Sympathy Begins with a Smile, Intelligence Begins with a Word: Use of Multimodal Features in Spoken Human-Robot Interaction

Recognition of social signals, from human facial expressions or prosody of speech, is a popular research topic in human-robot interaction studies. There is also a long line of research in the spoken dialogue community that investigates user satisfaction in relation to dialogue characteristics. However, very little research relates a combination of multimodal social signals and language features detected during spoken face-to-face human-robot interaction to the resulting user perception of a robot. In this paper we show how different emotional facial expressions of human users, in combination with prosodic characteristics of human speech and features of human-robot dialogue, correlate with users' impressions of the robot after a conversation. We find that happiness in the user's recognised facial expression strongly correlates with likeability of a robot, while dialogue-related features (such as number of human turns or number of sentences per robot utterance) correlate with perceiving a robot as intelligent. In addition, we show that facial expression, emotional features, and prosody are better predictors of human ratings related to perceived robot likeability and anthropomorphism, while linguistic and non-linguistic features more often predict perceived robot intelligence and interpretability. As such, these characteristics may in future be used as an online reward signal for in-situ Reinforcement Learning based adaptive human-robot dialogue systems.Comment: Robo-NLP workshop at ACL 2017. 9 pages, 5 figures, 6 table

Challenges for an Ontology of Artificial Intelligence

Of primary importance in formulating a response to the increasing prevalence and power of artificial intelligence (AI) applications in society are questions of ontology. Questions such as: What “are” these systems? How are they to be regarded? How does an algorithm come to be regarded as an agent? We discuss three factors which hinder discussion and obscure attempts to form a clear ontology of AI: (1) the various and evolving definitions of AI, (2) the tendency for pre-existing technologies to be assimilated and regarded as “normal,” and (3) the tendency of human beings to anthropomorphize. This list is not intended as exhaustive, nor is it seen to preclude entirely a clear ontology, however, these challenges are a necessary set of topics for consideration. Each of these factors is seen to present a 'moving target' for discussion, which poses a challenge for both technical specialists and non-practitioners of AI systems development (e.g., philosophers and theologians) to speak meaningfully given that the corpus of AI structures and capabilities evolves at a rapid pace. Finally, we present avenues for moving forward, including opportunities for collaborative synthesis for scholars in philosophy and science

A Review on Human-Computer Interaction and Intelligent Robots

In the field of artificial intelligence, human–computer interaction (HCI) technology and its related intelligent robot technologies are essential and interesting contents of research. From the perspective of software algorithm and hardware system, these above-mentioned technologies study and try to build a natural HCI environment. The purpose of this research is to provide an overview of HCI and intelligent robots. This research highlights the existing technologies of listening, speaking, reading, writing, and other senses, which are widely used in human interaction. Based on these same technologies, this research introduces some intelligent robot systems and platforms. This paper also forecasts some vital challenges of researching HCI and intelligent robots. The authors hope that this work will help researchers in the field to acquire the necessary information and technologies to further conduct more advanced research

A global workspace theory model for trust estimation in human-robot interaction

Successful and genuine social connections between humans are based on trust, even more when the people involved have to collaborate to reach a shared goal. With the advent of new findings and technologies in the field of robotics, it appears that this same key factor that regulates relationships between humans also applies with the same importance to human-robot interactions (HRI). Previous studies have proven the usefulness of a robot able to estimate the trustworthiness of its human collaborators and in this position paper we discuss a method to extend an existing state-of-the-art trust model with considerations based on social cues such as emotions. The proposed model follows the Global Workspace Theory (GWT) principles to build a novel system able to combine multiple specialised expert systems to determine whether the partner can be considered trustworthy or not. Positive results would demonstrate the usefulness of using constructive biases to enhance the teaming skills of social robots

An Emotion Theory Approach to Artificial Emotion Systems for Robots and Intelligent Systems: Survey and Classification

This is the published version.To assist in the evaluation process when determining architectures for new robots and intelligent systems equipped with artificial emotions, it is beneficial to understand the systems that have been built previously. Other surveys have classified these systems on the basis of their technological features. In this survey paper, we present a classification system based on a model similar to that used in psychology and philosophy for theories of emotion. This makes possible a connection to thousands of years of discourse on the topic of emotion. Five theories of emotion are described based on an emotion theory model proposed by Power and Dalgleish. The paper provides classifications using a model of 10 new questions, for 14 major research projects that describe implementations or designs for systems that use artificial emotions for either robotics or general artificial intelligenc

The influence of dynamics and speech on understanding humanoid facial expressions

Human communication relies mostly on nonverbal signals expressed through body language. Facial expressions, in particular, convey emotional information that allows people involved in social interactions to mutually judge the emotional states and to adjust its behavior appropriately. First studies aimed at investigating the recognition of facial expressions were based on static stimuli. However, facial expressions are rarely static, especially in everyday social interactions. Therefore, it has been hypothesized that the dynamics inherent in a facial expression could be fundamental in understanding its meaning. In addition, it has been demonstrated that nonlinguistic and linguistic information can contribute to reinforce the meaning of a facial expression making it easier to be recognized. Nevertheless, few studies have been performed on realistic humanoid robots. This experimental work aimed at demonstrating the human-like expressive capability of a humanoid robot by examining whether the effect of motion and vocal content influenced the perception of its facial expressions. The first part of the experiment aimed at studying the recognition capability of two kinds of stimuli related to the six basic expressions (i.e. anger, disgust, fear, happiness, sadness, and surprise): static stimuli, that is, photographs, and dynamic stimuli, that is, video recordings. The second and third parts were focused on comparing the same six basic expressions performed by a virtual avatar and by a physical robot under three different conditions: (1) muted facial expressions, (2) facial expressions with nonlinguistic vocalizations, and (3) facial expressions with an emotionally neutral verbal sentence. The results show that static stimuli performed by a human being and by the robot were more ambiguous than the corresponding dynamic stimuli on which motion and vocalization were associated. This hypothesis has been also investigated with a 3-dimensional replica of the physical robot demonstrating that even in case of a virtual avatar, dynamic and vocalization improve the emotional conveying capability