QoE Modelling, Measurement and Prediction: A Review

In mobile computing systems, users can access network services anywhere and anytime using mobile devices such as tablets and smart phones. These devices connect to the Internet via network or telecommunications operators. Users usually have some expectations about the services provided to them by different operators. Users' expectations along with additional factors such as cognitive and behavioural states, cost, and network quality of service (QoS) may determine their quality of experience (QoE). If users are not satisfied with their QoE, they may switch to different providers or may stop using a particular application or service. Thus, QoE measurement and prediction techniques may benefit users in availing personalized services from service providers. On the other hand, it can help service providers to achieve lower user-operator switchover. This paper presents a review of the state-the-art research in the area of QoE modelling, measurement and prediction. In particular, we investigate and discuss the strengths and shortcomings of existing techniques. Finally, we present future research directions for developing novel QoE measurement and prediction technique

Quality of service routing for real-time traffic

Imperial Users onl

A QoS enabling queuing scheme for Fourth Generation wireless access networks

Word processed copy.Includes bibliographical references (leaves 70-74).This research proposes a scheme to accomplish the task of network selection; this is achieved by enhancing existing QoS provisioning approaches. The scheme models the radio access network as a network of queuing nodes. With the model, the link layer QoS statistics of user traffic in each available path through the network is determined. The author postulates that the statistics indicate the QoS capabilities of the network and can therefore be used to select the best network to serve the mobile user

Practical Hidden Voice Attacks against Speech and Speaker Recognition Systems

Voice Processing Systems (VPSes), now widely deployed, have been made significantly more accurate through the application of recent advances in machine learning. However, adversarial machine learning has similarly advanced and has been used to demonstrate that VPSes are vulnerable to the injection of hidden commands - audio obscured by noise that is correctly recognized by a VPS but not by human beings. Such attacks, though, are often highly dependent on white-box knowledge of a specific machine learning model and limited to specific microphones and speakers, making their use across different acoustic hardware platforms (and thus their practicality) limited. In this paper, we break these dependencies and make hidden command attacks more practical through model-agnostic (blackbox) attacks, which exploit knowledge of the signal processing algorithms commonly used by VPSes to generate the data fed into machine learning systems. Specifically, we exploit the fact that multiple source audio samples have similar feature vectors when transformed by acoustic feature extraction algorithms (e.g., FFTs). We develop four classes of perturbations that create unintelligible audio and test them against 12 machine learning models, including 7 proprietary models (e.g., Google Speech API, Bing Speech API, IBM Speech API, Azure Speaker API, etc), and demonstrate successful attacks against all targets. Moreover, we successfully use our maliciously generated audio samples in multiple hardware configurations, demonstrating effectiveness across both models and real systems. In so doing, we demonstrate that domain-specific knowledge of audio signal processing represents a practical means of generating successful hidden voice command attacks

QoE-centric service delivery: A collaborative approach among OTTs and ISPs

The provisioning of the quality to end users is a major objective for the successful deployment of multimedia services over the Internet. It is more and more evident from past research and service deployments that such an objective often requires a collaboration among the different parties that are involved in the delivery of the service. This paper specifically focuses on the cooperation between the Over-The-Top (OTTs) and the Internet Service Providers (ISPs) and proposes a novel service delivery approach that is purely driven by the Quality of Experience (QoE) provided to the final common users. Initially, we identify the need of the collaboration among the OTTs and the ISPs where we not only highlight some of the enterprise level motivations (revenue generation) but also the technical aspects which require collaboration. Later, we provide a reference architecture with the required modules and vertical interfaces for the interaction among the OTTs and the ISPs. Then, we provide a collaboration model where we focus on the modeling of the revenue, whose maximization drives the collaboration. The revenue is considered to be dependent on the user churn, which in turn is affected by the QoE and is modeled using the Sigmoid function. We illustrate simulation results based on our proposed collaboration approach which highlight how the proposed strategy increases the revenue generation and QoE for the OTTs and the ISPs hence providing a ground for ISP to join the loop of revenue generation between OTTs and users

Quality of Service optimisation framework for Next Generation Networks

Within recent years, the concept of Next Generation Networks (NGN) has become widely accepted within the telecommunication area, in parallel with the migration of telecommunication networks from traditional circuit-switched technologies such as ISDN (Integrated Services Digital Network) towards packet-switched NGN. In this context, SIP (Session Initiation Protocol), originally developed for Internet use only, has emerged as the major signalling protocol for multimedia sessions in IP (Internet Protocol) based NGN. One of the traditional limitations of IP when faced with the challenges of real-time communications is the lack of quality support at the network layer. In line with NGN specification work, international standardisation bodies have defined a sophisticated QoS (Quality of Service) architecture for NGN, controlling IP transport resources and conventional IP QoS mechanisms through centralised higher layer network elements via cross-layer signalling. Being able to centrally control QoS conditions for any media session in NGN without the imperative of a cross-layer approach would result in a feasible and less complex NGN architecture. Especially the demand for additional network elements would be decreased, resulting in the reduction of system and operational costs in both, service and transport infrastructure. This thesis proposes a novel framework for QoS optimisation for media sessions in SIP-based NGN without the need for cross-layer signalling. One key contribution of the framework is the approach to identify and logically group media sessions that encounter similar QoS conditions, which is performed by applying pattern recognition and clustering techniques. Based on this novel methodology, the framework provides functions and mechanisms for comprehensive resource-saving QoS estimation, adaptation of QoS conditions, and support of Call Admission Control. The framework can be integrated with any arbitrary SIP-IP-based real-time communication infrastructure, since it does not require access to any particular QoS control or monitoring functionalities provided within the IP transport network. The proposed framework concept has been deployed and validated in a prototypical simulation environment. Simulation results show MOS (Mean Opinion Score) improvement rates between 53 and 66 percent without any active control of transport network resources. Overall, the proposed framework comes as an effective concept for central controlled QoS optimisation in NGN without the need for cross-layer signalling. As such, by either being run stand-alone or combined with conventional QoS control mechanisms, the framework provides a comprehensive basis for both the reduction of complexity and mitigation of issues coming along with QoS provision in NGN