Myths and Realities about Online Forums in Open Source Software Development: An Empirical Study

The use of free and open source software (OSS) is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations, in particular regarding the provision and availability of support. Some of the biggest concerns about free and open source software are post release software defects and their rectification, management of dynamic requirements and support to the users. A common belief is that there is no appropriate support available for this class of software. A contradictory argument is that due to the active involvement of Internet users in online forums, there is in fact a large resource available that communicates and manages the provision of support. The research model of this empirical investigation examines the evidence available to assess whether this commonly held belief is based on facts given the current developments in OSS or simply a myth, which has developed around OSS development. We analyzed a dataset consisting of 1880 open source software projects covering a broad range of categories in this investigation. The results show that online forums play a significant role in managing software defects, implementation of new requirements and providing support to the users in open source software and have become a major source of assistance in maintenance of the open source projects

Open Source Software: From Open Science to New Marketing Models

-Open source Software; Intellectual Property; Licensing; Business Model.

Decoding the "Free/Open Source(F/OSS) Software Puzzle" a survey of theoretical and empirical contributions

F/OSS software has been described by many as a puzzle. In the past five years, it has stimulated the curiosity of scholars in a variety of fields, including economics, law, psychology, anthropology and computer science, so that the number of contributions on the subject has increased exponentially. The purpose of this paper is to provide a sufficiently comprehensive account of these contributions in order to draw some general conclusions on the state of our understanding of the phenomenon and identify directions for future research. The exercise suggests that what is puzzling about F/OSS is not so much the fact that people freely contribute to a good they make available to all, but rather the complexity of its institutional structure and its ability to organizationally evolve over time.F/OSS software, Innovation, Incentives, Governance, Intellectual Property Rights

Investigating the Feasibility of Open Development of Operations Support Solutions

The telecommunications Operations Support Systems supply chain must address many stakeholders: R&D, Product and Requirements Management, Purchasing, Systems Integration, Systems Administration and Users. While the management of next generation networks and services poses significant technical challenges, the present supply chain, market configuration, and business practices of the OSS community are an obstacle to rapid innovation. Forums for open development could potentially provide a medium to shorten this supply chain for the deployment of workable systems. This paper discusses the potential benefits and barriers to the open development of OSS for the telecommunications industry. It proposes the use of action research to execute a feasibility study into the open development of OSS software solutions within an industry wide Open OSS project

Motivation and Sorting in Open Source Software Innovation

This paper studies the role of intrinsic motivation, reputation, and reciprocity in driving open source software innovation. Unlike previous literature based on survey data, we exploit the observed pattern of contributions - the .revealed preference. of developers - to infer the underlying incentives driving the decision to contribute source code. Using detailed information on code contributions and project membership, we classify software developers into distinct types and study how contributions from each developer type vary according to the open source license type and other project characteristics. We find that developers strongly sort by license type, project size, and corporate sponsorship, and that reciprocity is important only for a small subset of projects. We also show that contributions have a substantial impact on the performance of open source projects.open source software, innovation, incentives, intrinsic motivation, motivated agents, reputation, reciprocity

Enabling and Sustaining Collaborative Innovation

This paper extends the principles of open source software development to a non-industry-specific level by introducing the Open Source Innovation (OSI) model. OSI exhibits main differences to other related models and concepts such as the private-collective model, commons-based peer production, R&D networks and is therefore an innovation model in its own right. In order for OSI projects to be successful, numerous factors need to be fulfilled. We make the distinction between four categories of factors: economic, technical, legal, and social. In each category, we differentiate between enabling and sustaining factors. The enabling factors must be met at the beginning of the project, whereas the sustaining factors must be satisfied as the project progresses.OSI, open source innovation, R&D