Listening between the Lines: Learning Personal Attributes from Conversations

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web applications, by extracting personal attributes from conversations. This problem is more challenging than the established task of information extraction from scientific publications or Wikipedia articles, because dialogues often give merely implicit cues about the speaker. We propose methods for inferring personal attributes, such as profession, age or family status, from conversations using deep learning. Specifically, we propose several Hidden Attribute Models, which are neural networks leveraging attention mechanisms and embeddings. Our methods are trained on a per-predicate basis to output rankings of object values for a given subject-predicate combination (e.g., ranking the doctor and nurse professions high when speakers talk about patients, emergency rooms, etc). Experiments with various conversational texts including Reddit discussions, movie scripts and a collection of crowdsourced personal dialogues demonstrate the viability of our methods and their superior performance compared to state-of-the-art baselines.Comment: published in WWW'1

Listening between the Lines: Learning Personal Attributes from Conversations

Open-domain dialogue agents must be able to converse about many topics while incorporating knowledge about the user into the conversation. In this work we address the acquisition of such knowledge, for personalization in downstream Web applications, by extracting personal attributes from conversations. This problem is more challenging than the established task of information extraction from scientific publications or Wikipedia articles, because dialogues often give merely implicit cues about the speaker. We propose methods for inferring personal attributes, such as profession, age or family status, from conversations using deep learning. Specifically, we propose several Hidden Attribute Models, which are neural networks leveraging attention mechanisms and embeddings. Our methods are trained on a per-predicate basis to output rankings of object values for a given subject-predicate combination (e.g., ranking the doctor and nurse professions high when speakers talk about patients, emergency rooms, etc). Experiments with various conversational texts including Reddit discussions, movie scripts and a collection of crowdsourced personal dialogues demonstrate the viability of our methods and their superior performance compared to state-of-the-art baselines

Access to recorded interviews: A research agenda

Recorded interviews form a rich basis for scholarly inquiry. Examples include oral histories, community memory projects, and interviews conducted for broadcast media. Emerging technologies offer the potential to radically transform the way in which recorded interviews are made accessible, but this vision will demand substantial investments from a broad range of research communities. This article reviews the present state of practice for making recorded interviews available and the state-of-the-art for key component technologies. A large number of important research issues are identified, and from that set of issues, a coherent research agenda is proposed

Leveraging Longitudinal Data for Personalized Prediction and Word Representations

This thesis focuses on personalization, word representations, and longitudinal dialog. We first look at users expressions of individual preferences. In this targeted sentiment task, we find that we can improve entity extraction and sentiment classification using domain lexicons and linear term weighting. This task is important to personalization and dialog systems, as targets need to be identified in conversation and personal preferences affect how the system should react. Then we examine individuals with large amounts of personal conversational data in order to better predict what people will say. We consider extra-linguistic features that can be used to predict behavior and to predict the relationship between interlocutors. We show that these features improve over just using message content and that training on personal data leads to much better performance than training on a sample from all other users. We look not just at using personal data for these end-tasks, but also constructing personalized word representations. When we have a lot of data for an individual, we create personalized word embeddings that improve performance on language modeling and authorship attribution. When we have limited data, but we have user demographics, we can instead construct demographic word embeddings. We show that these representations improve language modeling and word association performance. When we do not have demographic information, we show that using a small amount of data from an individual, we can calculate similarity to existing users and interpolate or leverage data from these users to improve language modeling performance. Using these types of personalized word representations, we are able to provide insight into what words vary more across users and demographics. The kind of personalized representations that we introduce in this work allow for applications such as predictive typing, style transfer, and dialog systems. Importantly, they also have the potential to enable more equitable language models, with improved performance for those demographic groups that have little representation in the data.PHDComputer Science & EngineeringUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttp://deepblue.lib.umich.edu/bitstream/2027.42/167971/1/cfwelch_1.pd