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Fixing Inclusivity Bugs: Information Processing Styles and Learning Styles
Most software systems today do not support cognitive diversity. Further, because of differences in problem-solving styles that cluster by gender, software that poorly supports cognitive diversity can also embed gender biases. To help software professionals fix gender bias ābugsā related to peopleās problem-solving styles for information processing and learning of new software we collected and triangulated inclusivity fixes from three sources. The first two are empirical studies we conducted: a heuristics-driven user study and a field research industry study. The third source is data that we obtained from a before/after user study of inclusivity bugs. The resulting seven potential inclusivity fixes show how to debug software to be more inclusive for diverse problem-solving styles