Understanding Citizen Reactions and Ebola-Related Information Propagation on Social Media

In severe outbreaks such as Ebola, bird flu and SARS, people share news, and their thoughts and responses regarding the outbreaks on social media. Understanding how people perceive the severe outbreaks, what their responses are, and what factors affect these responses become important. In this paper, we conduct a comprehensive study of understanding and mining the spread of Ebola-related information on social media. In particular, we (i) conduct a large-scale data-driven analysis of geotagged social media messages to understand citizen reactions regarding Ebola; (ii) build information propagation models which measure locality of information; and (iii) analyze spatial, temporal and social properties of Ebola-related information. Our work provides new insights into Ebola outbreak by understanding citizen reactions and topic-based information propagation, as well as providing a foundation for analysis and response of future public health crises.Comment: 2016 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2016

Topicality and Social Impact: Diverse Messages but Focused Messengers

Are users who comment on a variety of matters more likely to achieve high influence than those who delve into one focused field? Do general Twitter hashtags, such as #lol, tend to be more popular than novel ones, such as #instantlyinlove? Questions like these demand a way to detect topics hidden behind messages associated with an individual or a hashtag, and a gauge of similarity among these topics. Here we develop such an approach to identify clusters of similar hashtags by detecting communities in the hashtag co-occurrence network. Then the topical diversity of a user's interests is quantified by the entropy of her hashtags across different topic clusters. A similar measure is applied to hashtags, based on co-occurring tags. We find that high topical diversity of early adopters or co-occurring tags implies high future popularity of hashtags. In contrast, low diversity helps an individual accumulate social influence. In short, diverse messages and focused messengers are more likely to gain impact.Comment: 9 pages, 7 figures, 6 table

Effectiveness of Corporate Social Media Activities to Increase Relational Outcomes

This study applies social media analytics to investigate the impact of different corporate social media activities on user word of mouth and attitudinal loyalty. We conduct a multilevel analysis of approximately 5 million tweets regarding the main Twitter accounts of 28 large global companies. We empirically identify different social media activities in terms of social media management strategies (using social media management tools or the web-frontend client), account types (broadcasting or receiving information), and communicative approaches (conversational or disseminative). We find positive effects of social media management tools, broadcasting accounts, and conversational communication on public perception

Smarter grid through collective intelligence: user awareness for enhanced performance

This paper examines the scenario of a university campus, and the impact on energy consumption of the awareness of building managers and users (lecturers, students and administrative staff).Peer ReviewedPostprint (published version

A large multilingual and multi-domain dataset for recommender systems

This paper presents a multi-domain interests dataset to train and test Recommender Systems, and the methodology to create the dataset from Twitter messages in English and Italian. The English dataset includes an average of 90 preferences per user on music, books, movies, celebrities, sport, politics and much more, for about half million users. Preferences are either extracted from messages of users who use Spotify, Goodreads and other similar content sharing platforms, or induced from their ”topical” friends, i.e., followees representing an interest rather than a social relation between peers. In addition, preferred items are matched with Wikipedia articles describing them. This unique feature of our dataset provides a mean to derive a semantic categorization of the preferred items, exploiting available semantic resources linked to Wikipedia such as the Wikipedia Category Graph, DBpedia, BabelNet and others