The state of software maintenance

A state of software maintenance survey is presented, indicating the incongruity of the simultaneous existence of important and neglect in this field. An overview is given of selected developments and activities covering the following topics: the "Maintenance Problem", models, methods for improving maintenance, metrics, maintenance information management, standards, maintenance of existing code, and surveys. The paper concludes with a prognosis of what is ahead in maintenance: a battle and tradeoff between the forces for maintaining the base of existing software and the forces for the evolution of new systems. An Appendix is provided for the reader who desires information about a software maintenance conference and a special interest group

Management of an information systems (IS) department.

Bibliography: leaves 119-124.This thesis discusses the principles relating to the management of an Information Systems (IS) department. To be effective an IS service must support the ultimate goals of the organization directly. In this regard, user acceptance of the services offered is essential. In addition, economic justification and verification of the technical feasibility of an. IS project is essential to ensuring minimum wasted effort, management's commitment to the project