Increasing participation in the information society by people with disabilities and their families in lower-income countries using mainstream technologies

Assistive technology (AT) has been actively researched, developed and implemented throughout higher-income countries, but is relatively absent from lower-income countries. In lower-income countries, there is very little AT for reading, writing, communicating and for participation in the information society. In order for persons with disabilities in lower-income countries to participate fully in society, mainstream information and communication technologies (ICTs) such as mobile phones should be used as AT. This paper explores the potential for using mainstream ICTs as AT in lower-income countries, keeping in mind current ICT trends, characteristics of the post-PC era and ICT-based AT in higher-income countries. The paper concludes with a case study where mobile phones and SMS were used by people with disabilities and their caregivers to access information in a resourced-limited community in Bogota, Colombia. Mobile phones, a readily available mainstream ICT in this community, were a useful tool for addressing the information exclusion of people with disabilities and caregivers

Inclusion and Independence: The impact of Mobile Technology on the Lives of Persons with Disabilities in Kenya and Bangladesh

Globally, mobile technology plays a significant role connecting and supporting people with disabilities. However, there has been limited research focused on understanding the impact of mobile technology in the lives of persons with disabilities in low or middle- income countries. This paper presents the findings of a participatory photovoice study looking at the role that mobile phones play in the daily lives of 16 persons with disabilities in Kenya and Bangladesh. Participants used a combination of pictures and voice recordings to capture their own stories and illustrate the impact that mobile phone use has on their lives. Through thematic analysis, we categorized the benefits of mobile phones captured by participants as 1) Improved social connection; 2) Increased independence and 3) Access to opportunities. While mobile phones are ubiquitously used for communication, for persons with disabilities they become essential assistive technologies that bridge barriers to opportunities which are not accessible otherwise. Our paper adds evidence to the need for mobile phones for persons with disabilities to enable communication and connectivity in support of development

On Equal Footing? A study on how adult members of the Deaf and hard of hearing community (in the United States) perceive that the procurement, use, or absence of assistive technology has influenced their lives

Technology has changed each of our lives, that is certain. Findings from previous studies about assistive technology plus personal interviews and a survey were used for this interpretive phenomenological study. Interviews were conducted with people associated with the researcher’s work. Existing literature regarding assistive technology produced themes revolving around systemic policies & practices, various types of assistive technology, the users of assistive technology themselves (situation, age, circumstances, etc.), and the impact of assistive technology. The last theme is the focus of this qualitative study: how adult members of the Deaf and hard of hearing community’s lives have been affected by assistive technology. The devices and services mentioned by the participants are explained and/or illustrated. Comments made by the interviewees are divided into two arenas: the effects of using assistive technology and the effects of not having it. Assistive technology has helped to create a much better life for the interviewees overall, in their opinion. Each expressed that they feel a part of the larger society, can be successful at work, can know and be known, and look forward to what the future holds, albeit with some concerns. This study shows that although technology has improved their lives, equal footing for them (& others) in a hearing world may not have arrived yet