Measurement and effects of teaching quality : an empirical model applied to masters programs

This study applies service quality and customer satisfaction theory to the field of education, and particularly to postgraduate studies. It examines the impact of multiple indicators of teaching quality on student satisfaction. For this purpose, a model is proposed and verified in which the teaching quality indicators are antecedents of the student's satisfaction with the professor and the program. An innovative aspect of the study is the introduction into education of the concept of customer loyalty as a result of satisfaction. In its analysis of these aspects, the study draws on data from a survey conducted among students of two business administration programs. A total of 2,446 valid questionnaires were obtained. In the proposed model, the latent variable, student satisfaction, is considered to be a consequence of the combined effect of satisfaction with certain aspects of teaching quality and the cause of the variation in the indicators on the satisfaction measurement scale. The model was tested by using the MIMIC [Multiple Indicators and Multiple Causes] structural equation technique

A Guide to Evaluating Marine Spatial Plans

Marine spatial plans are being developed in over 40 countries around the world, to distribute human activities in marine areas more sustainably and achieve ecological, social, and economic objectives. Monitoring and evaluation are often considered only after a plan has been developed. This guide will help marine planners and managers, monitor and evaluate the success of marine plans in achieving real results and outcomes. This report emphasizes the importance of early integration of monitoring and evaluation in the planning process, the importance of measurable and specific objectives, clear management actions, relevant indicators and targets, and involvement of stakeholders throughout the planning process.

Lessons Learned and Next Steps in Energy Efficiency Measurement and Attribution: Energy Savings, Net to Gross, Non-Energy Benefits, and Persistence of Energy Efficiency Behavior

This white paper examines four topics addressing evaluation, measurement, and attribution of direct and indirect effects to energy efficiency and behavioral programs: Estimates of program savings (gross); Net savings derivation through free ridership / net to gross analyses; Indirect non-energy benefits / impacts (e.g., comfort, convenience, emissions, jobs); and, Persistence of savings

Feeding Ourselves Thirsty: How the Food Sector is Managing Global Water Risks

The global food sector faces extraordinary risks from the twin challenges of water scarcity and water pollution. Growing competition for water, combined with weak regulations, failing infrastructure, pollution and climate change impacts threaten the sector's water security and contribute to a water availability emergency that was recently ranked the world's "top global risk" by the World Economic Forum.This report examines how water risks affect the profitability and competitive positioning of 37 major food sector companies in four industries: packaged food, beverage, meat and agricultural products. It evaluates and ranks these companies -- the majority of which are U.S. domiciled and publicly-traded -- on how well they are positioned to anticipate and mitigate these risks, as well as contribute to improved water resource management.The report provides recommendations for how analysts and investors can effectively evaluate food sector companies on their water risk exposure and management practices. It also provides recommendations for how food companies can improve water efficiency and water quality across their operations and supply chains to reduce risks and protect water resources

Guidance for the conduct of a social protection expenditure, performance and finance review

The aim of this paper is to provide some guidance on how to carry out a social protection (SP) expenditure, performance and finance review - given the absence of social protection in public expenditure review (PER) work to date. Such a review will enable countries (i) to better use their SP budgets as a proactive instrument in addressing vulnerability and welfare concerns, and (ii) to propose solutions that ultimately aim at reducing poverty and maximizing social welfare.Insurance&Risk Mitigation,Banks&Banking Reform,Social Risk Management,Non Bank Financial Institutions,Public Sector Economics

From "best practice" to "best fit": a framework for designing and analyzing pluralistic agricultural advisory services worldwide

"The paper develops a framework for the design and analysis of pluralistic agricultural advisory services and reviews research methods from different disciplines that can be used when applying the framework. Agricultural advisory services are defined in the paper as the entire set of organizations that support and facilitate people engaged in agricultural production to solve problems and to obtain information, skills and technologies to improve their livelihoods and well-being... To classify pluralistic agricultural advisory services, the paper distinguishes between organizations from the public, the private and the third sector that can be involved in (a) providing and (b) financing of agricultural advisory services. The framework for analyzing pluralistic agricultural advisory services presented in the paper addresses the need for analytical approaches that help policy-makers to identify those reform options that best fit country-specific frame conditions. Thus, the paper supports a shift from a “one-size-fits-all” to a “best fit” approach in the reform of public services... Based on a review of the literature, the paper presents a variety of quantitative and qualitative methodological approaches derived from different disciplines that can be applied when using the framework in empirical research projects. The disciplines include agricultural and institutional economics, communication theory, adult education, and public administration and management. The paper intends to inform researchers as well as practitioners, policy-makers and development partners who are interested in supporting evidence-based reform of agricultural advisory services. from Authors' AbstractAgricultural extension work, Pro-poor growth, Capacity strengthening,

