this problem, we developed a framework, based on the concept of meeting genre, specially tailored for EMS support. The paper illustrates the application of the model to a specific organisation, based on a sample of 214 decisions taken in meeting sessions of a management team. . 1. INTRODUCTION Meetings are the most widespread and -- possibly -- the most expensive way of coordinating teams of people in organisations. We have seen in the literature that a meeting may cost up to US$1000 per hour in salary costs; and that..