Many-server diffusion limits for G/Ph/n+GIG/Ph/n+GI queues

This paper studies many-server limits for multi-server queues that have a phase-type service time distribution and allow for customer abandonment. The first set of limit theorems is for critically loaded $G/Ph/n+GI$ queues, where the patience times are independent and identically distributed following a general distribution. The next limit theorem is for overloaded $G/ Ph/n+M$ queues, where the patience time distribution is restricted to be exponential. We prove that a pair of diffusion-scaled total-customer-count and server-allocation processes, properly centered, converges in distribution to a continuous Markov process as the number of servers $n$ goes to infinity. In the overloaded case, the limit is a multi-dimensional diffusion process, and in the critically loaded case, the limit is a simple transformation of a diffusion process. When the queues are critically loaded, our diffusion limit generalizes the result by Puhalskii and Reiman (2000) for $GI/Ph/n$ queues without customer abandonment. When the queues are overloaded, the diffusion limit provides a refinement to a fluid limit and it generalizes a result by Whitt (2004) for $M/M/n/+M$ queues with an exponential service time distribution. The proof techniques employed in this paper are innovative. First, a perturbed system is shown to be equivalent to the original system. Next, two maps are employed in both fluid and diffusion scalings. These maps allow one to prove the limit theorems by applying the standard continuous-mapping theorem and the standard random-time-change theorem.Comment: Published in at http://dx.doi.org/10.1214/09-AAP674 the Annals of Applied Probability (http://www.imstat.org/aap/) by the Institute of Mathematical Statistics (http://www.imstat.org

Separation of timescales in a two-layered network

We investigate a computer network consisting of two layers occurring in, for example, application servers. The first layer incorporates the arrival of jobs at a network of multi-server nodes, which we model as a many-server Jackson network. At the second layer, active servers at these nodes act now as customers who are served by a common CPU. Our main result shows a separation of time scales in heavy traffic: the main source of randomness occurs at the (aggregate) CPU layer; the interactions between different types of nodes at the other layer is shown to converge to a fixed point at a faster time scale; this also yields a state-space collapse property. Apart from these fundamental insights, we also obtain an explicit approximation for the joint law of the number of jobs in the system, which is provably accurate for heavily loaded systems and performs numerically well for moderately loaded systems. The obtained results for the model under consideration can be applied to thread-pool dimensioning in application servers, while the technique seems applicable to other layered systems too.Comment: 8 pages, 2 figures, 1 table, ITC 24 (2012

Redundancy Scheduling with Locally Stable Compatibility Graphs

Redundancy scheduling is a popular concept to improve performance in parallel-server systems. In the baseline scenario any job can be handled equally well by any server, and is replicated to a fixed number of servers selected uniformly at random. Quite often however, there may be heterogeneity in job characteristics or server capabilities, and jobs can only be replicated to specific servers because of affinity relations or compatibility constraints. In order to capture such situations, we consider a scenario where jobs of various types are replicated to different subsets of servers as prescribed by a general compatibility graph. We exploit a product-form stationary distribution and weak local stability conditions to establish a state space collapse in heavy traffic. In this limiting regime, the parallel-server system with graph-based redundancy scheduling operates as a multi-class single-server system, achieving full resource pooling and exhibiting strong insensitivity to the underlying compatibility constraints.Comment: 28 pages, 4 figure