Evaluating the Impact on Market Performance of Investments in Market Information Systems: Methodological Challenges

Evaluating the impact on market performance of investments in agricultural market information systems (MIS) face several methodological challenges. These fall into two broad categories: (a) defining the dimensions of market performance to measure (which is a function of whom the MIS is designed to serve) and identifying reliable indicators of those performance dimensions, and (b) identifying the causal effects of the MIS. The determination of causal effects in turn requires establishing a credible baseline, measuring “treatment effects” (i.e., the effects on economic behavior of receiving improved information from an MIS), dealing with problems of endogenous placement of treatment, and interpreting the validity of stakeholders’ statements and governments’ revealed preferences regarding the utility of MIS. Many of these challenges arise because improved market information can affect the welfare of market actors through improved market polices and increased competition even if those actors do not have direct access to that information. The paper discusses these challenges and identifies approaches that may be useful in developing a “convergence of evidence” concerning whether investment in a given MIS is socially worthwhile.market information services, impact assessment, market transparency, food policies, Agricultural and Food Policy, Food Security and Poverty, International Development, Marketing, Research and Development/Tech Change/Emerging Technologies, Research Methods/ Statistical Methods, C81, D80, H43, N57, 013, Q13,

India's public health system - how well does it function at the National level?

India has relatively poor health outcomes, despite having a well-developed administrative system, good technical skills in many fields, and an extensive network of public health institutions for research, training, and diagnostics. This suggests that the health system may be misdirecting its efforts, or may be poorly designed. To explore this, the authors use instruments developed to assess the performance of public health systems in the United States and Latin America based on the framework of the Essential Public Health Functions, identified as the basic functions that an effective public health system must fulfill. The authors focus on the federal level in India, using data obtained from senior health officials in the central government. The data indicate that the reported strengths of the system lie in having the capacity to carry out most of the public health functions. Its reported weaknesses lie in three broad areas. First, it has overlooked some fundamental public health functions such as public health regulations and their enforcement. Second, deep management flaws hinder effective use of resources-including inadequate focus on evaluation, on assessing quality of services, on dissemination and use of information, and on openness to learning and innovation. Resources could also be much better usedwith small changes, such as the use of incentives and challenge funds, and greater flexibility to reassign resources as priorities and needs change. Third, the central government functions too much in isolation and needs to work more closely with other key actors, especially with sub-national governments, as well as with the private sector and with communities. The authors conclude that with some reassessment of priorities and better management practices, health outcomes could be substantially improved.Public Health Promotion,Agricultural Knowledge&Information Systems,Health Monitoring&Evaluation,Health Systems Development&Reform,Disease Control&Prevention,Agricultural Knowledge&Information Systems,Health Systems Development&Reform,Health Economics&Finance,Housing&Human Habitats,Health Monitoring&Evaluation

Evaluating the impact of active labor programs : results of cross country studies in Europe and Central Asia

The objective of this cross country study was to determine if there was any significant difference those individuals who participated in active labor programs (ALP) and similar individuals who did not participate in the programs (the comparison group), with regard to agreed outcome measures of program success (e.g., employment, wage levels) in four countries: the Czech Republic, Poland, Hungary, and Turkey. The study evaluated five different ALPs across the four countries for several categories of program participants, grouped by demographic characteristics and geographic location. The active labor programs studies comprised: retraining, public works or temporary community employment, wage subsidy, self-employment initiatives, and general employment services. All five ALPs evaluated were found to have a significant positive net impact for some population subgroups, a general finding supported by the 1996 OECD review that concluded that there are ALPs that work for most groups of individuals. However, the study found the impact was not significant for some sub-groups, and for some ALPs the impact was negative. The final chapter summarizesthe general trends in findings on the various outcome measures across demographic and regional subgroups.Environmental Economics&Policies,Poverty Impact Evaluation,ICT Policy and Strategies,Health Monitoring&Evaluation,Poverty Monitoring&Analysis

Applying Gender Action Plan Lessons: A Three-Year Road Map for Gender Mainstreaming (2011- 2013)

This transition plan identifies key lessons from the implementation of the World Bank Group action plan, Gender Equality as Smart Economics (GAP), and sets out a proposal to improve the performance on Gender and Development. It seeks to strengthen the implementation of the Bank?s gender policy and places special emphasis on improving attention to gender in Bank instruments (CASs). It covers World Bank Group (WBG) operations from 2011 to 2013, and was produced on a request by the World Bank Board of Executive Directors. A GAP Three-year Progress Report accompanies this plan