AI for Explaining Decisions in Multi-Agent Environments

Explanation is necessary for humans to understand and accept decisions made by an AI system when the system's goal is known. It is even more important when the AI system makes decisions in multi-agent environments where the human does not know the systems' goals since they may depend on other agents' preferences. In such situations, explanations should aim to increase user satisfaction, taking into account the system's decision, the user's and the other agents' preferences, the environment settings and properties such as fairness, envy and privacy. Generating explanations that will increase user satisfaction is very challenging; to this end, we propose a new research direction: xMASE. We then review the state of the art and discuss research directions towards efficient methodologies and algorithms for generating explanations that will increase users' satisfaction from AI system's decisions in multi-agent environments.Comment: This paper has been submitted to the Blue Sky Track of the AAAI 2020 conference. At the time of submission, it is under review. The tentative notification date will be November 10, 2019. Current version: Name of first author had been added in metadat

Emergency Department Online Patient-Caregiver Scheduling

Emergency Departments (EDs) provide an imperative source of medical care. Central to the ED workflow is the patientcaregiver scheduling, directed at getting the right patient to the right caregiver at the right time. Unfortunately, common ED scheduling practices are based on ad-hoc heuristics which may not be aligned with the complex and partially conflicting ED's objectives. In this paper, we propose a novel online deep-learning scheduling approach for the automatic assignment and scheduling of medical personnel to arriving patients. Our approach allows for the optimization of explicit, hospital-specific multi-variate objectives and takes advantage of available data, without altering the existing workflow of the ED. In an extensive empirical evaluation, using real-world data, we show that our approach can significantly improve an ED's performance metrics