Trust and Privacy Permissions for an Ambient World

Ambient intelligence (AmI) and ubiquitous computing allow us to consider a future where computation is embedded into our daily social lives. This vision raises its own important questions and augments the need to understand how people will trust such systems and at the same time achieve and maintain privacy. As a result, we have recently conducted a wide reaching study of people’s attitudes to potential AmI scenarios with a view to eliciting their privacy concerns. This chapter describes recent research related to privacy and trust with regard to ambient technology. The method used in the study is described and findings discussed

Trust in social machines: the challenges

The World Wide Web has ushered in a new generation of applications constructively linking people and computers to create what have been called ‘social machines.’ The ‘components’ of these machines are people and technologies. It has long been recognised that for people to participate in social machines, they have to trust the processes. However, the notions of trust often used tend to be imported from agent-based computing, and may be too formal, objective and selective to describe human trust accurately. This paper applies a theory of human trust to social machines research, and sets out some of the challenges to system designers

Employment Retention Essentials

Employment retention is one of the critical challenges facing the workforce field today. For any organization that seeks to improve retention services, "Employment Retention Essentials" is an invaluable resource. User-friendly and filled with practical ideas, this guide offers concrete tools for keeping people working, including tips on how to involve employers, build relationships and stay in contact with participants

Rethinking De-Perimeterisation: Problem Analysis And Solutions

For businesses, the traditional security approach is the hard-shell model: an organisation secures all its assets using a fixed security border, trusting the inside, and distrusting the outside. However, as technologies and business processes change, this model looses its attractiveness. In a networked world, “inside” and “outside” can no longer be clearly distinguished. The Jericho Forum - an industry consortium part of the Open Group – coined this process deperimeterisation and suggested an approach aimed at securing data rather than complete systems and infrastructures. We do not question the reality of de-perimeterisation; however, we believe that the existing analysis of the exact problem, as well as the usefulness of the proposed solutions have fallen short: first, there is no linear process of blurring boundaries, in which security mechanisms are placed at lower and lower levels, until they only surround data. To the contrary, we experience a cyclic process of connecting and disconnecting of systems. As conditions change, the basic trade-off between accountability and business opportunities is made (and should be made) every time again. Apart from that, data level security has several limitations to start with, and there is a big potential for solving security problems differently: by rearranging the responsibilities between businesses and individuals. The results of this analysis can be useful for security professionals who need to trade off different security mechanisms for their organisations and their information systems

Guest Editorial: Ethics and Privacy in Learning Analytics

The European Learning Analytics Community Exchange (LACE) project is responsible for an ongoing series of workshops on ethics and privacy in learning analytics (EP4LA), which have been responsible for driving and transforming activity in these areas. Some of this activity has been brought together with other work in the papers that make up this special issue. These papers cover the creation and development of ethical frameworks, as well as tools and approaches that can be used to address issues of ethics and privacy. This editorial suggests that it is worth taking time to consider the often intertangled issues of ethics, data protection and privacy separately. The challenges mentioned within the special issue are summarised in a table of 22 challenges that are used to identify the values that underpin work in this area. Nine ethical goals are suggested as the editors’ interpretation of the unstated values that lie behind the challenges raised in this paper

To What Extent do Latin Americans Trust and Cooperate? Field Experiments on Social Exclusion In Six Latin American Countries

This paper explores the extent to which individuals trust, reciprocate, cooperate and pool risk by using a battery of field experiments containing the trust game, the voluntary contributions mechanism and the risk pooling game; applied in six capital cities in Latin America. The results suggest that: (i) on average, the propensity to trust and cooperate among Latin Americans is remarkably similar to that found in other regions of the world; (ii) expectations about the behavior of other players are the main driver of trust, reciprocity and cooperation; and (iii) behaviors involving socialization, trust and cooperation are closely interconnected.

Eavesdropping Whilst You're Shopping: Balancing Personalisation and Privacy in Connected Retail Spaces

Physical retailers, who once led the way in tracking with loyalty cards and `reverse appends', now lag behind online competitors. Yet we might be seeing these tables turn, as many increasingly deploy technologies ranging from simple sensors to advanced emotion detection systems, even enabling them to tailor prices and shopping experiences on a per-customer basis. Here, we examine these in-store tracking technologies in the retail context, and evaluate them from both technical and regulatory standpoints. We first introduce the relevant technologies in context, before considering privacy impacts, the current remedies individuals might seek through technology and the law, and those remedies' limitations. To illustrate challenging tensions in this space we consider the feasibility of technical and legal approaches to both a) the recent `Go' store concept from Amazon which requires fine-grained, multi-modal tracking to function as a shop, and b) current challenges in opting in or out of increasingly pervasive passive Wi-Fi tracking. The `Go' store presents significant challenges with its legality in Europe significantly unclear and unilateral, technical measures to avoid biometric tracking likely ineffective. In the case of MAC addresses, we see a difficult-to-reconcile clash between privacy-as-confidentiality and privacy-as-control, and suggest a technical framework which might help balance the two. Significant challenges exist when seeking to balance personalisation with privacy, and researchers must work together, including across the boundaries of preferred privacy definitions, to come up with solutions that draw on both technology and the legal frameworks to provide effective and proportionate protection. Retailers, simultaneously, must ensure that their tracking is not just legal, but worthy of the trust of concerned data subjects.Comment: 10 pages, 1 figure, Proceedings of the PETRAS/IoTUK/IET Living in the Internet of Things Conference, London, United Kingdom, 28-29 March 201