Explaining Task Support Satisfaction on Electronic Patient Care Report (ePCR) in Emergency Medical Services (EMS): An Elaboration Likelihood Model Lens

This paper aims to investigate the antecedents of task support satisfaction in the context of electronic patient care report (ePCR) in emergency medical services (EMS). Although prior studies have extensively examined electronic health records (EHR) use, the area of EMS has been overlooked in the literature. This study examines the ePCR system characteristics, including information quality, compatibility, security protection, usability, and reputation, through the lens of elaboration likelihood model. Furthermore, based on the theory, a moderating role of ePCR self-efficacy and the interaction effect between security protection and usability are proposed. By examining these focal variables, we expect to understand how ePCR can be more effective, EMS personnel perceive more task support satisfaction, and existing concerns on ePCR compatibility and security can be relieved

2023, UMaine News Press Releases

This is a catalog of press releases put out by the University of Maine Division of Marketing and Communications between January 3, 2023 and November 1, 2023